Monthly Archives: September 2011

“Courage is a little voice at the end of the day. . . .”

I often write about “Washington,” my term for a culture which embraces  abusive tactics and questionable values which I reject, despite having worked in the actual city of Washington for 38 years.  The “Washington” way of dealing with challenges has affected the National Archives and Records Administration (NARA) in the past.  Most often at issue are conflicts about the presidential libraries NARA administers. 

“Washingtonian” tactics often are used to compel outcomes behind the scenes through inducement rather than persuasion in public debate.  As when there are efforts to delay the confirmation of an Archivist of the United States (AOTUS) in an attempt to get a NARA official fired.  Sometimes you see avoidance.  As  when a Washington newspaper quotes officials at private presidential foundations in an effort to convince readers that “liberal activists” want to get access to Ronald Reagan’s records.  And then falls silent when an Inspector General report reveals there’s much more to the story than that. 

It is important to be aware of the “Washington” way of operating even if you don’t embrace it.   Especially when the Inspector General process is used against you, as happened with me in matters involving Nixon’s and Reagan’s records!  (Because I had nothing to fear, I just laughed it off.)

People pick up the tools they are accustomed to handling in fighting battles.  That some of the people associated with former presidents act as they do in dealing with archival matters disappoints me at times but doesn’t surprise me.   Being president involves operating in two vastly different worlds, the political and the policy making.  Not every president or people associated with him  balances the values of those two worlds the same way.

The most interesting people for me to study are the ones who do not charge into the post-presidency as attack dogs.  An indicator  of how someone rolls is how they discuss issues such as courage and moral values.  If I see bumper sticker slogans, I tend to flip the page or click away to a new site.  Write about tough choices and I stay on the page.

One of the more thoughtful columnists to emerge from the George W. Bush White House is Michael Gerson, who writes commentary for the Washington Post.   I once self-identified as a Republican before turning Independent around 1989.  Gerson caught my eye with a memoir of his time in the White House of which Peter Baker reported in 2007 that

“Gerson writes that he urged Bush to fire Rumsfeld after the 2004 election, but that Cheney opposed the move. He recounts meetings in which Cheney’s office tried to kill proposals to increase training of death-row defense lawyers, transition assistance for prisoners and aid for Hurricane Katrina victims.
 
‘The storm had also revealed a political and moral chasm in the Republican Party,’ he writes. ”The president and I saw Katrina as an opportunity to open a debate on race and poverty. Anti-government Republicans saw Katrina as an opportunity to cut off medicine to old people. It confirmed the worst image of Republicans as the party of shriveled hearts.'”

As a former archivist and as an historian, of course my reaction was, “I wonder what the records will show about this?  How much was recorded in White House emails or memoranda about such debates?  Are there any that support his account? Or will they show some things differently?”

Yesterday evening, I read a column by Gerson in my home delivery edition of the newspaper which made me smile and nod.  I had had a tough day.  It began with me wondering how in the world I could deal with some pretty daunting challenges.  Then something nice happened during the day that made me smile.  By day’s end, I had turned from wondering how I would cope with challenges and who could help me to praising others in an effort to make them feel good.  I haven’t read the Progress Principle, a book that the Big Dude, aka AOTUS David S. Ferriero lists among “What I am reading.”  But I wonder if this is part of what that book examines!

Gerson wrote yesterday about two books, Lord of the Flies and To Kill a Mockingbird.  Most importantly, he wrote about hope “not that human nature can be changed but that moral education is possible.”  He observed that

“. . . unlike Golding, Harper Lee gives the adult world a moral voice. Atticus Finch teaches his children, Jem and Scout, that the proper response to injustice is courage — a virtue that appears in unexpected places and shines brighter as hope fades. ‘It’s when you know you’re licked before you begin,’ Atticus explains, ‘but you begin anyway and see it through no matter what.’”

Gerson explained that

“Rather than a decisive battle, courage is a little voice at the end of the day saying, ‘I’ll try again tomorrow.’ It is a hidden epic, a quiet Iliad.

In Lee’s description, the content of courage is sympathy. It requires a leap of imagination into the circumstances of another life. Scout discovers that the neighbor she feared and mocked has given her pennies, gum and a medal — and then saved her from murder. ‘Atticus was right,’ Scout says of her father. ‘One time he said you never really know a man until you stand in his shoes and walk around in them.'”

NARA is a cultural heritage institution that in its strongest components embraces rather than fears learning.  That includes internal learning and examination of what it could do differently or better.  By contrast, the values of the political world can lead some (not all) of the stakeholders with which it deals to pick up “Washingtonian” tools.  The advantage of the former culture over the latter is that learning often includes trying to understand “the circumstances of another life.”  When adherents of the weakest parts of the political culture eschew or disdain sympathy and more importantly empathy, they only weaken themselves.   When you threaten or bully or shout in anger, you can’t hear the quiet voice on the other side that says during the course of difficult battles that seem hard to win, “I’ll try again tomorrow.”

The way forward

On Saturday, my longtime and much cherished friend, Fynnette Eaton, and I attended a performance of Giacomo Puccini’s opera, Tosca, at Kennedy Center in Washington.  Fynnette and I once worked together for the then Office of Presidential Libraries of the National Archives and Records Administration (NARA).  

We’re pictured on September 24, 2011 and at my apartment in the late 1970s.  That I had baked a cake suggests a birthday celebration!  I’m wearing a Vietnamese blouse, bought from a store in Arlington, Virginia owned by refugees who came to the United States after the fall of Saigon to Communist forces in 1975.  I remember my family responded to appeals for donations to aid Vietnamese refugees who came to Northern Virginia during the Ford administration by donating some of our winter coats and other clothing to the dispossessed.   For my Mom and Dad, who had fled Communist forces in Europe at the end of World War II, it was a sense of “been there, done that.”

Tosca is set in 1800 during the battle of Marengo, in which Austrian forces battled Napoleonic French forces marching towards Rome.   An initial report of a defeat for Napoleon is followed by news that French forces prevailed.  The painter Mario Cavaradossi, who sides with supporters of a republic in Rome, greets the news with a shout of “Victoria” while being held by police forces under the control of a royalist official, Scarpia.  The story ends with Cavaradossi’s execution and the suicide of his lover, opera star Floria Tosca, who had killed Scarpia in an attempt to save the painter.

Melodramatic, sure, but an enjoyable musical score, beautifully presented at Ken Cen.  Because I was going to the Opera House production, I didn’t go to the “Opera in the Outfield” version of Tosca presented earlier in the week at Nationals Park.  Twitter and Facebook friends seem to have enjoyed that very much, it seems!

Escapes from prison, intimidation to induce outcomes, anguish over pressure for submission and betrayals, torture, executions, suicide.   Melodrama and battles between opposing forces are fun to watch on stage but shouldn’t happen in public service.  So why did I came away from Tosca thinking John Adams, composer of Nixon in China, could write a great score for an opera about Nixon in NARA

Sometimes I sigh at the melodrama that surrounded NARA’s G. H. W. Bush era efforts to deal with the Nixon materials.  But I often laugh, as well.  Astute readers have figured out that when I  make fun of what I call “Washington,” it is a sign of defiance and rejection of its culture and values.  What I do know is that the dramaz could have been avoided.  I mentioned last week some of the baggage which points to presidential libraries being the weak side of the house at the National Archives.    The news stories.  The struggles to present a plausible narrative about agency activities to the public.   Beatings, bullets flying, stabs in the back.  Melodrama!  

Had employees such as my late sister Eva been involved, NARA never would have suffered the embarrassment of having Clinton era and Reagan era documents disappear, as happened during the George W. Bush administration in the Berger case and during the review by White House lawyers of John Roberts’s documents.  Eva was comfortable telling people to follow the rules.  She won praise from an agency reviewer who said she “would back down from nobody.”

She  would have faced down even the most intimidating researcher.  Or, if necessary, held fast in the face of officials within NARA who gave off a vibe that bending instead of following the rules should be her path.   Yeah, that has happened in the past.  Eva told me lots of stories, some good, some bad, during her employment at NARA (1983-2002).    Not all came from Presidential Libraries.

I remember very well a story from back in the day about a research room attendant in what now is Archives 1 who did not receive high level managerial backup after telling a researcher to follow the rules.  The researcher resisted and played the “I have Hill connections” card.  Senior management reportedly caved.  Workers on the line mostly reacted by shaking their heads.  Eva, who worked in another division (Declassification and Initial Review) griped that the way it was handled sent all the wrong signals to staff.  Not the way she rolled as a supervisory archivist!  Eva had a strong strategic vision and understood tactical choices.  She also understood the slogan some of her Declass colleagues have cited:  “My men first, always; me last, always.” 

The wounds from the handling in 1992 of Stanley Kutler’s lawsuit over the Nixon tapes largely were self-inflicted.   There was no need for Jack Hitt to write an article such as Nixon’s “Last Trump” in Harper’s in 1994.  He described what he saw as Nixon’s “cunning flirtation” with top NARA administrators through which “he got exactly what he wanted: complicity on the part of the archives administrators . . . to prevent the working archivists from releasing the tapes.” Hitt wrote that the pressure against disclosure reduced NARA’s managers to “obedient sycophants.”  Fair or not, warranted or not, that is the impression Hitt drew from studying the record of the Kutler lawsuit.  Definitely not the message or metamessage you want to send as an agency official!

And there definitely was no need for Stanley Kutler to write in 1996

“I sued reluctantly, for the Archives is a precious place for me — one filled with dedicated public servants, committed to the principles of an open society. Nixon intervened, with arguments largely supporting the Archives. Eventually, the Archives acknowledged it held hundreds of hours of Watergate tapes, but only after I proved their existence by working through the internal evidence of the Nixon Papers. The Archives thus exposed its own cover-up.”

I shook my head when I read that because I unsuccessfully had fought internal battles to prevent leaving such an impression!  Indeed, I had testified in Stanley’s lawsuit in 1992 of my actions at NARA in 1989 that

“I also expressed an opinion that we weren’t serving the former president very well, and that’s based on the fact that I had worked on Mr. Nixon’s ‘68 campaign and was known amongst staff members as someone who had supported him in his policies and had some personal sympathy for him. I felt that the worst thing that could happen to him would be to be accused of covering up the cover-up, and that we should protect him as well as ourselves and act in conformance with our regulations.”

Presidential libraries officials reportedly have pointed to themselves as “special” within NARA in the past. A better way to roll is to look at the bigger team and what you can learn from other models within the agency.  And to keep an ear to the ground as to what line staff applaud and what they do not.  No PR effort can paper over actions that working level staff cannot get behind.

So where are the better models?  While some past actions within NARA’s  presidential libraries unit resulted in melodramatic stories, the Information Security Oversight Office (ISOO) has displayed cool and steadiness.  Then-AOTUS Allen Weinstein was lucky in being able to turn to ISOO director J. William Leonard in 2006, when researcher Matthew Aid revealed the so-called “reclassification flap.”    But when Leonard later dealt with White House officials, guess what?  Melodrama.  Again!

Leonard drew praise from MoDo when she wrote in her New York Times column in 2007 of his efforts to perform a routine security review of the handling of Dick Cheney’s records in the Office of the Vice President:  “Archivists are the new macho heroes of Washington.”  I saw some archivists cheer that line on #thatdarnlist.  But Leonard’s abrupt retirement announcement and Weinstein’s inability to follow through on previously announced plans to bring him back as a special advisor drew no discussion on the list.

That OVP reportedly reacted to Leonard’s attempt to perform a routine audit of its handling of security classified records by trying to abolish ISOO tells you a lot about “Washington.”  It already had set itself up for satiric humor from Jon Stewart, who drew laughs by repeatedly referring to Cheney’s “man size safes.”  The better course would have been to partner with NARA and then trumpet the archival officials’ seal of approval–if such could have been forthcoming, dot dot dot.   (Hint to future White House officials:  don’t use a marking stating “treat as classified.”  It’s like being pregnant.  Either you are.  Or you aren’t.  Using a bogus marking unnecessarily throws up a huge red flag for future FOIA and Mandatory Review requestors.)

Perhaps some of the weaknesses displayed by NARA’s presidential libraries unit in the past have reflected the need to interact with players who embraced such “Washington” values or failed to think in long arcs or in terms of stewardship.    Many of those players have struggled with accountability and responsibility, in part because of the difficult environment in which they operate.   Having taken a beating and a knife in the back myself, I have some sympathy for people who struggle with woundedness.    But I also know that while I cannot control what they do, I can control my own actions.

When I visited NARA last Thursday for a special reception, I saw for the first time how tight security is in the building as compared to what I encountered in the 1980s and 1990s.   The last time I came to a reception at Archives 1 was in December 1992.  Before she started working out at the new Archives 2 building in 1994,  I also used to come visit my sister at Archives 1 after I left NARA’s employ in 1990.  Signing in at the guard’s desk and showing my Fedland i.d. was all it took to come in. 

Once in the building, as a visiting Fed and former employee, I could roam the office areas on the ground floor, on the first floor, and on other floors at will, although I couldn’t get into vaults and locked stack areas.    That has changed now.  Carefully thought out measures protect the physical security of the nation’s record keeper.  For NARA to avoid future embarrassments of the type I’ve described here, it has to put up equally strong cultural barriers between potentially destructive political forces and the records it holds in trust for the public.

Walked into NARA, picked up an Oscar

The last time I was at the National Archives and Records Administration for a reception was tough. I attended the Society for History in the Federal Government reception at NARA in December 1992. The reception was held soon after Seymour Hersh published an article in which federal lawyers failed to support my archival cohort. I didn’t enjoy walking into Room 105 at Don Wilson’s National Archives that evening, not at all.

Yesterday evening? I walked into Room 105 and I picked up an Oscar.

I was there as a guest of my longtime friend, archivist Rod Ross of NARA’s Legislative Archives, Presidential Libraries, and Museum Services unit. Rod and I attended a reception for members of the Foundation for the National Archives (to which I will be contributing and becoming a member today).  This preceded a screening of Charles Guggenheim’s short documentry, A Time for Justice.  The film was produced for the Southern Poverty Law Center (SPLC) and won an Oscar in 1995.

Several members of the SPLC were at the reception, including its President, Richard Cohen, who spoke on a panel after the screening.  I enjoyed chatting with Mr. Cohen and with Lecia J. Brooks, Director of Outreach for the SPLC.  She told Rod and me about the small museum they have in Montgomery, Alabama.  Darlene McClurkin of NARA’s Museum Services unit also joined us.  Ms. Brooks was holding a heavy bundle wrapped in bubble wrap.  At one point, she handed it to me to hold.  It was heavy and I asked what it was.  She replied, “It’s the Oscar.”

I laughed and asked, “OK to take a photo?”  She unwrapped it and Rod and I both had our pictures taken with it!  Only one other person in the room did, as well.  Trust me to do what the Big Dude, aka AOTUS David S. Ferriero, has suggested–bring some fun into the workplace!

The host for the evening was Jim Gardner, whom David named as Executive for Legislative Archives, Presidential Libraries, and Museum Services this summer.  He’s been on the job for about a month now.  I enjoyed chatting with Dr. Gardner at the reception.  We talked about records, archives and history related matters.  Prior to coming to NARA he worked as an official at the Smithsonian and as Deputy Executive Director of the American Historical Association.  Seems like a nice guy, I’m glad I got to meet him. 

Dr. Gardner is pictured below with Rod and Darlene McClurkin.  Darlene and I started at NARA as employees at the same time, it turns out.    Lovely person and typical of so many NARA employees in being very nice and helpful! In the photo below, on the right in the background is author Nick Kotz.

After the reception we attended the screening of A Time for Justice in the McGowan Theater.  Very powerful film, brought tears to my eyes at one point.  It started out with the Montgomery bus boycott of 1955-1956 and the Birmingham church bombing which killed four children.  The film covered the peaceful direct action civil rights campaigns of the early 1960s in which ordinary citizens, black and white, participated, including the Freedom Riders. I wrote about some of them in my Martin Luther King Day post this January.

After the film, Nick Kotz, author of Judgment Days:  Lyndon Baines Johnson, Martin Luther King, Jr. and the Laws that Changed America, moderated a panel which included Richard Cohen and Julian Bond.  Also in the audience was Roger Wilkins (shown left), another iconic figure from the civil rights era.  The panel discussed actions during the civil rights era and also the extremist groups that the Southern Law Poverty Center now studies in the United States.  I read Kotz’s book a couple of years ago and recommend it as an interesting account of an important time period.  Its insights into LBJ are particuarly useful.  The modern American presidency and the civil rights era are the two subjects about which I’ve been reading the most during the last 20 years.

A great evening at NARA, with interesting presentations about some very sobering events about which we all need to learn more, but also with a touch of fun at the reception.  Learning, civic literacy, and fun.  Sounds like the balance the Big Dude is trying to achieve, doesn’t it?

Added at 5:30 pm:  The Big Dude was on travel in Michigan and not in DC Thursday night.

Challenges in telling NARA’s story

So I’ve established that not only do I like the Big Dude, aka AOTUS David S. Ferriero, I find that he is his own best salesman. The limitations of blogging mean he isn’t as engaging there as he is in other venues but his blog increasingly reflects the real David and better yet, the real Big Dude. That he adopted my nickname for him as soon as he learned of it tells you he doesn’t take himself that seriously although he does take his duties very, very seriously.

It’s also pretty clear from my “wow” reaction to the Big Dude that I find Washington to be a pretty parched desert.  Since May 12, when he reached out to me and I started to get to know the real David Ferriero, I’ve frequently pointed to him as a model that works for me for leadership of a federal agency.  And because I’ll do it again in the future, I’ll use his line from the Best Practices Exchange conference in 2010: “If you’ve heard this before, tough! I like it.”

Ferriero stands out for me in part because much of what I’ve seen in DC has been stultifying. Very few people whose walk matches the talk. Letdowns are common here, which means you develop resistance to buying into new initiatives. Hear enough hype, see enough people playing games and avoiding facing the facts, and you just start to go, “meh.” It isn’t entirely the fault of the individuals I’ve observed. The culture is a huge drag on the ability to discuss things publicly. Candor is rare, posturing is not.  I addressed that this past spring, when I looked at prepared statements for a hearing on presidential libraries.

Much of that is about trust zones. When you hold back, skirt tough issues, and embroider things instead to make them look prettier, you’re really saying you don’t trust listeners in official Washington. Add to that the tendency in Fedland to sell every new initiative as if it’s the greatest thing since sliced bread, and words just start to lose their meaning.

Not surprisingly, the area in which NARA drags the most baggage is on the weak side of the house, presidential libraries. That’s where many of the highest profile news stories have emanated and where the agency really has struggled with its responses in the past. For a NARA public affairs spokeswoman to claim in 1991 that archivists were transcribing the Nixon tapes when there actually was a written record of earlier officials saying that would not be done as it would be improper points to some huge problems. Not surprising, perhaps, that some of what was filed as interrogatory responses in Kutler v. Wilson in 1992 was equally easy for later witnesses to expose, although at some cost to themselves in some instances.

The lack of attention to basics, to seeing if what you were going to put out as being true actually was supported by written records, is a curious but very telling failing for that side of the archival institution. But if some of the Old NARA vibe is jaw dropping in a negative way, there also are models I admire. Consider J. William Leonard, who added value to his employing institution by the way he handled the “reclassification” flap in 2006. NARA definitely has a weak side and a strong side, which is why the Strategy and Communications Office is going to face some real challenges.

I asked in February,”why not trust us, we the people? After all, trust is the basis of what AOTUS David Ferriero is trying to do with his social media outreach. Tellingly, of the key mission units at NARA, Presidential Libraries is the only one without a social media, blogging, dialogue presence.”  I added, “perhaps one day it will establish one.”  I don’t see that day coming any day soon, however.  There simply are too many minefields for that side of the house. 

Yes, I’m thinking of the presumably very negative reaction of the presidential library foundations, if NARA tried to open up dialogue on a dot gov site about the operations of the libraries.    In the White House, regardless of party, presidential aides focus on controlling the narrative.  Open dialogue can seem scary in the post-presidency because there’s no one around to guide presidential associates towards embracing or at least undersanding the value of a learning culture.  

The foundations usually weigh in behind the scenes but there have been a few occasions when the curtain was pulled back.  I’m actually not thinking of Bob Bostock’s 2009 2010 essay at the Nixon Foundation’s site asking if there wasn’t an Alger Hiss library that NARA official Tim Naftli could head.  I’m thinking instead of the attacks on the Acting Archivist of the United States by a conservative newspaper, The Washington Times.  (Having once been a Republican, I used to read that newspaper until those attacks led me to lose confidence in its tactical thinking and presentation of data.)   Rather than watch the National Archives go through a repeat of 1994, when the Foundations tried to tip the scales on some personnel issues, my advice is, “The environment is too dangerous, some of the stakeholders too fragile, just let the gap in a blog presence illustrate that.”

Want an illustration of why blogging would be more challenging for NARA’s newly established Legislative Archives, Presidential Libraries, and Museum office than for units on the strong side of the house, such as the National Declassification Center?  Read James Worsham’s 2007 article on the Nixon Presidential Library.  Look at the section named (irony alert!) “The Presidential Materials:  A Special Place at NARA.”   My beloved 1980s?  Erased from history.  MyGen?  Gone.  Just as they cut out people in the old Sovetsky Soyuz.  Oh, and that “it’s just a typo” that Worsham mentioned in a brush off email to me in 2oo7 when I wrote to him?  Although Stanley Kutler wrote to NARA at the end of 1991, he didn’t receive a letter stating that “all” (eyeroll) incremental file segments relating to Watergate had been released until January 1992.  As I testified in the lawsuit he filed in March 1992, anyone would have filed a lawsuit, had they received such a response.

Sure, there are Facebook pages for some of the NARA administered presidential libraries. But they really are using new media in an old media way, to push out announcements and to share information about their holdings and events. Harmless for the most part and occasionally useful. Blogging? As NARA’s struggles to tell its story as recently as during Allen Weinstein’s tenure remind me, in Worsham’s piece and the 2006 article by Nancy Smith and NARA’s counsel, blogging about presidential libraries — engaging with knowledgeable observers — would be something else entirely!

“Good intentions (keep trying, Big Dude)”

OK.  Brace yourselves, Nixonara readers.  I’m going to say something critical about the Big Dude, aka AOTUS David S. Ferriero.  Yes, really!  Bet you all are surprised. 

Since he reached out to me on May 12th and we became friends in AOTUS’ professional circle over the last four months, I’ve written a lot about what I like about Ferriero.  Don’t I sound like I’m writing a fan magazine here at times?  Yep, I do.  Well, it’s how I see things! 

David is really impressive.  And he does many things really well, better than most senior officials whom I know or knew personally in the past.  He definitely reads people very well (I saw an example of that yet again on Monday).  And he has a great sense of humor.  I’m talking about the guy who took a moment while running an entire federal agency (!) jokingly to email me tips on removing lipstick stains from laundry after I was clumsy in hugging one of his officials.  (Keep being flippant, Big Dude, remember, I absorbed the blame for the outages so you’re in the clear, LOL.)

What the Big Dude is like really comes through in the Q&A portion of his remarks to the Best Practices Exchange in September 2010.   If you’ve never met him or seen him speak in person in a setting where he can show glimpses of his real self, watch this vid.  Especially the Q&A portion, which starts around  16:40, although his prepared remarks also are great.    I laughed when he said he was starting with some history of NARA and then acknowledged that he has used the same stories in other presentations.  “If you’ve heard this before, tough.  I like it!”  A Washington approach would have been to ignore the “re-use” of portions of scripted remarks frequent public speakers make and to launch into the preso and drone on.  Not David! 

And then there are his unspoken reax during the Q&A.  He’s candid in his words and very expressive  visually.  That’s what you do when you’re comfortable in your own skin, isn’t it?  Too many officials think you can’t be and put on masks, instead.  What David is doing when he walks the other way is telling you he’s not risk averse.  And oh yeah, you get to see the “yes until no” wristband.  I can tell you, from my own experiences, he really rolls that way.  It’s genuine.  (But it still needs to permeate some of the ranks below him.)

As much as there is to applaud about the Big Dude, there are areas in which I would handle some things differently than he.  Some of them relate to use of social  media by the agency he heads, the National Archives and Records Administration (NARA).

First, the good news.  The content of David’s blog increasingly has reflected the real Big Dude.  The person I’ve come to know.  That’s definitely a plus.  I’ve noticed that AOTUS blog is less corporate, less on-task, more varied in its essays, much more authentic and much less like a dutiful public affairs exercise than it was initially.  Srsly, soon after launch some of us who work at NARA or once worked at NARA debated initially on Twitter if he actually wrote all his own posts.  Some of us know too much about how Fedland officials usually work!   

I now only occasionally see a post that doesn’t sound David but you have to take into account how busy he is.   The last one I saw that seemed hurried and a bit off was some time ago, posted on a day he headed out of town.  I had the temerity to point it out and to tell him how I would have written it.  All the ones since then have been really good!  It speaks so well of him that we’ve remained friends despite my being that cheeky, LOL.  The Big Dude really does walk his talk, man. 

Which reminds me.  That’s how I used to write at my other site.  My first use of the term Big Dude for Ferriero came in May 2010 at my then-anonymous and now largely dormant first blog, Archivesmatter(s).  I wrote there a month after AOTUS launched his blog:

“How often do we use membership in tribes to display or define what’s important to us?

David Ferriero does it when he talks about libraries as community builders. Or tries to identify Citizen Archivists. Sure, AOTUS is trying to find the right blog voice. But his intentions are good (keep trying, Big Dude).”

He definitely has kept trying, to good effect.  I’m glad that before David reached out to me, while I still was skeptical of NARA’s public relations efforts due to some of the dubious, even made-up seeming stuff I’d seen the agency crank out in the past in the bad old days (eyeroll, what a legacy), I read Ferriero right.  “But his intentions are good.”  Yep, they were and are.

As far as content, he’s really succeeded in recent times.  But his posts don’t draw many comments.  I think that is due in part to the way Fedland works.  The structure of the site works against that.  It’s hampered by stovepiping.  This is a longstanding problem at NARA.   I’ve seen problems in areas such as records management policy, where focusing solely on technology has undermined program area intent. Severely so in one area to date.  No one evidently stepped back and thought it through.  Or sought the input needed from key players in the agencies to prevent the inadvertent undermining.

Similarly, I don’t get the sense anyone at NARA is looking at David’s blog as an historian would.  I’m one and I see an old school element that undermines Ferriero’s own New NARA vibe.  What do I mean old school?  Treating a communications tool as if it is meant for one-time-read press releases.  That vibe isn’t there in the thoughtful content from Ferriero but derives from the format.  David himself understands the varied ways people handle data.  But his blog’s format doesn’t reflect that!

Look at AOTUS blog.   Some really good content.  But it is buried in a Fedland PR facade.  His thoughts are right there up front, you say.  Think again.   Look at the full web version, not the mobile version.  The front page displays part of the newest post, with additional content for the latest essay behind the fold.  And that’s it.  This signals “this is what we’re pushing this week.”  Want to join a convo he had a week ago or two weeks ago?   You’ll have to dig into the site.

By contrast, the mobile version, which you can switch to by clicking on a link at the bottom of the top page, lets you navigate easily to the prior post to see if any new peeps joined the convo.  Not the full web version!  There’s a metamessage there.  The desktop version signals,  here’s the story of the week and that’s it.  Want more?  Work for it!   To go back even one post, you have to click on the month in the left hand column.

Unlike at most of the archival blogs I read (or the one I write here myself), there is no means to easily go back and check out old posts.  Even as old as the week before.  But that’s what some of us historians need to do sometimes!   As when we ourselves write about seminal posts that define the New NARA, such as “Open to Change.”  I have to Google to find some of what I link to here at Nixonara.

For an agency head’s blog–and one that captures the usually authentic voice of a transformational leader, at that–AOTUS blog’s navigation is WAY too stodgy.  The left hand column only lists a year’s worth of monthly posts.  For some reason, the record keeping agency uses dynamic rather than static content for its “archives” listing.  Months fall off the page entirely as the year advances.  We’re in September 2011 so the listing just waved buh-bye to what David wrote last Septemer.  

For a blog that launched in April 2010, to find posts from the period before October 2010, you have to Google or remember or guess at the tags that applied by clicking categories!  Forget trying to study the Big Dude’s use of social media chronologically, to see the themes he emphasized at the outset of his time as a blogging agency head and how topics of interest to him evolved.   

There’s no way to read at the blog what he posted in the summer of 2010 and compare it with what he was discussing this past summer.   Yet it’s useful to do that with content which is much more than press releases.  And will be increasingly useful as his term continues and others, not just I, write about what is important to NARA’s chief.  If you don’t know him as a person, as I do, it’s a means of authenticating that he really believes in continuous learning.

There’s a larger metamessage problem that affects all of NARA’s external facing blogs.  (The agency has internal blogs, too, which are staff only access.)  I subscribe both to the RSS feeds and the email subscriptions deliberately so. I’m interested in how the agency communicates and that enables me to see how readers get alerts of new content. For the past two months, the email subscriptions haven’t been working.  

NARA knows about the problem (I’ve mentioned it to three different people) but never has acknowledged that at any of its blogs, by putting up a header or a one-time advisory.  The metamessage?  If you’re cool, you’re relying on the RSS feeds.  If you’re relying on email, you’re old fashioned, we don’t really care whether you see our stuff or not.  That is so not David Ferriero.  He’s really interested in people of all kinds, not just the ones comfortable with bright shiny tools!  And he’s definitely a good listener and a deep thinker.

Bottom line:  David’s own messages, many of which are very thoughtful, and the larger metamessages aren’t aligned as well as they could be.

Good intentions.  Some work to be done still.  Keep trying, Big Dude!  And yeah, I know, I’m absoluely confident, I can get away with this and David and I still will be friends.  I’m scarred by my past, the way I’ve been attacked and let down, and sometimes get angsty about Fedland issues.  But doing this?  Telling Ferriero in public some things aren’t working?  No angst.  Not a bit.

The walking wounded

Different values and often competing objectives make it difficult for the National Archives and Records Administration (NARA) to craft a uniform face to present to a very diverse group of stakeholders.   Some of the people with which it deals seek learning, others validation or even absolution.  Ignorance and indifference are in the mix among some stakeholders, as well.    And then there is the element which is one of many undiscussables in official Washington.  Political life has a strong Mean Girl and Bully Boy schoolyard vibe.  This results in the creation of a lot of walking wounded among presidential family members and associates.   Unlike the rest of us, they’re pushed and shoved and jostled and sometimes spat at in a free-for-all.   This can color how they view the world and affect the tools they pick up to fight battles.

It’s easy to overlook the price the families of politicians pay when by contrast, the rest of us largely work in a grown up, regulated world with codified standards of conduct, professional principles, and human resources experts and lawyers who serve as ethics counselors.   We’re not subject to stupid taunts and cartoonish stereotyping, thoughtless exaggerations, and, yes, cruel or cowardly attacks.  Unlike Richard Nixon, we don’t hear demonstrators opposed to the Vietnam War shouting “F—- Tricia!  F—-Julie!” at our family members. 

That some of NARA’s stakeholders stereotype each other and have trouble understanding each other is a factor in trying to craft agency policies and strategies.  Nixon’s former chief of staff, John H. Taylor, and I discussed such stereotypes this past spring when I posted an apology to him (“Dueling letters, misperceptions, 1996”). John implied that he and I both once had looked at each other through a stereotyping filter.  I tend to agree that we did just that!  John observed that he tried hard to establish professional standards at the private Nixon library that operated from 1990 to 2007.

“David Greenberg was still writing in 2007 of his fear that we would throw up roadblocks to scholars. Why? Not because he was mean and nasty, but because it was assumed that Nixon aides would all act a certain way, as we had always assumed about archivists and scholars. And so the wheel goes around!”

My post apologizing to John went up on March 25, six days before NARA opened the Watergate exhibit at the Nixon Presidential Library curated by federal director Tim Naftali. I took the first step, apologizing to Taylor in public. He followed suit at his own blog.  Time does help heal some wounds for some of us.  John and I both gave each other the gift of listening and seeking to understand each other.  Unfortunately, it is a rare gift and hard to give or accept in the political world.

When I learned during the George W. Bush administration that NARA would be establishing a federal Nixon Presidential Library in California, I was worried.  As a former Nixon tapes archivist at NARA, I had been a participant and a target in the “Nixon wars.”  I expressed some of my concerns in an article for the History News Service in 2004.  The title on my draft was something like “Nixon’s Foundation Haunted by Past Actions.”  My point was that the Foundation trailed some pretty hefty baggage.  Unfortunately, in publishing my essay, the editors of the site, which is run by academics, applied their own title to it: “Will There Be a Last Nixon Cover-up?” 

I just Googled the terms Nixon “Will Alexander” Nagourney Naftali to see if the New York Times story about the Nixon Presidential Library last week resulted in discussion or even links at any archivists’ or historians’ blogs.  No such hits.    Could it be that the story attracted so little notice for the same reason the HNS editors used an over the top title for my article–because people expect Nixon’s advocates to act a certain way?  Is inflammatory language used against federal employees at the National Archives shrugged off by some archivists and historians as not newsworthy (“It’s Nixonites, what do you expect?”)  

I was a participant in and even a designated target (externally and internally) in the Nixon wars.  Remember, I’ve heard a credible report that a senior official on AOTUS Don Wilson’s team told the Nixon side that the members of my archival cohort were rogue archivists.   Very disappointing and certainly undeserved but a lesson in how “Washington” operates.   

I was part of GenOne, the first generation of federal archivists to identify the full scope of Nixonian “abuses of governmental power,” as defined in the statutory and regulatory language.  Because of my work in public service at NARA, I was beaten up, took fire on behalf of my bosses at the Nixon Presidential Materials Project, and knifed in the back.  But around the time that NARA moved to open a federal library in Yorba Linda in 2007, I considered reaching out to Taylor, then director of the Nixon Foundation, and to Nixon’s daughters.  

I wanted to explain to them the federal archival ethos and to prevent future attacks on NARA’s employees of the type we had endured.  “Ever the idealist,” as one of my bosses once said of me, I fleetingly wondered around 2006 or 2007 if I could be a bridge builder between the National Archives and Nixon’s family.  I actually looked on the Internet for how I could contact Julie and David Eisenhower and Tricia and Edward Cox.  

I wasn’t afraid of Nixon’s daughters.  I had established rapport with H. R. Haldeman when he came to NARA in 1987.  And I had met Julie and Tricia at the Youth Inaugural Ball in 1969.  And I had copied Julie on a letter of support I had sent Nixon on May 23, 1974.  (A copy most likely is in the library at Yorba Linda.  If you would like me to send you a PDF copy, shoot me an email at the address listed on my About page here.  I don’t have time to scan it tonight and to redact the address.)  I wrote to Nixon in 1974, “I admire your strength and courage during this difficult period–my prayers are with you and your family.  I also admire your most courageous daughter, Julie Eisenhower, for standing up for you the way she does.”  Like Julie, I would stand up in public time and again and speak up for those I supported.  People such as Tim Naftali.

In the end, I didn’t write them.  And I tend to think now it wouldn’t have worked, anyway, that I might have placed myself at risk, as a current civil servant, for no payoff.  But I toyed with the idea for several months.  I knew if surrogates used “Nixonian” tactics–savvy insiders know the practice in the political world is to use surrogates to do the fighting–the Nixon side would come off badly in the eyes of some of the former President’s critics.  I wanted to help his family avoid falling into traps that would lead people to say, “I told you so.  Nixonites, what do you expect!” 

But John Taylor, him I did reach, as he reached me.  My breakthrough with Taylor ended up occurring publicly at the Nixon Foundation’s blog in 2008.  I was afraid of him (he had used harsh language about my cohort in his “Nixon man” role in the past).  But at the same time, I was not afraid.  Because I had a very, very strong sense of who I was.  And I have always had great serenity regarding the way I’ve handled my duties as a public servant.  So I posted a comment in the summer of 2008 under an essay he had put up at the Nixon Foundation’s blog.  John remembers the moment:

“I remember very clearly what I thought when you posted. You were coming on a Nixon site making a substantive comment, evincing no rancor or hard feelings about our prior published exchanges. If you’ve seen ‘Hunt For Red October,’ what you did was like when Scott Glenn orders ‘all back full,’ knowing the Russian will hear him and possibly blow him out of the water — but he suspects not. I thought, ‘How gracious of her; it’s a peace offering; and if I want this blog to mean anything, it’s exactly what we need.’ I doubt whether I’d have had the courage to act as you did, but it doesn’t matter; I didn’t need to.”

I’ve often said that the presidency is very lonely.  This applies to Democrats and Republicans alike.  A president has no peers.  And he is surrounded by at-will employees.   To the extent he allows pushback and in-private challenging of what he does, it’s up to him to create an environment where this is permitted by a trusted few.   The structure and the conventions work against this.  In public, spokesmen rush out to explain away his actions and to defend them.  Lawyers and political aides look for ways to protect his interests.  So different from the rest of us, who walk utterly alone into our yearly annual review meetings!  And, if we’re lucky have friends or loved ones to whom we can mutter, “wow, did I screw up.”

Who is there to say to a President, as our friends say to us, “Dude, you really messed that one up.  Man, you blew it!”  And whom he would trust enough to say, “Yeah, totally” and explain why and what he has learned.  Not many!  He both is in a cocoon and exposed to vile and sometimes undeserved attacks by political opponents.  (This feels worse now than in the past in the age of 24/7 cable and talk radio and blogs which feed emotionally needy voters seeking affirmation and validation for their choices at the ballot box.)

All too often, presidents are wounded, then handed crutches by well-meaning supporters and aides, with no one available to help them recover fully and walk again without a limp.    This makes it difficult for them to pivot and to accept scrutiny by historians, journalists and other researchers once their records are moved from the White House to the National Archives.   The extent to which they stumble in their relations with NARA depends on how they adjust to walking with a limp. 

If the principals struggle to integrate the hyperbole of campaign slogans with the reality of what they do in Washington, what about pundits? Don’t we see daily in newspapers and blogs how people who have convinced themselves that they have a strong moral compass actually struggle to confront issues honestly? Too often, they, also, find excuses to explain away actions by those whom they support and scramble to pick up mud to fling at those they don’t.  Rarely do they offer a guiding light. 

Shankar Vedantam used to write a column on The Department of Human Behavior for the Washington Post.  He once discussed actor-observer bias and how people view actions as situational or dispositional. He wrote

“Where a Republican might say that another Republican who failed had a hard job to do, Democrats would be likely to conclude the person was incompetent — we choose situational explanations to justify the errors of our allies, and we choose dispositional explanations to judge the errors of our opponents.

Our psychological perceptions get flipped when our allies and opponents do the right thing. Republicans are likely to see the success of other Republicans as dispositional — reflecting the innate nature of Republicans. But Democrats are likely to see the success of a Republican as situational — thus depriving their opponents of credit.”

No wonder I’ve never gotten much traction on the archivists listserv, in the records managers’ forum, or among most historians.  Moving out of shelters and comfort zones is hard!  Presidents, their families, and their associates have many well-meaning enablers who make it hard for them to endure the scrutiny that is part of public service.  And to distinguish between the cherry picking and agenda driven scrutiny of the politically driven and the learning culture and objectivity of the best historians and political scientists.

In “What if the secret to success is failure,” Paul Tough looked in last week’s New York Times magazine at a quality described as grit as an indicator of which students persevere and which fall by the wayside when faced with challenges.

“Our kids don’t put up with a lot of suffering. They don’t have a threshold for it. They’re protected against it quite a bit. And when they do get uncomfortable, we hear from their parents. We try to talk to parents about having to sort of make it O.K. for there to be challenge, because that’s where learning happens.”

Cohen said that in the middle school, “if a kid is a C student, and their parents think that they’re all-A’s, we do get a lot of pushback: ‘What are you talking about? This is a great paper!’ We have parents calling in and saying, for their kids, ‘Can’t you just give them two more days on this paper?’ Overindulging kids, with the intention of giving them everything and being loving, but at the expense of their character — that’s huge in our population. I think that’s one of the biggest problems we have at Riverdale.”

That’s what people often do to the political leaders they support, close up or from afar.  So much in the mix! And tough issues, too. Issues that involve sheltered people who at the same time are battered people. People hunkered down in shelters, for whom, unlike for people such as I, there is no easy rescue.

So let’s get social!

Using social media.  It’s how we in many different professions learn, share, network, and get to know each other at times.  Me?  I’m a federal historian who once worked as an archivist at the National Archives and Records Administration (NARA).  A longtime observer of and participant in Fedland, where I’ve worked for 38 years.  I’m a creator and user of permanently valuable government records.  And as someone who started reading history and biography at a very early age, I’m definitely a people watcher!

I was reluctant to start a blog because of the issues in which I’m interested.  Access to and the archival and curatorial handling of Richard Nixon’s presidential records.   Not only had I been involved in what are called the “Nixon wars,” it had felt at times as if I had been among the designated archival targets!   Whoa.  Stuff like that stays with you.  I didn’t feel like volunteering for more beatings or to take additional bullets or a knife in the back!  Because that is the way issues are handled all too often in “Washington.” 

I hesitated also because my outreach at the Nixon Foundation’s blog during 2009 and 2010 had been discouraging, after a promising start in 2008.  Intended or not, the vibe at The New Nixon after January 2009 felt like silent disdain of or even contempt for me.  In what probably is an unfair but understandable reaction, given my past, I even wondered, “yikes, who’s going to come after me for not being in lockstep!” 

It was a missed opportunity, in my view.  Too late now, I stopped commenting at the blog soon after Bob Bostock called for Tim Naftali to head an Alger Hiss library in February 2010.  Man, that approach to advocacy is so not me!   And I had hung in there long beyond the point where I was seeing any payoff.

I definitely am not a power player.  But I have given a great deal of thought to issues Nixonian.  To no avail, it seemed.  I may have once drunk sangria at El Adobe in San Juan Capistrano with Ken Khachigian.  (The photo at left shows me in 1978 on my TDY to SoCal as a Fed archivist.)  And lunched in Alexandria, Virginia with Frank Gannon.  But I apparently didn’t make any breakthroughs with the bloggers at the Foundation site, with one notable exception.  I was honored to become friends with former Nixon chief of staff John H. Taylor! 

So there was plenty to point to potential trouble for me if I started blogging.  What helped me change my mind and shed my risk aversion?  I was inspired by what I saw in social media.  Young archivists who bravely engaged with the world at their blogs, on Twitter, and on Facebook.  

People such as @derangedescribe.

The webcomic Derangement and Description shows her great skills, abilities and character.  She’s got heart!  A post that had a great influence on me and pushed me towards blogging was one she wrote after the Society of American Archivists’ annual conference last year, “Post SAA Howl.”   Thoughtful, heartfelt, and brave!  Another one I liked was “It Gets Better (in the Archives).”  That one really touched me.   No individual can be understood out of context.  Indeed!  If she could be brave, so could I.

I’ll never be as funny or clever as @derangedescribe or the other webcomic artist I enjoy, @dejah_thoris.  For all the words that come pouring out here at my blog, I’ll never produce as witty a take on the archival profession as @derangedescribe and @amycsc did at “Why You Shouldn’t Become an Archivist.”  Or capture research challenges the way Dejah did in “Authority Control.”  Or match up a photo in my archival collection with a haiku to riff on passing strangers’ “missed connections” messages and win a contest, as @derangedescribe did this year at SAA!

But I learned enough from observing @derangedescribe, @meau, @newmsi, @archivesnext, @terryx666, among those younger than me (um, most people using soc media are!), to decide at the end of 2010 to plunge into blogging   Among my contemporaries, former Nixon Foundation director John H. Taylor’s Episconixonian inspired me, as well.   (Father John posts less frequently now than he once did but his observations this week on September 11, “Pauline Faultline,” definitely made me think!)

So what makes for effective use of social media?  That depends on the audience to some extent.  For me, the biggest element is the confidence to dare to really be yourself. The use of bluster and bravado and hard sells, instead of modeling quiet confidence, is what hurts many political blogs.  It keeps their range narrow and constrained.   And it boxes in partisan bloggers.  That’s partly due to rewarded behavior.  They often are trapped in a cartoonish world because they seem to write what they believe their base audience demands.  This severely limits the effectiveness of their advocacy. 

What then makes for effective use of soc media for someone such as I, an independent thinker with a scholarly bent?  My friend the Big Dude, aka AOTUS David S. Ferriero, has pointed to some of the elements in posts at his own blog.  David is pictured this past July with members of the Young Founders Society of the Foundation for the National Archives.  It’s great that the Foundation, which does wonderful work in partnership with NARA, has a subgroup for young professionals. 

I pulled the image off of the YFS Facebook page, where the album states it was taken at the National Archives.  No, it’s actually taken at a restaurant near NARA.   But the misapplied label gave me a chance to jokingly tell the Big Dude he really has transformed the federal agency, wow, it now seems to have a cool bar in it (in my day, it just had a tiny little snack bar)! 

We weren’t allowed to eat at our desks while I worked in what now is Archives 1.  I have to confess, I didn’t want to spend my lunch break just on eating so I multitasked.  I sometimes walked down the stairwell from 15W2 to the ground floor, eating my brown bagged peanut butter sandwich (no refrigerators!) and apple on my way down the stairs to go out and spend my lunch break shopping for books or clothes or accessories on F Street!  The Big Dude, who told me yesterday evening that the event at NARA with Chef Jose Andres and Diana Kennedy was wonderful, will laugh at that, I am sure.  While I was running down staircases at the National Archives and gobbling down my lunch in 1980, Ferriero was editing a cookbook as a MIT humanities librarian.  (He also edited a second one in 1990.) No peanut butter sandwiches in them!

So what has David said about blogging?  In “Leading an Open Archives,” AOTUS quoted from Charlene Li who said:

“As your customers and employees become more adept at using social and other emerging technologies, they will push you to be more open, urging you to let go in ways in which you may not be comfortable. Your natural inclination may be to fight this trend, to see it as a fad that you hope will fade and simply go away. It won’t. Not only is this trend inevitable, but it also is going to force you and your organization to be more open than you are today.”

What is forced upon some comes more naturally to others.  The Big Dude wrote:

“I encourage each of you to think about this new vision of leadership. Charlene Li describes what’s needed:

‘Leadership requires a new approach, a new mind-set, and new skills. It isn’t enough to be a good communicator. You must be comfortable with sharing personal perspectives and feelings to develop closer relationships. Negative online comments can’t be avoided or ignored. Instead, you must come to embrace each openness-enabled encounter as an opportunity to learn. And it is not sufficient to just be humble. You need to seek out opportunities to be humbled each and every day – to be touched as much by the people who complain as by those who say ‘Thank you.’”

Some of us humble ourselves!  For an Introvert, I sure have put a lot of myself out there.  But wait, I do it mostly in writing so I do conform to my MBTI, ha.  When I made my fleeting appearance at MARAC this past spring, I only spoke to two people–the super cool @adravan and a quick “hi” to David McMillen.  Wish I could have seen @derangedescribe or @archivesnext and introduced myself but wasn’t lucky enough to spot them.   I may be 60 but mingling doesn’t come easily to me!  My point is that while I’ve been outspoken at my blog and on listservs, I’ve made mistakes.  I’m sure I’ve given people ammunition to use against me, if they are so inclined.  My reaction?  All together now:  “so what?”

I’ve cringed sometimes at what I’ve done but I’ve also laughed at myself.  I can do that because I reject the worst of what I call “Washington” values.  I don’t threaten to sue people in order to force outcomes, on the job or elsewhere.  I don’t use attack dog tactics.   I don’t use intimidation and I definitely don’t bully.  But I do stand firm, unflinchingly so, when I have to.   And I say, “No matter the reaction, I’ll be ok.”  Because that’s why my parents came to the United States as refugees from totalitarianism. (Wearing one of my Dad’s ties today!  He wore it while working at the Voice of America back in the 1960s.)

So a big thank you to all who’ve inspired me, taught me how to handle risk, and helped me learn how to get social.   Next up?  Fedland soc media, what works, what doesn’t.