Monthly Archives: January 2016

Finely drawn sketches

I read the #LISMentalHealth Twitter chat as it took place Monday evening.  And I applauded the courage of those speaking out on Twitter and at their blogs.   I thought about the article, “Burnout at the Reference Desk,” that David S. Ferriero published in 1982, long before he took charge of the National Archives and Records Administration (NARA).  Much of what he and Kathleen Powers then wrote about managing stress in public service librarianship, “a dynamically interpersonal profession” where reference staff serve the information needs of others, applies today.

I’ve seen from discussing it with others how the advice still resonates in the library and archives professions.  (I’ve also talked to David about how he came to write the article).  Line staff and managers benefit if they seek to understand themselves and colleagues, support each other, and are free to develop coping mechanisms.  (I especially admire the honesty in David’s observation, “it’s much easier to analyze or diagnose someone else’s problem than your own.”)

I also like Ferriero’s recognition that “It is vital to the individual’s sense of self-worth that he/she feel an integral part of the organization.”    That private space away from the users is necessary in order to re-charge.  And that the group needs safe space to talk about workplace issues–as he put it, that “it’s alright to have those feelings.”  When I first wrote about “Burnout at the Reference Desk,” I noted that now some of us gather on Twitter to discuss professional issues.

I was late in joining Twitter.  I looked at it in 2008-2009 but didn’t establish an account until 2010.  In the year or two before then, I clearly was looking for alternatives to the Archives & Archivists Listserv.  I sought a place where people could gather in safe space to chat about archives, records, and history.

My experiences with academic blogs and other professional forums had been mixed.   Although I recognize it is necessary in many work and professional settings, I wasn’t keen on entering a place where, as I put it, you had to suck up to the powers that be.  Or to hide for the most part behind a mask.  Adopting highly ritualized methods of participation that may have suited the majority but were not natural to me.

I explained on the Listserv, on which I still was very active, what I sought before I took the plunge to Twitter.  (Twitter intrigued me but I didn’t think initially that I could do well with the 140 character limit.  Now, I enjoy writing in short bursts.)  What I wrote about Fedland and governmental records issues before joining Twitter applied to academic and corporate settings, as well.

“It would be great if there were a Romulan neutral zone, a blog unaffiliated with any particular person or stance. Where people could gather to discuss issues related to NARA or government records. Where, to use a high school analogy, people could hang out together without regard to who was an Alpha (Queen Bee/Popular Girl), Beta (Wannabe) or Gamma (“I don’t care about popularity, I’m happy off on my own doing my thing, but can’t we all just get along?”). (I’m totally Gamma, obviously, LOL.)

A zone which welcomes. . . people who see Presidents and government officials as neither good nor bad, simply as human beings struggling with difficult challenges. And chewing over what those challenges are. If such a site existed it would cut down on listserv traffic, for those who value limitations on such.

Is such a neutral, topical blog feasible? I couldn’t be owner but might be able to comment in some narrow areas. Or has the world of archives 1.0 and 2.0 become too tricky to navigate, hopelessly fractured and factional, perhaps lacking in good will in some areas, although not in all, more and more unworkable, as I sometimes wonder?”

As you might tell from the reference, I had just recently read Rosalind Wiseman’s 2002 book about high school cliques, Queen Bees and Wannabees.   I mentioned her book again when I looked at Social Media in terms of high school in January 2014 in a blog post about “Documenting Success and Failures.”

I’ve increasingly come to admire people willing to discuss failure as well as success.  Self-admitted and internally identified, not just IdeaScale outsider-defined.  (Yes, that blog post looked at the pros and cons of using IdeaScale, too.)  And to acknowledge, at least to themselves, weaknesses as well as strengths.  We all do some things well and some things less well.  I’m grateful for the spaces where that reality is welcome.  At least for me, it’s how I best learn.

At first, some of what I saw on Twitter made me hesitate.  Tweets about “all the cool kids are” at this conference, in that forum, in the space the Tweeter found comfortable.  Declarations of doing awesome work.  I’ve never been a cool kid, an Alpha.  Never been a wannabe, either (the Beta).  I’ve always been a Gamma girl–at best!  And my years working with history, archives, and records have had plenty of “what do I do now?” and “why did I do that?” sighs.   And discouragement, uncertainty.  How could I fit in on Twitter?

What made me take the plunge was seeing how @archivesnext, @meau, @adravan, @derangedescribe, and others whose blogs I had come to admire engaged on Twitter.  I tried an anonymous account first, the now defunct @archivesmatters.  I love the fact that when I outed myself as Nixonara some people thought I was @dcpest.

True, I used a gender neutral style as I tweeted about the National Archives, about Washington, about records management, and about archives.  But much as I like him, I definitely wasn’t Jim Cassedy!   Just as with my first blog, I needed the safety of anonymity in social space before I established Nixonara.

The circle of people I followed grew as I saw with whom those I followed engaged.  I found new sources of inspiration, including @k_bubbs, Ashley Stevens (with me below), who helped me online on so many days in Washington while she still worked at NARA!  And who continues to inspire me in her new job in Texas.  And David Ferriero, whom I’ve come to know in person, like and admire.  He’s pictured with Ashley in 2015.  Her tweet about hoping to meet the Big Dude, as I call David, was one of my favorites of the year!

maarja-krusten-and-ashley-stevens-saa-20142c-081514-1 David Ferriero and Ashley Stevens, 072415 courtesy Ashley Stevens

Twitter is highly individual.  Although some people on the A&A Listserv disparaged it in 2014, characterizing it as a place for snark, I saw much more there. As it turned out, there were more brave discussions of “imposter syndrome” and “how do I” and, more importantly, admissions of “why did I do that?” than there were declarations of awesomeness and pointers to the cool kids club.

If you throw paint at community work space with a broad brush, classifying it as snarky, you miss seeing the beauty of works in progress.  The fine lines with which people sketch in pencil.  The erasers they use to revise.  And the quiet courage when they decide “ready to share” as they put out the results of their work.

Being on Twitter has broadened my outlook and strengthened my admiration for librarians and archivists–GLIS students, job seekers, new professionals, seasoned employees, and retirees.  You can see the influence of the community in my blogging, which has changed and broadened its scope since December 2010.    For many reasons, I’m in a much better place than I was five years ago.

The Social World looks different to various people–we don’t interact with exactly the same group.  Twitter provides tremendous opportunities to learn about others.   You can’t really walk in others’ shoes, but you can try to look at issues through their perspective, as an essay at the History News Network notes this week about historians.  Many of us are or work with historians; “Historians Need to Write and Teach With Empathy” is well worth reading.

As I started to write this blog post, I thought, “Should I Google for books about Social Media?”  But then I realized that as much as I’ve liked some of the advice offered by experts such as John Kotter and Cass Sunstein and Daniel Goleman and others I’ve written about here, there is no one answer on how to manage change.    Every group is different in its needs.  Templates don’t work, you have to customize on people and technology issues.  And to embrace the chaos!

My late sister Eva shared my interest in the people side of archives and also in technology.  Sometimes the two interests merged for her at the National Archives in unorthodox ways.  At times, our most valuable training occurs organically and unofficially.  Eva learned a lot just from hanging out with colleagues such as Chuck Hughes, the technology pro in NARA’s records declassification division.   You see her with him and Joe Scanlon, now NARA’s Freedom of Information Act official, in 1996.

Eva with Declass friends 1996

Chuck Hughes, Eva Krusten, Joe Scanlon, NARA, 1996

Yes, the same Chuck Hughes on whose shirt I got lipstick when I hugged him in 2011 (picture below).  And about whom I blogged, fessing up to the mishap, then received a pitch-perfect reference email from the Archivist of the United States (“Wait, AOTUS did what? Just like us‘”).

From: [email protected]
To: maarja
Sent: 7/15/2011 8:06:58 A.M. Eastern Daylight Time
Subj: Remove Lipstick Stains Removal Tips | Stain Removal | Cleaning

http://www.housecleaningcentral.com/en/cleaning-tips/stain-removal/lipstick-stain.html

I still remember how Eva told me in 2000 that if you clicked on the red Novell icon in the system tray you could see all the employees at NARA who were signed into the servers.  A good way to gauge who might be in–most people with computers signed into the network as soon as they arrived at work–if you needed to know!   (Did she learn this tip from Chuck? Or from Neil Carmichael?)  I used that one for my office servers for quite some time!

maarja-and-chuck-hughes-of-ndc-0714111

Maarja Krusten, Chuck Hughes, NARA, Archives 2, 2011

I am sure that if Eva still were here, she would love hanging out on Twitter, discussing a wide range of professional issues!  After I first read “Burnout at the Reference Desk” in June 2014, I shared it with a number of librarians and archivists.  Many found it useful although there are ways in which how we do our work has changed.  Technology X.0, People 1.0.    I am lucky to still know in person and on Twitter many people adept at people and technology issues, both.

david-ferriero-si-site cr 2013-04-18-img_1651

AOTUS David S. Ferriero, 2013

extravaSCANza-1

NARA, Archives 2, extravaSCANza

The best advice in “Burnout at the Reference Desk” is about self-care–finding coping mechanisms that work.    They are different for everyone.  I’ve most benefited from taking long walks, listening to music, letting my thoughts wander.  And blogging, of course.

David recognized in his article that there is a danger in situations where not everyone understands what burnout is.  “That the sufferer will feel very alone, guilty, and be unaware that is not an isolated problem.”  And in an insight I really like, he writes that “Intentionally or not, other staff members or supervisors may be communicating that they think you are ‘bad’ because you can’t cope.  And at this point, you lack the objectivity to see that perhaps it is the situation and the combination of circumstances, and that you are not totally at fault.”

Working through such issues is one reason I agree with him that the people goal is the most important in strategic plans.  So much can get in the way, especially in large bureaucracies, with their silos, insularity, diverse cultures among work units, competition, or just the wear and tear of daily job demands.

“Just as it is necessary to know the subject strengths and special reference skills of one’s colleagues, it is just as important to learn about their burnout threshold.  Members of the team must look out for one another and step in when the situation warrants and provide support where appropriate because it is crucial that users not fall victim to the burnout frustrations of the staff.”

Not everyone has safe space to speak.  And no two people are alike.  That wasn’t the case even for me–and my late sister and I were twins who both worked at NARA!    Caring for her in her last year was daunting and in many ways, very isolating.   But I now focus on earlier times, before her terminal illness.  I still miss her greatly, I always will.  She is at left in the first photo of us, at right in the second.

Eva and Maarja at Memorial Stadium, Baltimore 1988 Maarja and Eva 1983

One of Eva’s colleagues at NARA said at her memorial service, “Eva took pleasure in others’ accomplishments as if they were her own.”   The Social World enables us to see highly individual accomplishments in the archival and library communities.  To admire fine lines drawn with pencil, the erasures and revisions, the sharing of work.  To learn when to talk.  When to listen.  And to “look out for each other.”  How to recognize the fine lines in individual sketches, revisions, and appreciate what people choose to share.  And to read between the text lines when they do not.

“The sun and the dark”

This past week saw the archival ethos on display in an article about assistance by the National Archives and Records Administration (NARA) to the Ukraine on preserving and making accessible archival records.

The U.S. Embassy in Kyiv posted in English and also in Ukrainian comments by the Archivist of the United States, David Ferriero  (архівіст США Девід Феррієро):

“Ferriero said the biggest ethical responsibility of archivists is to ensure that no bias is brought to the work of collecting records and making them accessible. Archivists must document both sides of history, both ‘the good stories and the bad stories.’”

The article the Embassy posted, “Archivists document a nation’s history–the good and the bad,” describes a commendable effort:

“An accessible archive is an important part of any country with a complex history, including Ukraine. So the United States is working with archivists in Ukraine to preserve the country’s history and make it more accessible to all Ukrainians.

Trudy Peterson, former archivist of the United States, and her peers do not try to hide the difficult times in American history. In fact, the U.S. National Archives collects and preserves government records — from documents and parchment to film and photographs — that tell the nation’s history, including some ignominious moments. That information is made available to all American citizens. ‘It’s all out there for the American public, for the world to make their own decision based on the documentation available to them,’ said current Archivist of the United States David Ferriero.  Peterson and Ferriero recently led discussions with Ukrainian archivists on records management and the role of archives in society.”

Ukrainian is a Slavic language which uses the Cyrillic alphabet.   Having taken two years of a related language, Russian, in college, I picked out David’s name and that of former Acting Archivist Trudy Peterson in the Ukrainian version the Embassy shared.

And then I looked at the auto translation Facebook provided for the update on the U.S. Embassy’s page.  The Social Media site’s automatic translator conveyed David’s comment about ethical obligations–a major element in purpose-driven work–this way.  That archivists must document both sides, “the sun and the dark.”

And I thought of how this, too, fits our archival and civic obligations and the work that we do.  Bringing into the light–making accessible–information that totalitarian regimes never share with their citizens but democratic nations strive to make available.   A mission that for many of us can feel transcendent, in part because it is so challenging.

A through line in many of my blog posts about archival work, outreach, and obligations has been what inspires us, what keeps us going.  And the importance of acting as stewards.  And why we need to support each other.

With a new year, I may return to a project I only worked on sporadically in 2015–a resources page at my blog with basic information about archives and records management.  I see a need for that although I recognize mine very much  is a niche blog.

I first thought about doing it early last year, when I realized how many opinion pieces and even some news reports shared on Twitter and in professional forums misstated or left out key elements in the records life cycle.  Even within Federal agencies and departments, there are knowledge gaps about NARA’s mission and how it does its work.  Filling them in on the fly when addressing emerging issues or handling anomalies can be challenging.

I haven’t completed the resources page.  And I recognized early on that I’m unlikely to get the guest posts that I asked about in several forums last year.  So I put up some of my own posts, of which “Truth Bomb” drew the most attention from readers.   David Ferriero’s thoughtful discussion of records issues during last year’s Society of American Archivists conference inspired me to look at some challenging topics.  So, too, the article Trudy Peterson published about archives and records in 2004.

NARA, June 2015 c

Fortunately, the National Archives has done an excellent job in providing updates (which I’ve shared on the Archives & Archivists Listserv) on issues relating to State Department records.  A reminder that this is not the NARA of old.  One which employed many good people devoted to the archival mission but, as did many federal agencies, had a relatively closed stance.

The volume and scope of the material, unclassified and national security classified, held by an agency such as NARA is enormous.  But that this is so is part of the light, as discussion of records destroyed or at risk due to war, civic upheaval, aggressive acts internally and externally, reminds us.  I was proud to see my longtime friend Tim Mulligan participate at the Wilson Center in 2012 on a panel on records in wartime.  Better to have backlogs than struggle to fill in the gaps in fragmentary records, all that remain of once rich collections disrupted by war or by questionable acts internally in organizations or nations.

Start of Wilson Center panel 022412

My late sister, Eva (with Joe Scanlon at Archives 2), was a supervisory archivist in the National Archives’ records declassification division.   Some of her former colleagues still work in its successor unit at NARA, the National Declassification Center doing work that Chief Operating Officer Jay Bosanko once referred to as “noble, really.”

sunrise A2 mid-1990s

On January 7, the Big Dude, as I call David Ferriero, wrote at his blog about “Releasing what we can, protecting what we must.”  David noted

“I am so pleased, proud, and honored that Sheryl J. Shenberger, Director of our National Declassification Center has been named a Meritorious Executive Presidential Rank Award recipient—the first National Archives and Records Administration executive to be so recognized.

As the inaugural Director of the National Declassification Center, Sheryl is recognized as the Federal Government expert for executing the review, declassification, and release of permanent government records.  Her accomplishments are an example of our commitment to the Administration’s Open Government Initiative.  Her sustained leadership in coordination of the adjudication of multi-equity referrals as well as balancing transparency and openness with the protection of still-sensitive information is extremely important work.”

I first connected with Sheryl online.  I offered comments in 2010 at the new NDC blog, one of several Social Media platforms that NARA uses effectively to share information and to seek input from the public.  Without naming me, the new NDC director quoted at a meeting of the Public Interest Declassification Board in July 2010 comments I had submitted at the blog.  Sheryl said of feedback in her remarks at the PIDB meeting,

But the comment I took most to heart was this one about the use of ‘public input’:

 ‘For better or worse, not all “public input” is equal,” according to the author.   Speaking to us at NDC, the writer continued, “When you use the term “high interest,” are you referring solely to high number (volume) of queries? Or does that also involve the much trickier issue of strongly applied external pressure?  Pressure potentially can come from researchers who demand that maximum resources be assigned to process records that they want released. In an ideal world, complaints and threats to use one’s powerful outside “connections” would have no [effect] on such matters. The quiet, uncomplaining researcher should receive the same treatment as the complainer. Although it isn’t always easy for employees of archival institutions to push back, I hope NARA and other repositories are able to keep such pressure in perspective in deciding how to assess stakeholders’ needs and how best to assign resources.’

That is a fine piece of advice.

For me as that “author,” yes, I can say that this remains my view!  I very much believe in equitable treatment and consideration of a broad range of stakeholders’ needs.  Since 2010, I’ve attended a number of PIDB meetings in person.  Seeing so much brainpower together in one room, hearing insightful discussion of truly difficult issues, is part of the light I admire in Washington.  That the Board brings together diverse, thoughtful experts is one of its strengths.

2012120613 NARA photo PIDB meeting 120612

In August 2011, I was pleased to hear Jay Bosanko, whom Eva once supervised and mentored, speak at a NARA NDC Open Forum.   Jay offered candid remarks about how he started his career–as an archives technician–and how he learned on the job.  And the value of being open to new ways of doing things.   You see Jay later in 2011 with Earl “Mac” McDonald, Neil Carmichael, David Ferriero, and Sheryl Shenberger at a NARA symposium on the Berlin Crisis 1961.   A particularly impressive scholarly forum which drew on the records we work so hard to bring into the National Archives and work on to make access happen.

Mac, Neil, David, Sheryl, Jay Berlin Crisis 1961 Conference NARA A1 Berlin Crisis 1961 Conference October 2011

It’s easy to become accustomed to and vested in approaches and methods you once developed and templates you previously deployed.  Letting go and taking a fresh look at processes with an open mind can be hard.  It requires certain conditions to work well.    One is the humility to recognize that just because you developed and successfully implemented a process at one time doesn’t mean it doesn’t warrant tweaking or revising.   It helps smooth the way if those around you acknowledge your and others’ past work and contributions while looking for ways to move forward.

jay-joe-neil-eva-chuck-1995

The Declass unit that Eva worked in with Jay in 1994 is not the same one for which Jay was Executive for Agency Services in 2011 (pictured with me, right) when I visited her old workplace.   Its past work is worthy of respect.  Its ability to adapt and change even more so.

Eva Declass party summer 1990  maarja-jay-nara-a2-071411

Eva and I used to talk about the conditions that help work units and agencies move forward.  As a supervisor, she had an eye for process and people issues, both.    I’m tremendously pleased to see awareness of some of the elements Eva and I talked about long ago incorporated into the thoughtful, insightful Supervisor’s Handbook that Ferriero’s NARA team developed in 2014.

The Handbook matches the vibe in an article David wrote when he was a Supervisory Librarian at MIT.  He looked with sensitivity at the role of the manager and line employee.  And the importance of understanding yourself–your strengths and weaknesses–and others.  And why the team must look out for each other.  I’ve talked to Ferriero about how an employee such as Eva would react to changes at NARA.  She would accept some readily, perhaps struggle with others.  But as a supervisor with people in her care, she would contribute to the mission and do all she could to help her unit and agency colleagues succeed.

So what about my resources page?  Newly re-energized, I’m looking forward to working on it as I have time while continuing to blog about a range of issues.  As did Eva, I believe in looking at people and processes, both.  She would agree with the Big Dude that of NARA’s Strategic Goals, Goal 4, which focuses on the staff, is the most important!  She would like that.

I see sunlight in the sense of purpose archivists show as they work under challenging conditions with official records.  Or empower themselves to walk new paths to fill in archival silences and preserve the voices that share stories of lives different than ours.  Here in the United States.  And in other countries.

The article about the Ukrainian archives reminds me, as do many of the records we seek to preserve and study, how much is at stake throughout the records life cycle.  Even with all our privileges and advantages, we who work in comfort in the United States face discouragement at times.  But as I wrote at year’s end,

“Seeing others shine lights, use their gifts in purpose-driven work, stand up for those who need it, give gifts to the community, as those I’ve written about here today do, is what makes me happy.  Seeing others give back, build for the future, is a wonderful gift.  And yes, sustainability matters, matters a great deal–part of “the true gift of what we do!”

Extra light during the short days of winter.  And inspiration for the year ahead!

Is it not possible?

My holiday post on December 26 featured Jarrett Drake, who used the image of Double Dutch jump rope to illustrate understanding diverse communities.  Last month, @jmddrake shared a link to “Historical Commemoration and the Age of Marble,” a December 6, 2015 essay on The Atlantic site.   I’m interested in change and how we interact with the public and I set aside the essay to blog about in the new year.

Mason B. Williams, a Visiting Assistant Professor of Leadership Studies, looked at “The Age of Marble” in early 20th century historic commemoration in the context of recent campus protests about iconic symbols of white supremacy.  He points to the early 20th century style of commemoration as focused on shared values, not contention.

Williams notes that

“…the Age of Marble produced many of the most iconic images of American civic culture, among them the Lincoln Memorial (1922), the Jefferson Memorial (1943), and Mount Rushmore (1941). These were the years when Treasury put Andrew Jackson’s likeness on the $20 bill (1928), when Yale named one of its new residential colleges for John C. Calhoun (1932), and when Princeton, staking its position as a training ground of the postwar foreign-policy establishment, expanded its school of public and international affairs as a ‘lasting memorial’ to Woodrow Wilson (1948).”

The Great Man approach to history coincided with the Age of Marble in commemoration.  In Williams’s view,

“To understand the commemorative style of the Age of Marble is to appreciate where its weak points are. Built on the idea of fixed and timeless national values, it assumed moral development would be progressive rather than revolutionary; consequently, it has not been flexible enough to accommodate moral and ethical development on the scale of the anti-racism and gender revolutions. Its reliance on racial exclusion was not only an evil in itself; it was also a structural flaw. Built on the artificial consensus made possible by white supremacy, this ideology simply could not survive in a more diverse, pluralistic world. And its ‘great man’ theory of national development squared poorly with how politics actually worked—as historians and social movements alike would soon demonstrate.”

In 1990-1991, the National Archives and Records Administration (NARA) marked the 200th anniversary of the city of Washington with a temporary exhibit, “Washington:  Behind the Monuments.”  I visited the exhibit several times; it remains one of my favorites.  Bruce Bustard was the chief curator of the exhibit which looked at Washington’s neighborhoods using some 90 documents, 100 photographs, and artifacts displayed in what then was the circular gallery behind the Rotunda.

At this same time, for a history project, I did extensive research in records from the Age of Marble held at NARA and in special collections at the Martin Luther King, Jr. Memorial public library in downtown Washington.  At the National Archives, I drew on Record Group 66, Record Group 121, and Record Group 328, including the aerial photos of an extensive parked car survey of 1930.

The large clusters of government buildings in Washington–in the Federal Triangle area between 6th and 14th Streets, N.W., in the Southwest portion of the city, and in the Northwest Rectangle–did not yet exist in 1922, when the Lincoln Memorial opened.  A few departments and agencies had buildings near the White House and the parkland of the national Mall but many operated out of leased space.

In 1926, officials approved plans for an enormous public works project on a triangle of land along Pennsylvania Avenue between 6th and 15th Streets, NW. There was fierce competition for space in this prime spot and changes along the way.  An early plan showed Federal Triangle buildings for the General Accounting Office, a General Supply Building, an Independent Offices Building, the Departments of Justice, Commerce, Labor, the Internal Revenue Service, and the National Archives.

The first three quickly fell out of the designs.  The latter now houses records that trace changes in the nation, the city, and the government since the signing of the Declaration of Independence in 1776.  Some document the civil rights struggles that Mason points to as marking the end of the Age of Marble.   But even in the records that show construction of the buildings of official Washington in the 1920s, 1930s, and 1940s, you get glimpses of another Washington.  And why the civil rights struggles occurred.

Downtown congestion played a part in planning for expansion as did ability to acquire land.  After the completion of Federal Triangle, planning officials looked beyond the downtown area at sites to the East and South of the Mall.  In 1935, the chairman of the National Capital Park and Planning Commission wrote to President Franklin Roosevelt in support of a proposal to place a federal building south of the Mall.  He wrote of Willow Tree playground, just a few blocks from the U.S. Capitol, that “completing the acquisition of this square would clean up one of the worst and most historic slum neighborhoods in Washington.”

WillowT annotated, rev

In the period before World War II, 4-1/2 Street, described as “obnoxious” by the local black civic association, was the border between segregated white and black sections of southwest Washington.  Willow Tree playground stood at 4-1/2 Street on the site of Willow Tree Alley, a block that so symbolized the worst of the slums that there was a campaign to tear down its dwellings in 1913.* (See footnote below for recommended reading).  But the impact of change can be…uneven.

Wikipedia Looking_northeast_over_Southwest_Washington_DC_-_July_1939

“Urban renewal” efforts between 1954 and 1960 removed some of the slums near the Capitol but displaced many lower income residents.  Redevelopment in SW brought new office buildings and high rise apartment buildings (Hubert Humphrey lived in one, the Harbour Square co-op, as did Supreme Court Justice Lewis Powell).

Alley dwellings Washington, DC 1934 Library of Congress Harbour Square

If you look at photographs and records from the 1930s and 1940s, you see different signs of segregation–and defined explicit and implicit borders.  Black and white Federal employees who worked in the same division photographed separately, their images filed in different folders.  Or references in employee newsletters to the accomplishments of a “regular” employee bowling league and to a Colored Bowling League (“the boys did well.”)

Willims writes that

“As issues of racial and gender inequality and colonialism gained space in public conversations, reassessments of practically every ‘great’ American political figure followed. These currents changed the meanings of some older icons: The Lincoln Memorial has not looked the same since Martin Luther King’s ‘I Have a Dream’ speech. And they have led to the creation of more inclusive statues and monuments, such as the Memorial to Japanese Patriotism in World War II and the Martin Luther King Jr. Memorial, among others. But only now have these developments produced a full-on attack on the iconography of the Age of Marble.”

Records in the National Archives and in the Library of Congress show, that as Williams writes, history is inherently complex and should not be reduced to “simple inversions.”   President Barack Obama’s December 15, 2015 speech in the Rotunda of the National Archives provides context for the King Memorial and for the Memorial to Japanese Patriotism.

Williams believes that

“Commemorative sites don’t need new personalities alone but new principles, new plans, new ways of thinking about how to bridge the chasm between history, which is inherently complex, and community values, which require a consensus and clarity that neither history nor politics can supply. This is a moment in which marginalized voices are demanding to be part of the national narrative. This is a sign of national strength, not fracture.”

But Andrew Ferguson’s 2014 critique of the National Archives’s “Records of Rights”–an exhibit which reflects that strength–and his complaints about a diminished, less grand visitor experience, remind us that reassessment can meet resistance.

In 1983, David Bowie was doing the rounds, promoting his hit song, “Let’s Dance.”  When he sat down for an interview with Mark Goodman, a VJ on the MTV cable music channel, Bowie asked a question the host found hard to answer.

“It occurred to me that, having watched MTV over the last few months, that it’s a solid enterprise and it’s got a lot going for it,” Bowie said in the interview. “I’m just floored by the fact that there are … so few black artists featured on it. Why is that?”

I loved “Let’s Dance.”   My twin sister and I danced along in our seats in the arena in Landover, MD in August 1983 when we saw Bowie perform it in concert.

Growing up, I was a fan of classical music and still am.  Although I now almost exclusively stick with classical, I made a foray into popular music for a decade from the 1980s and to the mid-1990s.  As was Eva, pictured left, I was drawn to the androgynous “don’t classify or categorize me” vibe and visual style of many of the New Wave musicians as much as by their music.  (My free-spirited style shows in my still wearing men’s shirts, vests, ties.)

New Wave Eva apartment in 1980s Maarja, Deb Edge, Bonnie Mulligan NARA A1, 105, 091213

I had almost no experience listening to rock, R&B, or other popular music on the radio, except in the mid-1960s when I was in middle school and heard it on my friends’ transistor radios.  (I was fan of the Beatles during 1964-1967, mostly through buying their singles and LPs.  The family radio stayed tuned to classical WGMS, by all of our choice.)

In the early 1980s, I sometimes read Rolling Stone, Melody Maker, and other trade journals.  (Eva, who began her job at the National Archives and Records Administration in 1983, papered the inside wall of her office cube with music magazine pictures.  You see Bowie at the lower right.) But because I hadn’t grown up listening to popular music on radio, I hadn’t focused on the reasons for and depth of the problem to which the British star referred on MTV.

Eva's wall 1980s

When Bowie challenged Goodman on MTV, the VJ floundered.  Rob Tannenbaum, author of a book about MTV, observed that the video channel grew out of FM rock radio and “perpetuated the segregated playlists they worked with at radio.”  The Washington Post ran a feature on Bowie’s challenge after news broke overnight of the singer’s death on Sunday.

“Bowie’s exchange with Goodman is recounted in R. Serge Denisoff’s “Inside MTV.” According to the book, Bowie asked: ‘Why are there practically no blacks on the network?’

Goodman, who merely introduced the clips and announced the concert dates, explained, ‘We seem to be doing music that fits into what we want to play on MTV. The company is thinking in terms of narrowcasting.’ Bowie pressed on. ‘There seem to be a lot of black artists making very good videos that I’m surprised aren’t being used on MTV.’

Goodman, placed in the highly uncomfortable position of defending a format totally beyond his control, echoed the company’s demographic policy: ‘We have to try and do what we think not only New York and Los Angeles will appreciate, but also Poughkeepsie or the Midwest. Pick some town in the Midwest which would be scared to death by … a string of other black faces, or black music.’ He went on, ‘We have to play music we think an entire country is going to like, and certainly we’re a rock-and-roll station.’

The exchange got hotter. Bowie asked: ‘Don’t you think it’s a frightening predicament to be in?’ The intimidated veejay resorted to the radio analogy, ‘Yeah, but no less so here than in radio.’

The British singer pounced on the reply: ‘Don’t say, “Well, it’s not me, it’s them.” Is it not possible it should be a conviction of the station and of the radio stations to be fair … to make the media more integrated?’”

When I heard of Bowie’s death, I took out the Bowie pin I bought at the concert arena in 1983.  (You see me wearing it in the 1980s when I worked at the National Archives.)  I put on my “Rebel Archives” t-shirt to mark Bowie’s song, “Rebel, Rebel.”  And thought about the impact of “narrowcasting.”  And about our obligations, as information professionals and historians.

Maarja, Bowie pin, archivist,1980s Maarja wearing1983 Bowie Landover concert pin, 011116

MTV’s launch–the safe, middle ground marketing of videos–reminded me of how Fedland bureaucracies traditionally approach change.  Of the limited embrace of new ways I’ve seen over the decades in “Total Quality Management” and “Business Process Re-Engineering.”  Changing processes or techniques.  But not looking deeply at culture and human nature.  Of reluctance to go where Bowie did:  “C-ch-ch-ch-changes (Turn and face the strange).”

And of being left behind, when bolder, more visionary people ask, “Is it not possible?”

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*If you’re interested in reading more about Southwest Washington, I recommend  James Borchert, Alley Life in Washington: Family, Community, Religion, and Folklife in the City, 1850-1970 and Keith Melder, “Southwest Washington: Where History Stopped,” in Kathryn Schneider Smith, ed., Washington at Home: An Illustrated History of Neighborhoods in the Nation’s Capital.