Monthly Archives: October 2012

A complex and sensitive chain

The server for the History News Network was down this morning when I drafted this post.  Last night I posted a comment there under an article published Monday by Renee Romano and Claire Potter on “The Importance of Doing Recent History.”

I’m feeling energized by the good vibe last week at the meeting of the Society for History in the Federal Government at which academic historian K C Johnson spoke on a panel with federal officials.  So I decided to make a pitch for greater attention by the users of records to the beginning of the records life cycle.  Some of us in Fedland have been on the front lines for a long time, of course.  My readers won’t be surprised by what I posted in my comment!

“An article well worth reading, especially as I am interested in studying the near past. Glad to see this on HNN. Have some questions for the authors.

I’m curious as to why the authors believe there will be a glut of information about recent history. More precisely, I’m curious as to why they don’t differentiate between the types of information potentially available to study the near past. And why there is no mention, at all, of records management and changes in the electronic age in the life cycle of records of the type historians traditionally have used.

I will say that I’m glad to see archivists mentioned, but most them don’t focus on records management — that usually is a separate profession. (There are a few hybrid types who work in both functions.) Archivists typically see records at the end of their life cycle.

There well may be somewhat of a glut of one type of information (public, post-decisional, and what commonly is called “open data.”) Predecisional, deliberative records containing the type of information historians once saw in Memoranda and other internal governmental correspondence? Something else altogether. Affected much more so by decisions and actions taken at the beginning of the life cycle of records. But who is making the decisions has changed.

The armies of clerks and support staff who once boxed up such information in paper files for their bosses and sent them to the National Archives in accordance with 20 or 30 year “hold times” are gone. Now such information resides in executives’ email clients and on hard drives (or shared drives).

Will it make it into systems of record keeping? Into Records Management Applications? Into Electronic Records Management Systems? Into the Electronic Records Archive of my former employer, the U.S. National Archives? Some may and will. Algorithms may help with some of the technology issues. Other e-records won’t make it into the National Archives (or other archives, depending on the creators) and into historians’ hands. They’ll be deleted, overwritten, discarded deliberately or inadvertently.

It’s no longer a case of training the trainers in records management and deploying armies of clerks. Relying on the lower graded people who once put paper files into cardboard boxes. You’re depending on executives to save or to direct surrogates to save what they receive and send. Ideally in “electronic boxes” as data that can be retrieved and examined.

Records awareness is a key element here. Heightened awareness can be good.  It can be bad.

Decisions based on perceptions of risk in retention versus deletion have shifted from clerks with little vested interest in the content of deliberative records to their bosses. The people who always created what the National Archives calls permanently valuable records but for whom access by scholars, if it was on their radar screens at all, was barely there in the 20th century. Someone might come some day and take their files into an archives. They would be long gone when that occurred. Now you depend on the executives to make the right decisions up front.

And the fragile nature of electronic data means accessioning will be occurring earlier than it once did. Don’t count on 30 year hold times before records make it into the National Archives, that buffer will recede for records creators.

Preservation challenges and shifts in the timing and method of access have the potential to affect record keeping in ways academic historians rarely seem to consider. Joan Hoff and Michael Beschloss touched on some such issues some 10 or 15 years ago, Hoff in terms of the ‘delete key’ and Beschloss in terms of the ‘chilling effect’ of demands for early access.

Nowadays? Silence. But e-records do not ‘take care of themselves.’  Benign neglect of them won’t result in them being saved accidentally to the extent paper records once might have been if neglected. John Earl Haynes of the Library of Congress once observed, ‘Records not created are not available, ever, for research.’ A paraphrase applies as well:  ‘Records created but never saved according to records management and archival principles are not available for research, ever.’

It’s not enough to go by what is on available as Open Data, commendable as its availability is. Or published on the Interwebs. Or in Social Media. We historians still need to understand the why and how and not just the what. Ensuring that we can means we’re much more dependent on a complex and sensitive chain than we ever were in the past.”

Acceptable risks

Home today – anyone who follows the news knows why.  Still thinking over recent events and how they fit into the larger narrative of archives, history and civic literacy.

At Thursday’s Cuban Missile Crisis forum at the National Archives and Records Administration (NARA), the speakers discussed John F. Kennedy’s willingness to take acceptable risks.   It was exhilarating but also dispiriting for me to hear them talk about Kennedy acting in cognizance of multiple roles:  Commander in Chief; a diplomat; someone who sought to step into the shoes of the person on the other side; and a politician.  I enjoyed it because I’ve always sought to take a multi-textured view of complex issues.  But hearing so smart a discussion felt jarring during the silly season of election campaigning in the United States.   The nuance embracing grown up world colliding with the cartoonish schoolyard world, again.

My dashboard consistently has shown since I launched my blog in December 2010 that my least read posts are those I promote on Facebook and Twitter as urging the Nixon side to do better.  Why?  I’m not sure.  My readers generally prefer to communicate with me off web.  I’ve engaged in some enjoyable discussions over the telephone and in person with some of them.  But this question isn’t one anyone ever has addressed.

Is it an expectations thing, a sense especially by my readers Outside the Beltway that the Nixonians are who they are, that the Nixon Foundation is what it is, so write them off?  As a group which invites right wing radio hosts such as Mike Gallagher to speak to audiences who laugh and applaud as he assails “liberals” as people for whom “American flag pins” don’t align with their mindset?  And posts at its site about Gallagher’s appearance on (eyeroll) September 11.  Yep, September 11, 2012.  I shook my head as I read that.  And flashed back to September 11, 2001 and how my fellow commuters and I on Washington’s subway displayed flag pins and scarves and ties in the weeks following that day, regardless of our political opinions.

Or is the unpopularity among my posts of the ones pushing the Nixonians to do better due to something else?

Is it related to perceptions in the archival, records and historical communities of what have been called the “Nixon wars?” If so, then some of that may stem from misperceptions.  Because what happened really represented a multi-tiered collapse of Washington in the face of Nixonian opposition as much as anything else.   Nowhere in the official record, and definitely not in those of any entities with “oversight” roles, will you find the story of what happened and why.  Behind the scenes, there were some actions.  Officially?  Nothing.

Being at the center of the Nixon wars?  I’ve described in various forums what happened to me and my NARA colleagues as a result of our having fulfilled a statutory mandate to identify “the full truth” about “abuses of governmental power” generally known as Watergate.  But some of what happened (not all by any means, of course) stemmed from choices made inside the government, not outside.

Both Inspector General complaints against me (which I easily rebutted) came from inside Washington, not the Nixon side.  So, too, the decisions to handle the Kutler Nixon tapes litigation in which I testified in 1992 the way it was.  We all have choices.  Let’s establish a record always has been the way I’ve looked at it.  Win or lose.  It tells you a lot about the nation’s capital that my generation of archivists embraced as acceptable some risks that official Washington could not, would not, and did not.  All part of the story.

Did things have to play out the way they did?  Former Nixon chief of staff and former Nixon Foundation director John H. Taylor and I have debated whether it might have made some difference if his side and mine at NARA would have had a better understanding of each other while Nixon still was alive.  Nixon died in 1994, two years after my boss, Fred Graboske, and I gave truthful testimony in Kutler v. Wilson.  Fred and I are pictured in 1988 as NARA employees and during a wonderful visit to the National Archives last week.

 

There are many elements that kept understanding from happening.  As a result,  I tend to think only marginal improvements might have occurred under the best of circumstances.  Our lawyers and executives were right to keep us sequestered behind what I then thought was a secure firewall during most of the 1980s.   The scapegoating that occurred during the George H. W. Bush administration definitely could and should have been avoided, of course.  Management 101 that you consider sustainability and avoid that sort of thing.

Why has the Nixon side continued to stumble?  And who has been calling the shots in terms of advocacy and outreach?  I understood that the Foundation needed a major course correction as far back as 2004, when I wrote an article called “Aggressive advocacy haunts the Nixon Foundation.”  Too nuanced a title?  Others may have thought so!  The editors at the History News Service (a different entity than the History News Network) published it under their own title, “Will There Be a Last Nixon Cover-Up?”

Live by the Nixonian sword, die by it in public perceptions, perhaps.  But that my own title was more nuanced tells you a lot about my purpose in writing my essay.   I was telling Nixon’s side:  Here’s your past–understand it and decide if you reject it or accept it.  You can work to shed it or not.

The John Taylor of whom I wrote in 2004 changed, grew, learned, and evolved in his thinking.   We’ve been friends in the virtual world since 2008.  But the Nixon Foundation picked up additional baggage after Father John left to become a full-time Episcopal priest in January 2009.  Its blog, The New Nixon, published few truly historical essays in 2009.  Instead, a Townhall blogger, David R. Stokes, used it as a mirror site to post partisan essays.   That established a record for the blog during Barack Obama’s first year in office that it might have avoided, in my view.

Other bloggers at TNN put up standard political fare in 2009 to the point where I argued against it, at the site and in email, saying I could see that on any ordinary GOP or conservative site.  And Bob Bostock?  He called in 2010 for then NARA Nixon Presidential Library director Tim Naftali to find an Alger Hiss library to head, instead.  Soon after that, I gave up on TNN.  I was out of there as someone who commented, for good, as it turned out.

The blog still exists–I occasionally glance at it, which is how I found Robert Nedelkoff’s good essay about George McGovern last week.  (I actually liked it more than I did Rick Perlstein’s account in The New Republic of McGovern and Nixon.)  But the Nixon Foundation’s blog no longer accepts comments.  Just as at the two Nixon Legacy Forums I attended at NARA  November 2011 and June 2012, we have content pitched at us with no ability to debate, push back, or otherwise engage.  Not only that, negotiations with former Assistant Archivist for Presidential Libraries Sharon Fawcett spelled out how the Nixon Legacy Forums must play out at NARA.

The negotiated conditions tell me the risks of examining Nixon’s legacy from a position acceptable to independent scholars still are deemed unacceptable by his side.   Including the fact that many name historians are introduced in NARA’s McGowan Theater by Doug Swanson or Tom Nastick, people who in my view could just as capably introduce the Nixon events, but can’t.  The Nixon people repeatedly have sought to cloak themselves in perceived protections other presidential foundations haven’t sought at NARA.  Which means the Nixonians are moving, by choice, in to a Centenary Year in a position of continued weakness.

I thought about how the Nixon Foundation’s blog slid downhill after a promising start under Taylor in 2008 when I read an article in The Chronicle of Higher Education this morning.  Peter Schmidt reported on a study which attributed some student perceptions of faculty bias to poor communications.  He quoted the study’s results but also pointed to disagreement on some of the elements.  I’m too far removed from the academy to assess fully the issue of instructor bias.  But I recognize the traits the surveys examined in other settings, including the blogosphere.

“One of the three surveys measured a trait called ‘argumentativeness,’ a tendency to seek out, rather than avoid, situations where one can argue a point of view. The researchers characterized that trait as generally positive. A second survey measured a trait called ‘verbal aggression,’ which the researchers characterized as generally negative. That trait was defined as a tendency to engage in ad hominem attacks or otherwise attack the self-concept of people who hold opposing views. The third survey measured how students perceive and respond to instructor bias, asking questions related to students’ general attitude toward the faculty as opposed to their experience with particular instructors.”

Schmidt reported that

“How students communicate when confronted with opposing viewpoints, the study found, has a lot to do with how likely they are to see instructors as politically biased or to react to perceptions of bias in ways that undermine their own learning. In a nutshell, students who are predisposed to verbally attack people with other viewpoints are more likely than others to perceive their instructors as ideologically biased. Students who are predisposed to enjoy a good, reasoned argument are less likely than others to react to perceptions of instructor bias by withdrawing from classroom discussions or censoring themselves to hide their true beliefs.”

Some of this is philosophical and temperamental more so than political.  David Brooks observed recently in “What Moderations Means” that “Moderation is . . .a distinct ethical disposition. Just as the moderate suspects imbalance in the country, so she suspects it in herself. She distrusts passionate intensity and bold simplicity and admires self-restraint, intellectual openness and equipoise.”

In his written and oral comments about “Nixon the Man,” Richard Nixon pointed to his coolness during crises.  Yet he flared up at times and sent aides on ill thought out missions, such as counting Jewish civil servants at the Bureau of Labor Statistics (BLS).  Facing successive generations (with some admitted zigzags by the agency over time) of National Archives officials who sought to uphold statutory mandates, his advocates repeated the “take ’em out” tactics Nixon once used against BLS officials.

It need not have been that way and it certainly need not stay that way.  There are many ways to interpret the quip about Nixon attributed to Henry Kissinger:  “He would have been a great, great man had somebody loved him.”  As I watch the Nixon Foundation’s continued struggles, I find myself thinking, where would it be now, had someone inside the group whom its officials would listen to thought it worth offering it some tough love?  And, more importnly, its officials been willing to embrace such advice courageously and learn from it?   In a much better place although the road would have been tougher than the one its officials have followed of late.

Risks deemed acceptable or unacceptable.  All part of a continuing and fascinating narrative.

“Willingness to stay in the arena”

One of the topics I discussed with fellow guests at the Society of History in the Federal Government dinner on Wednesday was our obligations as public servants.  I told a guest who didn’t work for the federal government and who was debating some disclosure issues with me how I roll and why.  I explained that we swear an oath of office and that we must keep our stewardship obligations in mind.   I entered full-time public service in 1973,  right after the photo at left was taken.

I grew up remembering John F. Kennedy’s Inaugural speech, which I listened to as a child about to turn 11 10.  Not just “ask not” but also

“. . . whether you are citizens of America or citizens of the world, ask of us here the same high standards of strength and sacrifice which we ask of you. With a good conscience our only sure reward, with history the final judge of our deeds, let us go forth to lead the land we love, asking His blessing and His help, but knowing that here on earth, God’s work must truly be our own.”

When you enter public service, you step into the arena.  There are different forms of this, some in civil service, some as elected officials.  And there are many ways to look at government.  You can look at people largely as ideological opponents, even as enemies, as some political zealots do.  You can think in terms of shared experiences.  Or you can think in terms of “consanguinity of spirit,” as David Frum observed earlier this year.  Frum wrote of Marcel Proust’s From a Budding Grove that

“Proust has to be corrected in one way: It’s not ‘a few illiterates’ who care only for political agreement. But among those people I’ve most deeply admired in my life – people like Christopher Hitchens and Bill Buckley – Proust’s point holds. For them, it was ‘consanguinity of spirit’” that attracted their friendship, and not ‘common point of view.’”

Thinking in terms of ideology and opponents can trap you.  Looking for commonalities can liberate you.   I’m very free-spirited so you don’t have to guess which I find more attractive.   I wear to work each day a black wristband which I bought at the National Archives and Records Administration (NARA) earlier this year.  The quotation from Abraham Lincoln reads “Shall be free.”  I wore it Thursday evening as I attended a reception and panel discussion at NARA.

As in reading and listening to other presentations, I was struck as I sat in the McGowan Theater on Thursday not just by John F. Kennedy’s intellect and temperament but also the loneliness of the leader.   He observed in an interview that his predecessor, Dwight D. Eisenhower, had told him, “No easy matters will come to you.”  That Kennedy developed a rapport of sorts with Ike, despite his being from the opposing political party, came through clearly in one of the tape segments played at NARA on Thursday.

A mere decade separated the end of Kennedy’s term in office (1963) and that of Richard Nixon’s (1974).  Yet I’ve seen stark reminders this year of the differences between their supporters.   In the McGowan Theater at NARA this week, and recently at the John F. Kennedy Presidential Library, some members of the Kennedy family listened along with National Archives officials as independent scholars discussed the Cuban Missile Crisis.  To her credit, Caroline Kennedy Schlossberg voluntarily turned around from her front row seat and even answered a question from the public on Thursday.   As I watched her do that, I thought of how both the Nixon Legacy forums I attended in the last 12 months in the same venue not only avoided commentary from independent scholars but ended abruptly with no audience participation.

A few months ago, at the Nixon Presidential Library, it was Ben Stein who represented the Nixon Foundation in a speech given in front of NARA officials and the late president’s family, friends, and supporters.  I shook my head as I blogged about it this past spring in a post I called “Hearts and Minds”  Stein’s speech text contained the following passage:

“The mockers and the haters had their day. Over trivia, over nothing, over something small, the greatest peacemaker ever to occupy the White House was made to leave.

A very smart friend once said that there are certain kids on the beach who can build sand castles — and there are other kids who can knock them down. That was Watergate.

Mr. and Mrs. Nixon could build castles of peace and love. The beautiful people could knock them down — and they did as much as they could. But the structure of peace Mr. and Mrs. Nixon made has lasted until now.”

A mere 11 years separated the ends of the Kennedy and Nixon presidencies but it seems the gap between them has widened and keeps widening.   And no, I’m not thinking of what I heard on once secret Nixon tapes during my employment at NARA as Nixon talked about the Kennedys.  I’m thinking of the McGowan Theater and Foundation controlled (as opposed to true solely NARA) events held at the two libraries.

January 9, 2013 will mark 100 years since Richard Nixon’s birth.  Sad for me as a former Nixon voter to see his side waste their opportunities as they have in the year prior to that.  This year’s continued Nixonian pity parties and what seem to me to be vanity events are so not the way to prepare the public for a commemoration of that importance.  And not just the general public, but serious students of history and government, too.

Does it have to be that way?   No.  Consider former Nixon agent Robert Nedelkoff’s classy and thoughtful post at The New Nixon blog about the death of George S. McGovern.  Disclosure:  Long since politically an Independent, I voted for Nixon in 1972.  But it was Robert’s description in his good essay of the clean-cut appearance of Nixon supporters that made me make up my mind to pull out my blue hair color spray and streak my hair while at work on Wednesday.  What he wrote reminded me that I don’t like just blending in blandly.  And I sometimes thumb my nose at bureaucratic constraints.  So, knowing I was about to go to a federal historians’ dinner that evening (at which NARA officials were present), I decided, “blue it is!”  Grin.

I’ve never met Robert but I consider him to be a cool dude.  He’s the one from whom I got the link of the wonderful performance of Schubert’s “Winterreise” that I posted about here this past summer.  He picked up additional cool dude points for his McGovern essay this week.  Don’t be put off by the fact that it is on the Nixon Foundation’s site.  Read it all, well worth it.  And consider especially the beautiful conclusion:

“That willingness to stay in the arena and to do his utmost to advance the causes in which he believed, right up to his last weeks, is what will keep George McGovern’s memory honored among his fellow Americans and around the world.  His wartime service will always be remembered with gratitude and pride.  And his continuing efforts to end suffering and privation across the globe mean that the epitaph that appears on President Nixon’s grave – “the greatest honor history can bestow is the title of peacemaker” – could also suitably appear on Senator McGovern’s own resting place.”

The Kennedy Nixon gap need not keep widening.  But that’s not up to me.  This year is almost over, no one gets any do overs.  Some of us embrace continual learning.  Others don’t.  Let’s see what happens in 2013.

Bristled at absolutes, sought understanding

A magically beautiful evening at the National Archives and Records Administration (NARA) on Thursday.  It followed a great event which included NARA peeps at a restaurant in Washington on Wednesday.  I am so lucky!  But this isn’t yet another post about me being in a good place, which I am.  It’s about understanding and wisdom.  And what we learn from records.  It’s about the beginning and the end of the life cycle of records.

The title of the post refers to an assessment of President John F. Kennedy that I heard yesterday.  David G. Coleman, director of the Miller Center’s Presidential Recordings Program and author of The Fourteenth Day, observed that Kennedy bristled at absolutes, valued nuance, and sought understanding of those with whom he was dealing, including opponents.  That has a lot of resonance for me.

How people are wired is innate although we’re all shaped by life’s experiences, too.   I see connections between the way people use records and data and what their wiring is.  Governance is messy.  Of course it is.  Life is messy!  If that makes you uncomfortable, you may be drawn to neat and tidy narratives that are reductionist, even absolutist.  If you’re okay living with chaos, you’re more comfortable going with what the recorded facts show rather than cherry picking and forcing them to fit pre-conceived narratives.

There are many connections between the two events I attended this week and not just in some of the people present.  I’m cautious these days about using many photos (who knows who wanders over to my blog, hah.).  So I’ll only put up a few of the ones I took over the last couple of days.  If you want to see ones from the Cuban Missile Crisis panel that followed Thursday’s beautiful reception in the Archivist’s Reception Room, photographer Bruce Guthrie has some pictures up at his site.  I still don’t have a good camera so I’m only putting up two pics from the reception and none of the few I took in the McGowan Theater.

The Big Dude, AOTUS David S. Ferriero, said of the National Archives’ mission recently, “There’s no filter here.   It’s the high points and the low points of our government history. We only try to provide context whereby we can encourage the public to discover the past for themselves.”  He explained, “The mission of the National Archives is to ensure that the records of the country are available for the American public to hold the government accountable for their actions. To learn how decisions were made, to explore their family history and the history of the country through those documents.”

I’ve been giving a lot of thought recently to how NARA acquires those records.  Wednesday’s event looked at some parts of that complicated process, one few in government focus on, much less outside government.  But it involves actions which a small handful of people, including I, depend on and care about.

On Wednesday I attended the Hewlett Lecture of the Society for History in the Federal Government.  I was in a mischievous mood and I displayed my “untamed bureaucrat” vibe in a photo snapped of me earlier in the day.  I’m thumbing my nose at Washingtonian adversity.  And I have some blue streaks sprayed in to my hair. Why not?

Shortly after that, I headed to the reception, dinner and lecture, which this year consisted of a panel.  The topic?  “The Role of Federal Historians in Records Management.”  And yes, I behaved.  Well, except for laughing a lot.  (Wait, that’s behaving well, not badly, right?)  And greeting the Big Dude with “what are you doing here?”  (Some confusion over his schedule.)  Hah!  But all in all, I did okay, didn’t knock in to anyone’s hand and cause other guests to spill their wine or anything like that.  (Yep, did that recently at NARA.)  A lot of good conversation.  I especially appreciated being able to talk at length to NARA Chief Records Officer Paul Wester, who was one of the panelists.

Lincoln Bramwell, Paul Wester, K C Johnson, SHFG, Washington, DC, October 24, 2012

I appreciated the smart outreach by NARA on Wednesday and the insightful discussion of the role federal historians play in records management at the federal departments and agencies.    Just what I’ve been searching for in Listservs and blogs for a long time.  Finally found it in person!  In the panel that followed the enjoyable dinner, Paul spoke thoughtfully about NARA and the Presidential Memorandum on reforming federal records management.

Federal historian Lincoln Bramwell of the Forest Service offered good insights on how agency historians interact with senior executives and play a missionary and educational role. And help identify historically valuable records and draw on corporate memory to explain what happened, how and why. All of what he said resonated with me, of course.

Academic historian K C Johnson of Brooklyn College discussed the researcher’s perspective.  I’ve had good interactions with KC on line for some 8 years.  It was great to finally meet him.  We had a nice chat after the panel ended.

Getting records management right–and especially preserving the permanently valuable records created at the highest levels of government–is incredibly important.  And challenging.  I thought about that some more last night as I listened to a panel discuss what his once secret tapes showed about John F. Kennedy’s handling of the Cuban Missile Crisis in October 1962.  My friend Tim Naftali, former director of the NARA Nixon Presidential Library, moderated a discussion with David Coleman and Ted Widmer in the McGowan Theater at Archives 1.  Caroline Kennedy Schlossberg gave opening remarks.

Prior to the panel, I had the joy of introducing my former boss at NARA, Nixon tapes supervisory archivist Fred Graboske, to Tim during the reception in 105.  (I had introduced Fred to David last December.)  Seeing Tim meet Fred yesterday was a wonderful moment, one I’ll always cherish.

Fred enjoyed seeing David Ferriero again and catching up with Rod Ross of NARA’s Center for Legislative Archives.  Rod, Fred, and I worked together at Archives 1 in the late 1970s and early 1980s.  Rod’s guest yesterday was Gilbert Holland.  We first met at a NARA reception a year ago.  Most of my chatter with various people on Thursday was social although I did touch on some Fedland issues with David.

That the presidency involves complicated and sometimes internally conflicting actions was reflected in the panel discussion in the McGowan Theater.  Coleman described JFK as bristling at absolutes but later mentioned his administration’s efforts to “manage the news.”  Some of these elements affect records management as well, although few people talk about that.

What serves you best in decision making — seeking to understand others — isn’t always deemed possible in communications.   You need to look beyond the public face and beneath the surface for the former.  But you often do the opposite in the latter.  Rarely do officials explain why, but I think it has to do with trust or lack of trust.  Every modern day president has shown some frustration at leaks, distortions, demagoguery by opponents, misrepresentations.  And, I suspect, a sense that there are few who understand the complex world in which they operate.

You saw both sides of that in the discussion Thursday of efforts to control the flow of information during the Kennedy administration–but also in Kennedy’s rapport with his predecessor, a President of the opposing party (Dwight Eisenhower).

Not only did I like Caroline Kennedy Schlossberg’s vibe, I respected her for introducing and sitting through a panel of independent historians during which such  issues were aired out.   Good for her!  She didn’t limit her exposure to history to comfy cocoons of supporters, sycophants, factotums.  This was a panel of respected professional historians offering insightful commentary.

As the event concluded, I thought back to a comment in Ted Widmer’s book (Listening In) that JFK actually liked when some of his advisors argued or pushed back at times.  One aspect (true at least at times) of a complicated person.  But just what I needed to hear.  And that’s exactly why I am in such a good place.

Asymmetry

Information and power.  Ideally the two elements align.  But not always.

I sat last week and heard a smart, savvy official of the National Archives and Records Administration (NARA) on the other side of the table use a term that made me nod my head.  “Information asymmetry.”   She was describing a situation in Freedom of Information Act records processing where two sides are working to resolve an issue.  But one knows more about what is in the undisclosed records than does the other.

It’s not the only situation in which people find themselves where one knows more than the other but can’t share it.  My mind flashed back to my testimony about my work at NARA in Kutler v  Wilson, the Nixon tapes litigation in 1992.  Information asymmetry.  Been there, done that.

Things play out as they do.  In so many situations.  That doesn’t mean they have to, it isn’t always a matter of predestination.  Sometimes there are areas where choice, even free will, come in to play.

In the situation last week, facilitation was present as an option.  That isn’t always the case in asymmetrical situations.  Both sides have to want and agree to facilitation.

So an update to the old slogan.

Information + openness to what is not known = sustainable power.

Which is easier, seemingly safer?  Closed.   The Know It All.

Safety, comfort.

Perhaps that is why open is so rare.  When do we ever praise the Don’t Know it All?  Rarely.

But maybe we should.

Red lights blinking in Washington

Signs point to the National Archives.  “To the Brink.”  But the route through Fedland, through Washington, can be hazardous.  Especially if you don’t know the territory and approach it as a foreigner might.  Yeah, a confused tourist from France tried to walk across the tracks at Metro Center station to get to the right side of the platform this past summer.  We all need to cross to the right side sometimes.  But I know how to navigate the system.  I’m a pro.  I know my stuff.  I understand how to get to the destination safely.

Brinkmanship.  Untouchable third rails.  Red lights blinking.  Understand what they are signalling.  And know what you’re doing.  Have no fear.  Do the right thing but act wisely, smartly.

Sometimes, as in an earlier incident with a seeming accidental fall at a suburban Washington area station, bystanders jump in to help.  But you can’t always count on that.  Be smart!

“Stop revealing. . .you’re an imperfect human being!”

In “A Kitchen-Sink Post on Failure,” Amanda Watson, an opera loving (hooray!) academic librarian looks at failure.  Hat tip to @derangedescribe through whom I discovered it on Twitter.  When I wrote my blog post on “The Digital Fireplace” on Saturday, I didn’t realize it was the International Day for Failure.  But it’s appropriate that my post went up then, rather than on Digital Archives Day, which had been October 12.

Fear of failure and what Watson refers to as Imposter Syndrome drive many decisions on restriction or destruction of records.   Image making explains why Presidents and their families and associates were more comfortable with paper trails in the days when they could control who got access.  My friend Tim Naftali, who as I did once worked for the National Archives and Records Administration (NARA), has a thoughtful, classy article up at Slate on how and why the public only recently gained access to some of Robert F. Kennedy’s papers.  Some good people worked hard to make that happen.  But it took a long time.

While Kennedy was Attorney General, the Federal Records Act (FRA) of 1950 already governed the records of departmental and agency heads and subordinate officials.  He served unofficially as a key advisor to his brother, President John F. Kennedy.  But any records he created or handled at the Department of Justice should have been controlled by the FRA and come in to the National Archives as federal property.  If any such unique records instead ended up as “personal papers,” it represented a failure in federal records management.

Can such failures occur even now?  Of course.  Especially now, when all it takes is turning to private email accounts or hitting the delete key or laughingly relying on the autodelete process unthinking IT staff have in place to keep an Electronic Records Management System from being populated as the FRA requires.

Amanda’s blog post is a must read.  I’ll quote from just a couple of passages that are pertinent in considering why even now — especially now — making records management work so as to enable high levels of civic literacy is so challenging.  Consider the following quotes from her blog in the federal environment.  Washington.  Official Washington.  Unofficial Washington.

In 40 years of working here, I’ve had honest useful conversations with people in Unofficial Washington about record keeping.  Official Washington?  Especially the stuff that fills the cable TV screens and feeds talk radio and Internet chatter?  Not so much.  Political partisanship and hidden agendas get in the way.  Lots of posturing and demagoguery.  Few forums for brave, honest examination of tough issues.  It’s hard to improve civic literacy in such an environment.  Too many people are trapped, willingly or unwillingly.  And they have way too many enablers beyond the Beltway, who either are distracted by bright shiny objects or apply situational ethics to discussing many tough record keeping issues.

Can this change?  At the margins.  In places.  Certainly in how some of us communicate.  In other places?  Capturing deliberative information in record keeping systems?  The records NARA most wants to ingest into its Electronic Records Archive?   Pre-decisional records?  Instead of the polished post-decisonal ones that hide the turmoil that press releases do not cover?  Much harder.  Because people aren’t wired to reveal “half-baked” ideas.  Until recently, our culture has rewarded polish and control, not the revelation of creative chaos.

Amanda writes

“In the old days of blogging, the Michael Gormans and Ivan Tribbles of the world would periodically wag a stern finger in academic and library bloggers’ faces: Stop putting half-baked ideas out there where anyone can see them! Stop expressing opinions! Stop being so informal! Stop, for God’s sake, revealing that you are an imperfect human being with (HORRORS!) a personality! Needless to say, the finger-wagging didn’t really stop anyone from using the open, informal, back-and-forth blog format to talk about either the library profession or the academic one. And one of the best things about that format is that it fosters spaces where not every thought is polished within an inch of its life, where messy early-stage thinking gets shared, where failure can be explored in the spirit of doing it better next time.”

As NARA’s Berlin Crisis 1961 and Cuban Missile Crisis conferences reminded me, history unfolds at the top levels of government in an environment of uncertainty.  John F. Kennedy frequently got conflicting advice from his advisors.  And as former State Department official Nick Burns noted, the first reports of an event are not always accurate. Follow up information sometimes changes how things look.  Gen. Anthony Zinni once observed, sometimes there are no good options and you are stuck having to choose between bad ones.

But outside government, political partisans are all too eager to cry flip flop and failure, often cynically so, in my view.  And many citizens lap that up.  They don’t know how to distinguish “the men from the boys,” as a phrase from a bygone age puts it.   Those of us who have our Big Boy and Big Girl pants on understand how complicated life at the top is.   A few of us embrace that.  Many others fear it and trap themselves in Imposter Syndrome.  The core question in records management these days isn’t what the Securities and Exchange Commission’s Inspector General recently looked at, hitting the usual check off the box marks.  It’s understanding why and how some officials are trapped in Imposter Syndrome.

Watson covers this beautifully in discussing how she sought to be what she was not in her teaching days.  And she turns to Middlemarch to explain the cost.

“It is an uneasy lot at best, to be what we call highly taught and yet not to enjoy: to be present at this great spectacle of life and never to be liberated from a small hungry shivering self — never to be fully possessed by the glory we behold, never to have our consciousness rapturously transformed into the vividness of a thought, the ardor of a passion, the energy of an action, but always to be scholarly and uninspired, ambitious and timid, scrupulous and dim-sighted.”

But in federal records management, you have to reach people who are shivering not just because of their personal sense of selves, but because of the baying they hear outside their windows as they sit in front of their computers.  They are afraid of revealing institutionally as well as personally that they are imperfect human beings.