Monthly Archives: June 2015

Grace, love, wisdom, opportunity

On Sunday I read Sarah Kaufman’s Washington Post essay, “Why Obama’s Singing of ‘Amazing Grace’ is so Powerful.”  She wrote

“. . . . this was an exceptional moment, when a president spoke at length about something so tender, so ephemeral and so difficult to describe that we don’t ever talk much about it. Obama chose this occasion for a surprisingly profound exploration of what grace means….

We all come to the word ‘grace’ with different perceptions. But whether we think of divine love, or easy, elegant movement, or gentle and welcoming behavior, at the root of these ideas is a sense of joyous giving — a giving of oneself to something greater. In his eulogy, Obama directed us to the graceful generosity that characterized Pinckney’s life.”

She quoted the same passage by Obama that I had about North Carolina State Senator, the Honorable Rev. Clementa Pinckney.

“’He was full of empathy and fellow feeling, able to walk in somebody else’s shoes and see through their eyes,’ Obama said. That’s a perfect description of grace.   As spiritual leaders, philosophers and humanitarians through time have shown us, being able to feel what others feel, see things from their perspective, is at the essence of grace. You forget yourself and reach out to others.”

Kaufman noted the power of the eulogy’s conclusion.

“Resolve, in fact, is what Obama so expertly tapped into, in the most powerful part of his eulogy. I don’t mean his singing, which was quite lovely, or his voicing of a hope that we may all be worthy of God’s grace. The capstone was the way he expressed his final wish: a wish for God’s grace on the United States of America–pausing to place emphasis on ‘united.’”

At the start of her essay, Kaufman mentioned John F. Kennedy.   As I read her essay, I thought about how my political awareness started when Kennedy ran for President against Richard Nixon in 1960.  My Republican parents voted for Nixon.  They came to like and support Kennedy as President, although they agreed with some of his policies and not with others.  Party differences never felt stark or divisive in our home when I was young.

I started out a Republican but soon became an Independent, voting for Democrats or Republicans in local, state, and Federal elections.  Growing up, I rarely heard heated or toxic political rhetoric within my small family, which consisted of Mom, Dad, my twin sister Eva, and I.  And little or no expression of political victimology.

My parents, sister and I grieved when JFK was assassinated in 1963.   I still visit his grave, as last year when his call to public service drew me to Arlington Cemetery.    Nearby is the grave of Robert F. Kennedy, marked by a simple white cross. Up the hill is Arlington House, the Custis-Lee Mansion.

John F. Kennedy's gravesite Arlington Cemetery 012013, copy Robert F. Kennedy's grave Arlington Cemetery 012013 cr

The photos of the graves of the Kennedy brothers late in the afternoon in winter are from a long, three-hour walk I took on a federal holiday.  Inauguration Day, January 20, 2013.

Inscribed on the wall facing Robert Kennedy’s grave are some of his words on April 4, 1968, when he spoke about the assassination of Dr. Martin Luther King, Jr.:

“Aeschylus wrote: In our sleep, pain which cannot forget falls drop by drop upon the heart, until, in our own despair, against our will, comes wisdom through the awful grace of God. What we need in the United States is not division; what we need in the United States is not hatred; what we need in the United States is not violence and lawlessness, but is love and wisdom.”

I sometimes post links to the Archives & Archivists Listserv about public programs at the National Archives and Records Administration (NARA).  The programs enhance understanding of the history of the United States.  And humanize citizens and officials in the Congress and the White House.

When I came to NARA on December 3, 2013, I wore a suit jacket  that my Mother had sewn for me around 1963 when Kennedy was President.  In introducing the program about Pablo Casals’s 1961 performance at the White House, AOTUS David S. Ferriero in 2013 quoted John F. Kennedy:  “I look forward to an America which will not be afraid of grace and beauty.”  Sarah Kaufman used the same quote this weekend.

I am grateful we’ve seen advances in rights and legal protections since 1961.  I wrote in my essay last weekend about sacrifice, courage, and the civil rights movement of the 1960s.   Yet we often shut out diverse voices.    We need to listen to each others’ stories, in our personal and professional lives (“I go home to a very different place than you”).

In a thoughtful essay about Charleston, Kathleen Parker, a Republican columnist, wrote on Sunday in the Washington Post about Susan Glisson and Charles Tucker.  They have developed a “Welcome Table” concept for talking about race.

“Tucker, who is African American and grew up on a cotton plantation in the Mississippi Delta, releases a rolling, baritone laugh from deep within his 6-foot-3 frame at my own nervous story. He has had plenty of personal encounters with racism yet seems to have a considerable well of compassion for the most foolish among us. This is in part because he has listened to other people’s stories and really heard them. Something about the telling of stories draws out our more human selves. Empathy displaces cynicism and guardedness.

Glisson, a font of knowledge and wisdom, paraphrases Henry Wadsworth Longfellow, saying, ‘My enemy is someone whose stories I don’t know.’”

After the Supreme Court affirmed the Constitutional right to marriage for same sex couples, I re-read some of the discussions about Proposition 8 and the Society of American Archivists (SAA) that roiled archivists’ professional forums in February 2009.

At Archivesnext, Kate Theimer offered a thoughtful letter to the SAA Council on an agenda item proposed by the Diversity Committee and the Lesbian and Gay Archives Roundtable.   She referred to debates on the Archives & Archivists Listserv and at blogs such as Russell D. James’s Records Junkie.

“The public discussion generated by this request calls for a larger response. This discussion has revealed deep differences of opinion that need to be respected and examined.  To what extent should SAA take positions on issues that appear (to some) to have no direct bearing on our professional activities? . . . .How does SAA define its commitment to diversity? Where does it draw the line?”

She thanked those who had joined the Facebook group she had started (“I Support Equal Civil Rights for My Gay & Lesbian Archivist Colleagues”).   And concluded,

“If Council chooses to forgo further discussion and agree to follow the Diversity Committee and LAGAR’s suggestion that SAA  ‘simply [adopt] a policy of seizing opportunities to show support when they appear,’ I would personally be very pleased, and I think that would also be true of the majority of the membership. Taking this kind of stand would be, in my opinion, the right thing to do.”

She addressed an issue raised in 2009 at Records Junkie and elsewhere:

“There has been talk of a mass exodus of ‘conservative’ members from SAA in response to any formal support for the Diversity Committee/LAGAR agenda item. I doubt that would happen. But I do think that to show support, in any way, for the Diversity Committee/LAGAR request would cause concerns for members who raise legitimate questions over how active SAA should be in supporting or advocating for what they perceive to be ‘non-professional’ issues.”

Kate urged blog readers to consider and leave comments under a beautiful post, “I❤ Equality,” at Terry Baxter’s Beaver Archivist blog.  I personally supported marriage equality already.  I didn’t blog yet so I left a comment at Terry’s blog.   I summarized from my perspective some of the conflicts I had seen on the Listserv and records professionals’ blogs.

Terry Baxter and Maarja Krusten, SAA, Washington, 081415I mentioned how John H. Taylor explained eloquently in November 2008 why he voted against Proposition 8 (“Prop. 8, Gay Marriage, and God’s Blessing”).   Finally, I allowed a small expression of self, mentioning the “balm of love and the supportive kindness of friends and loved ones.”

Kate, John, Terry (pictured with me at the SAA conference in 2014) made me feel comfortable in 2009 as I moved to understand, then embrace Social Media platforms.  But the primary place my voice was heard was the A&A Listserv.

Soon after the Prop 8 debate, two subscribers, Peter and Russell, raised questions on A&A in June 2009 about hostility against and intimidation of people like themselves.  Peter observed

“Whether you believe it or not, there are a number of archivists who are politically conservative in their beliefs. They hold back on posting their opinions for fear of retribution from their colleagues.”

Russell mentioned the SAA Prop 8 debate in a comment in which he wrote in part:

“. . . .we live in a society where information professionals are oftentimes left-leaning persons. This is evident time and again by the Twitter, Facebook, and A&A positions taken by individual archivists and librarians. If you go to Facebook, for instance, many archivists’s names can be found in those groups devoted to President Obama or to defeating California’s Proposition 8 or for gay marriage or for pro-choice positions. Few archivists can be found supporting the opposite of these. There is nothing at all wrong with this, but those who do not share that viewpoint naturally feel slighted at times.

A case in point is the recent debate here on the A&A list about whether the SAA Council should support or condemn California’s Proposition 8. I myself was arguing that I believe no professional association that is not political in nature (like SAA, ALA, AMA, ABA, etc.) should make political statements for or against a policy or law when that policy or law does not affect the professional lives of its members. No one ever pointed out to me a single instnace where an archivist’s job was in danger because they could not enter into a same-sex marriage.”

Russell noted some conservative information professionals’ support for the Patriot Act and cuts to the NHPRC:

“Other issues that come to mind that some conservatives may take another side on are the PAHR legislation or the PATRIOT Act.  Many conservative archivists support the provisions of the PATRIOT Act decried by those on the left, including the ruling bodies and individual members of SAA and ALA.  I’ve often wondered how come my conservative archivist colleagues who express in private emails how they supported the Bush budget cuts to the NHPRC didn’t do so on this list.  Perhaps it is because they fear the backlash.”

Peter followed up with a comment:

“If the A&A listserv were an employer it could be defined by some as hostile work environment, some would even say that SAA (and its affiliated groups) could be considered a hostile work environment.

….in my career i’ve taken enough training in EEO regulations to recognize the above. One need only review the listserv archives for the past 8 years to see this.”

I saw things differently.  But their words reminded me, as in the debate over the Listserv in 2014, that archivists, librarians, records managers can see issues very differently.  Diversity, divergent views.  Part of curation.

My messages to A&A during the period that Peter mentioned in June 2009 (the “past 8 years” of the Bush presidency) were about presidential libraries, federal record keeping in the electronic age, support for Open Government, NARA, managing people and workplace issues.

I still post at A&A but I’ve moved beyond some issues about which I once wrote.   As I’ve gotten to know in person more officials of all ranks at NARA since 2011, from David Ferriero to early career archivists to veteran employees, I’ve gained great trust in what the agency is doing.  I mostly focus on the future, now.

A deeply humanistic intellectual, my late sister Eva would have liked what Terry Baxter wrote in 2009:

“I believe that our society is more than just EAD, MPLP, FOIA, MARC, DACS, or DOD 5015.2. The word society has roots in words related to companionship, comradery, and fellowship. It points towards an organization concerned with community. What we archivists do is important. But it is only important in the context of its relationship to people — our colleagues, our users, society at large.”

I miss my walks with Eva to visit the Kennedy graves.   But I see my late sister in the beauty of “joy and reflections of clouds and kites and sun-warmed grass and loved ones.”    Eva left behind few words in public forums.  But at work, within NARA, she left behind a legacy of love, caring, support for mission and colleagues.

We’re surrounded by examples of grace in those who make others’ lives better.  And opportunities, as well.

As human beings

Yesterday afternoon, President Barack Obama delivered a eulogy for the Honorable Reverend Clementa Pinckney, murdered June 17 along with eight members of a bible study group.   The President told listeners in the Emanuel AME Church that

“Reverend Pinckney embodied a politics that was neither mean, nor small.  He conducted himself quietly, and kindly, and diligently.  He encouraged progress not by pushing his ideas alone, but by seeking out your ideas, partnering with you to make things happen.  He was full of empathy and fellow feeling, able to walk in somebody else’s shoes and see through their eyes.  No wonder one of his senate colleagues remembered Senator Pinckney as ‘the most gentle of the 46 of us — the best of the 46 of us.’”

Obama noted of those killed in Charleston,“They did not receive the things promised; they only saw them and welcomed them from a distance.”  He said,

“We are here today to remember a man of God who lived by faith.  A man who believed in things not seen.  A man who believed there were better days ahead, off in the distance.  A man of service who persevered, knowing full well he would not receive all those things he was promised, because he believed his efforts would deliver a better life for those who followed.”

As I sat at the desk where I work as a historian with records duties in Washington, I heard the President say,

“We haven’t always had a deep appreciation of each other’s history.  What is true in the South is true for America.  Clem understood that justice grows out of recognition of ourselves in each other.  That my liberty depends on you being free, too.  That history can’t be a sword to justify injustice, or a shield against progress, but must be a manual for how to avoid repeating the mistakes of the past — how to break the cycle.  A roadway toward a better world.  He knew that the path of grace involves an open mind — but, more importantly, an open heart.

And I tweeted, “An open heart.  Yes.”

1ljb0201 White House website President Obama, Pinckney eulogy

Obama spoke of the reservoir of goodness and of grace:

“People of goodwill will continue to debate the merits of various policies, as our democracy requires — this is a big, raucous place, America is.  And there are good people on both sides of these debates.  Whatever solutions we find will necessarily be incomplete.

But it would be a betrayal of everything Reverend Pinckney stood for, I believe, if we allowed ourselves to slip into a comfortable silence again.  Once the eulogies have been delivered, once the TV cameras move on, to go back to business as usual — that’s what we so often do to avoid uncomfortable truths about the prejudice that still infects our society.  To settle for symbolic gestures without following up with the hard work of more lasting change — that’s how we lose our way again.”

And then the President broke into song, joined by some of those present:  “Amazing Grace.”

As I listened to the President speak, I thought about what John F. Kennedy had said about the Emancipation Proclamation.   The image is from the National Archives and Records Administration (NARA), a Facebook post yesterday by the John F. Kennedy Presidential Library.   And I thought about the Records of Rights exhibit at the National Archives, which documents “the ongoing struggle of Americans to define, attain, and protect their rights.”

JFK remarks on Centennial of the Emancipation Proclamtion, NARA JFK Presidential Library, FB

The Kennedy Presidential Library post is tagged #SCOTUS.  Earlier on Friday morning, a 5 to 4 decision by the members of the Supreme Court of the United States affirmed that marriage is a Constitutional right for same-sex couples.  The New York Times reported

“Outside the Supreme Court, the police allowed hundreds of people waving rainbow flags and holding signs to advance onto the court plaza as those present for the decision streamed down the steps.  ‘Love has won,’ the crowd chanted as courtroom witnesses threw up their arms in victory.”

In the evening, I made my way to the Court as did many others from workplaces in the capital city.   People in business attire, casual wear, and symbolic rainbow colored clothing walked over and paused to take in the scene.  Or stayed as I did to stand at the Court for a while.

Supreme Court, 062615 1 Supreme Court, 062615 3

I was in the gender blending attire I often wear to work in Washington.   My reaction to being a longtime Federal “bureaucrat.”  A man’s shirt and tie and vest (size Small).  Earrings from the National Archives Foundation’s shop.  A baseball cap from the same store.   My way of saying, “Please don’t make assumptions about people.  None of us fit into neat little boxes.  We shouldn’t be classified or categorized.”

Maarja and the crowd outside the Supreme Court Friday evening, 062615 Supreme Court, 062615 2

Last April, during a break at the Archives Fair at the National Archives, my former employer, a library and information science professor introduced herself to me.  I described in “Redirecting, #archives style” how she said she and some of her students sometimes read my blog.  I hadn’t expected her to know who I am.  As I came back into the McGowan Theater at NARA, I told AOTUS David S. Ferriero how surprised I was that she recognized me.  Then I laughingly added, “It must be my uniform!”  (Meaning I’ve classified myself, after all.)

This past February, I tweeted a sigh as I learned that Andrew Sullivan had decided to stop blogging at The Daily Dish.   Over the years, I had followed his blog across several venues, including at The Atlantic.  I agreed with his take on some domestic and foreign policy issues and not on others.  But I liked the way he approached advocacy and writing.

Sullivan’s argument that getting to know people, seeing them as the human beings they were, had an impact on recognition of rights resonated with me.  It matched my own experiences, going back to my undergraduate days in Washington.   He wrote in The New Republic in 1996 that “The process of integration—like today’s process of ‘coming out’—introduced the minority to the majority, and humanized them.”

Sullivan wrote nearly 20 years ago of homosexuals,

“It could happen again. But it is not inevitable; and it won’t happen by itself. And, maybe sooner rather than later, the people who insist upon the centrality of gay marriage to every American’s equality will come to seem less marginal, or troublemaking, or ‘cultural,’ or bent on ghettoizing themselves. They will seem merely like people who have been allowed to see the possibility of a larger human dignity and who cannot wait to achieve it.”

Andrew Sullivan broke his blog silence yesterday evening in a post, “It is Accomplished.”  He reminded readers of what he wrote of the denial of marriage to gay people in 1996,  “It cuts gay people off not merely from civic respect, but from the rituals and history of their own families and friends. It erases them not merely as citizens, but as human beings.”

He looked ahead and back:

“I think of the gay kids in the future who, when they figure out they are different, will never know the deep psychic wound my generation – and every one before mine – lived through: the pain of knowing they could never be fully part of their own family, never be fully a citizen of their own country. I think, more acutely, of the decades and centuries of human shame and darkness and waste and terror that defined gay people’s lives for so long. And I think of all those who supported this movement who never lived to see this day, who died in the ashes from which this phoenix of a movement emerged. This momentous achievement is their victory too – for marriage, as Kennedy argued, endures past death.”

I thought at day’s end about the knowledge in the records that archivists seek to preserve and share.  And the community I see on Twitter.  Archivists such as Bergis Jules, who wrote eloquently last week about archiving #charleston and #charlestonshooting.  And the archivists tweeting yesterday about how to preserve reactions to the Court’s marriage equality decision.  About the love we show in preserving others voices.

And about former NARA Nixon Presidential Library director Tim Naftali, pictured with David Ferriero and me in a National Archives photo taken in 2011.

resized cy from NARA event 062911_Ferriero, Krusten, Naftali --  5891277548_5aed343ccf_o

On July 4, 2013, I attended the Independence Day ceremony at the National Archives and wrote about “The Changing Sky.”   Based on talking to Tim Naftali, I described what he had wanted to say, when he was the main speaker at the July 4th ceremony four years earlier, in 2009.  Adrienne Thomas then was Acting Archivist.  David Ferriero would not become Archivist of the United States until November 2009.

“In 2009, while I cared deeply about its mission, official NARA seemed very remote to me. . . .Friends told me of how Tim talked about how he personally had benefited from expanded civil liberties for LGBT citizens in the United States.

. . . .I later learned that Tim had wanted to include a passage where he said that gay marriage was the civil rights issue of the day and that recognition of it was inevitable.  [According to Tim, Thomas-era] NARA officials refused in 2009 to let him say that.  Tim negotiated with the officials to be able to say that he had benefited from increased civil liberties for LGBT citizens.”

In 2013, when I wrote about events in 2009, the Supreme Court had just struck down the Defense of Marriage Act.  I thought about the theme at my blog in recent years, how change occurs in archival institutions.

“Change is difficult.   It requires insight as well as the ability to look ahead.  I admire David Ferriero’s vision for the Transformation effort at NARA.  That doesn’t mean I always agree with everything his subordinate officials do. . . .

My own experiences tell me that how people act, who they are in their essential character, matters more than public relations output.  I cherish knowing good people of all ranks at NARA now. . . .Knowing people, seeing them as human beings, respecting them and what they can contribute, whether inside the NARA family or outside it, that’s what leads to effective change.

So, too, understanding that not everyone is the same.  And that perspectives vary. . . .The important thing is to keep the doors open, not just in words, but the hard way, in deeds.”

Last year, I wrote about the importance of a diverse and inclusive workplace.   I quoted Ferriero, who has said of the National Archives,

“Managers and supervisors must lead by example and monitor the workplace to ensure that the environment is free from discrimination, hostility, intimidation, reprisal, and harassment. All employees at NARA are responsible for implementing EEO policy in their daily actions, conduct, and decisions. Managers, supervisors and employees alike must treat each other with respect and professionalism.”

And I shared the “It Gets Better” video for which David provided the introductory remarks.   One sign of the change that has been taking place at the National Archives since 2009.

President Obama said of the grace shown by the families of those murdered in Charleston,

“It would be a refutation of the forgiveness expressed by those families if we merely slipped into old habits, whereby those who disagree with us are not merely wrong but bad; where we shout instead of listen; where we barricade ourselves behind preconceived notions or well-practiced cynicism.”

Outside the workplace, our “daily actions, conduct, and decisions” matter, too. Including in our professional forums.   I’ve mentioned electronic footprints.

My focus has been on the online postings and occasional offlist emails about archivists, archives, and records I read in the past, especially when George W. Bush was President.  We need to remember that our written words create a record we can’t ask readers to deaccession.   And that we cannot know the impact they will have on others.

The Rev. John H. Taylor wrote recently in Vaya Con Dios, the newsletter of St. John’s Episcopal Church, about the massacre in Charleston.  He observed generally of political argument:

“In our polarized political and media worlds, these debates take on a wearyingly circular character. If I’m sure that I’m right, that I’m the one taking the morally superior stance, then I won’t necessarily be conscious of having political or tactical motives. When you disagree with my moral stance, I might be tempted to say that you’re the one who’s playing politics.”

As I’ve observed here, such thinking seeps at times into our professional discourse, too.

We need to listen.  And then, as President Obama said in a quote, reach for “that reservoir of goodness, beyond, and of another kind, that we are able to do each other in the ordinary cause of things.”   As human beings, all.

Through the transition

As I’ve been following conversations on Twitter and messages on two Listservs (one for archivists, one for records managers), I’ve been thinking about an essay Ta-Nehisi Coates published in The New York Times in 2012.  He wrote

“Using the wrong tool for the job is a problem that extends beyond the dining room. The set of practices required for a young man to secure his safety on the streets of his troubled neighborhood are not the same as those required to place him on an honor roll, and these are not the same as the set of practices required to write the great American novel. The way to guide him through this transition is not to insult his native language. It is to teach him a new one.”

I then wrote about Coates’s essay in the context of cultural transformation in the workplace (“Not to insult, but to teach”).  I concluded my blog post with the famous Apple “Think Different” video which looks at those who push the human race forward.   My focus was on the National Archives and Records Administration (NARA) and my support for the change efforts of the Big Dude aka AOTUS David S. Ferriero.

In the wake of the tragic murders in Charleston, I touched in my last post on the development of laws and statutory protections of minorities and the abused in the United States.  I looked at the significance of exhibits at NARA, from the Charters of Freedom through the items in the Records of Rights exhibit.  And contrasted my view of Records of Rights with that of Andrew Ferguson, who wrote about the exhibit last year in The Weekly Standard.

I took the photo of the poster at the agency’s Shuttle Bus stop yesterday on one of two very enjoyable visits to NARA.  It wasn’t until I uploaded the photo just now that I realized I’m reflected in it above the letters A and R on the banner.  An unintended reminder of how we bring ourselves to what we see around us.

Records of Rights exhibit poster, NARA Shuttle stop, 7th Street, 062515

Ferguson believes the exhibit “snuffed out” any “glimmer of American idealism.”  I find that the exhibit exemplifies tempered idealism.  But what I and many Americans see as progress, others may see as a threat to national identity.

In the days since the terrorist act that killed nine African Americans in a church bible study meeting, historians and other analysts at sites such as the History News Network have sought to identify contributing elements.  Whom they reach among readers is affected by how they present their analysis.  Rhetorical choices are one element in that.

Maarja at NARA, Main floor staircase, AOTUS paintings 062515Much of my blogging is about civic literacy and the role of archivists (and the records managers we depend on) in sharing knowledge of national history.  Knowledge in records accessioned by the National Archives and made available for research.   I cherish the mission and still find it transcendent.  And I have many friends at NARA, my intellectual home in Washington.  My visits there are joyful!

I was pleased yesterday morning to hear David Ferriero, whom I know, like, and respect, say he takes enormous pride in being Archivist of the United States.  He pointed to ongoing Open Government initiatives and the need for technological solutions in declassification and records management.

I very much support the work of Ferriero and his team on such challenges.   Much of the effort truly is admirable.   David spoke at a meeting of the Public Interest Declassification Board (PIDB) that I attended.  Appointees to the PIDB are “U.S. citizens who are preeminent in the fields of history, national security, foreign policy, intelligence policy, social science, law, or archives.”   Members share expertise and insights on the challenges of transforming national security classification and declassification in public meetings and issued reports.

PIDB meeting, NARA, 105, 062515

As a former NARA employee who worked with records at various points in their life cycle, I understand appraisal, scheduling, disclosure review, and reference very well.  And as a historian, I know what is at stake.  Hearing disclosure review discussed expertly at PIDB meetings always is a breath of fresh air for me in Washington.

I especially enjoyed a briefing at yesterday’s meeting by Dr. Cheryl Martin of the Center for Content Understanding, Applied Research Laboratories.   She observed that in talking to classification experts, she learned that they often “just know” the decision making but sometimes find it challenging to explain just how.  So true!

A personal highlight for me at yesterday’s PIDB meeting was hearing members recognize John Powers.  I especially liked the acknowledgment that the shout out was an opportunity to counter all too frequent vilification of public servants.  John recently left the employ of National Archives’ Information Security Oversight Office for another national security records related job with the Federal government.   He started his NARA career at its Nixon Presidential Materials Project, my former work unit.

I follow an eclectic group of librarians, historians, archivists, and other information professionals on Twitter.  On Wednesday and Thursday, my feed showed a stream of tweets about the 2015 Conference of the Rare Books and Manuscripts Section of the American Library Association.  Kate Theimer, one of the most valuable members of my Twitter community, contributed to my understanding of the issues with insightful annotations and questions as she curated the #rbms15 hashtag as @archivesnext.

Conference tweeting is challenging.  Sometimes a speaker’s words come across as more didactic than they were.  At other times, tweets can be inspiring.  I especially liked what @merrileeIam tweeted yesterday about opportunities for Introverts and ambiverts:  “Final words on social media: fail. have fun. don’t be careful. be inspired. think mission. reduce world suck. unleash your extrovert.”  Another breath of fresh air for me in Washington!

One of the most thoughtful themes on Twitter yesterday was the issue of facing and addressing issues of emotion as they relate to archives and archivists.  Both in dealing with troubling records and with workplace issues and stakeholders.  Including relations with aging donors, some of whom know they are dying.   Archival work, like public service librarianship, can involve a high degree of interpersonal contact.

The human side of such work does not get enough attention in grad school.  So, too, the importance of understanding people and communicating with impact. A reminder to me how far ahead David Ferriero was, when he wrote “Burnout at the Reference Desk” in 1982 as a young Supervisory Librarian at MIT.   Offline conversations with archivists and librarians have shown me that there is a great deal of thirst out there for more such attention to people issues.

I found much of what I saw on Twitter about #rbms15 uplifting.  A few tweets reminded me of the challenges of reaching diverse audiences.  One came in a series on advocacy and professional identity.  Kate retweeted a comment which read “Safire: Whining & bemoaning the loss of the good old days may be fun but doesn’t help libraries demo relevance today.”   Not the first place I’ve seen someone describe change that way.  But is such framing effective in reaching people beyond the choir?

I looked through my feed and saw that Neil Safier had raised the issues of nostalgia and risk taking by librarians.  So I searched Twitter for tweets about the plenary session.  One tweet read, “Neil  Safier: Not enough R&D in libraries during transformational time & libraries too fearful to take risks; rely on deep nostalgia.”

This is an area where it helps to listen to indirect messages.  For example, questions of change both on archivists’ and records managers’ Listservs sometimes draw what superficially seem like nostalgic messages from older subscribers.   To me, some Listserv undertones point to the pride in past accomplishment of individuals towards the end of their careers. And focus on one’s personal legacy more so than simple nostalgia.

As in the workplace, positive framing and linking past, present and future with sensitivity may ease transitions.  Even on issues such as moving beyond Listservs to new platforms that open up conversations to groups that are more diverse.

On the Archives & Archivists Listserv, an Archives Manager posted a query this week about managing change.  I liked the candor with which she framed the issue:

“Some of the ways I managed to change procedures and priorities worked well while others I can now see were misguided. There’s further changes to be made that for a variety of reasons hasn’t happened yet. The culture of the larger department I’m part of is one of caution and wariness regarding change, though that is just starting to diminish with leadership and staff changes.”

I responded,

The most important elements are giving those affected by change two things: (1) psychic space and (2) respect. The key is to help others relax and start, then keep, listening, even if the vision doesn’t mesh at the outset with what they want for themselves. (Often, it won’t, at first.) Some may buy in eventually, others not.

Bringing in outside ‘change experts’ as consultants may have mixed results, especially if they are left to ‘parachute in.’ David Ferriero offered a good example of that at SAA in 2012.  He said NYPL, where he then was an executive, brought in consultants on some management issues.  He and the other library officials ended up having to explain basics of library work to them!  I’ve been in that same position, myself.

You don’t want managers absorbing phrasing that they may find comforting but which alienates staff.  Especially generic phrasing which can come across to staff as negative:  ‘resistance,’ ‘fear of change.’  (This was one of the barriers to successful implementation in instances a decade ago in Washington, where I saw managers in several agencies try to use the William Bridges model.)

Another barrier is talking about change with staff as if the people involved are subjects of an ongoing case study rather than real human beings.  Managing change can be intensely frustrating and it can be easy to start blaming those who are not buying in.  That can seep into how managers talk about change in front of staff.

When that temptation occurs, re-examine the message and key components to see if re-calibration is needed.  (Sounds as if you’re approaching this as re-calibration, a good mindset.)

My experience has been that what people who have been around for a while most yearn for is respect: respect for past accomplishment, respect for legacy.  Respect legacy and they may start to relax and let go of [legacy] on their own.

The change agent needs to be humble, adaptive, a good listener.  And most of all, learning oriented him or herself in order to inculcate those values to others.  Leading by example, giving others the gift of psychic space and time to absorb what they’re seeing, can have a powerful impact.

As Jordon suggests, there indeed are advantages to crafting and issuing a Strategic Plan which provides a general road map to where you are heading.  Here, too, you need to customize and take a thoughtful approach.  Jargon and bizzspeak can obscure the message and alienate listeners/readers.  (Ha, you can tell I work in Washington.) The challenge is to craft a Strategic Plan that

(1) reflects elements of the organization’s self-defined (not outside expert imposed) core culture,
(2) speaks to those affected about the basic mission in language that resonates with them (relatable language conveys respect),
(3) and conveys a path ahead that makes sense.”

The manager responded,

“….Respect and keeping people informed and involved in the process seems to be key to my mind. I like that you mentioned the importance of words that could have negative connotations. That is definitely something to consider since you don’t want a big change derailed simply because of misunderstandings or hurt feelings. That goes for everyone you deal with in the workplace.

 As an aside, this whole issue of management was the first thing that came to my mind when you posted last week, Maarja, about what was left out of school training to be an archivist. I’m using a broad brush here but I would guess that the temperament of most archivists lends itself to doing well with the nitty gritties of managing a department. It’s the human side, the soft skills, that is trickier in my opinion for just about anyone.”

Yet the soft skills often make a difference in the amount of progress made when guiding transitions and leading change.

Rhetorical choices can affect how people see national identity.  And professional identity, too.  They make a difference in workplace transitions, organizational outreach and advocacy, engagement, the finding of solutions to records related problems.

When we speak, we offer reflections–and not just of how we see the world.  But also the people who have shaped our lives.  Worth considering what that tells others about those we have known.  And to whom we have listened.

The lives of others

May 14, 1961.  Frances Moultrie Howard looks out from a photograph of a horrific event.  The bus on which she and her fellow Freedom Riders were traveling is in flames, set ablaze by a racist mob after leaving Anniston, Alabama.

bus

In Birmingham, riders on a second bus from Anniston are beaten by members of the Ku Klux Klan.    In Nashville, John Lewis and other members of the Student Non-Violent Coordinating Committee form a group of volunteers to continue the Freedom Rides.  The young volunteer riders include nine black men and women, two white women, and one white man, James Zwerg.  They are attacked as their bus arrives in Montgomery, Alabama.

As the Klansmen unleash their violence, one rider, James Zwerg, draws attention as the only white man in the group.  A female Freedom Rider, who manages to escape the mob, watches in horror:

“To Lucretia Collins, who witnessed the beating from the backseat of a departing taxicab, the savagery of [Jim] Zwerg’s attackers was sickening. ‘Some men held him while white women clawed his face with their nails,’ she recalled. “And they held up their little children—children who couldn’t have been more than a couple of years old—to claw his face. I had to turn my head because I just couldn’t watch it.’ Eventually Zwerg’s eyes rolled back and his body sagged into unconsciousness. After tossing him over a railing, his attackers went looking for other targets.

Turning to the black Freedom riders huddled near the railing, several of the Klansman rushed forward. The first victim in their path was William Barbee. . . [who] had only a moment to shield his face before the advancing Klansmen unleashed a flurry of punches and kicks that dropped him to the payment. While one Klansman held him down, a second jammed a jagged piece of pipe into his ear, and a third bashed him in the skull with a baseball bat, inflicting permanent damage that shortened his life. Moments later, [John] Lewis went down, struck by a large wooden Coca-Cola crate. ‘I could feel my knees collapse and then nothing,’ he recalled.”

James Zwerg says from his hospital bed that the rides will continue.  He seeks for all the simple ability to travel together as citizens of the United States of America.

The account I quoted is from Freedom Riders: 1961 and the Struggle for Racial Justice, by Raymond Arsenault.  Historian Taylor Branch wrote of the attack on Zwerg in Parting the Waters,

“As they steadily knocked out his teeth, and his face and chest were streaming blood, a few adults on the perimeter put their children on their shouldes to view the carnage. A small girl asked what the men were doing, and her father replied, ‘Well, they’re really carrying on.'”

Another historian, James Cobb, blogged at the History News Network about the reaction of one of his student’s to a visit by Branch to his class in 2006:

“. . .  a freshman in my 300-seat US History Since 1865 course came in to discuss her exam with one of the graders and proceeded to work herself into a semi-hissy over the fact that we had spent four class periods (one of them consisting of a visit from Taylor Branch) discussing the civil rights movement.

‘I don’t know where he’s getting all of this,’ she complained, ‘we never discussed any of this in high school.’ One might have let the matter rest here as simply an example of a high school history teacher’s sins of omission being visited on the hapless old history prof. had the student not informed the TA in an indignant postcript, ‘I’m not a Democrat! I don’t think I should have to listen to this stuff!’”

In June 2013, John Lewis spoke at the National Archives and Records Administration (NARA).  AOTUS David S. Ferriero welcomed him to the McGowan Theater, where I was among the members of the audience.  Among the other people present was archivist Darlene McClurkin, pictured with Lewis in the lobby.

Darlene McClurkin, John Lewis, NARA, June 2013

I wrote here about the event that

“Lewis’s presentation showed that one can be passionately engaged, and far from detached, yet eschew heated or exclusionary rhetoric.  He spoke with deep emotion of his ancestors who had been slaves in America, of the right to vote, and the impact of segregation during his lifetime.  In describing violence and his belief in non-violence, Lewis observed that rhetorical violence has an impact, too.”

In the same theater at NARA where I heard John Lewis speak, last Friday I heard Stanley Nelson discuss his work in documentary film, including Freedom Riders.  And Freedom Summer.    The stories matter.  In his opening remarks, David Ferriero noted the poignant timing of the symposium, as we reflect on the tragedy in Charleston.

Stanley Nelson, Ann Hornaday, NARA, AFI Docs Guggenheim Symposium, 061915 2

The records matter.   We need to protect them, preserve them, share the voices in them.

Above the McGowan Theater, the National Archives uses documents and photographs from the civil rights movement in a permanent exhibit, Records of Rights.   David Ferriero described the team effort at his blog

“Archivists, conservators, photographers, curators, designers, editors,
registrars, and more have all contributed their hard work and expertise to
building “Records of Rights.” I would especially like to recognize the curators, Bruce Bustard, Jen Johnson, Michael Hussey, Alice Kamps, Corinne Porter, and Darlene McClurkin.”

I attended the ribbon cutting on the evening of December 11, 2013 (A’Lelia Bundles, David Ferriero, below).  I was deeply affected by the exhibit.  The wall displays and records on the interactive table offer evidence of passionate advocacy for the rights of minorities and the disadvantaged or abused.    I told David I was proud of the NARA team.

NARA Records of Rights banners evening of ribbon cutting 121113 Ribbon cutting ceremony NARA A1 Rubenstein Gallery, 121113

Andrew Ferguson offered a different view of the exhibit in August 2014 in an essay in a conservative publication, The Weekly Standard:

“These days historians are consumed by their indignation at American injustice. Even the most ulcerated mossbacks have come to see that the traditional study of U.S. history omitted many indispensable elements—to cite one fashionable example, the decisive use of ‘colored’ troops during the Civil War. Historians have been so busy correcting these omissions that they’ve lost the thread of the main story they’re supposed to be correcting. ‘Records of Rights’ is all corrective, a bill of grievances presented by the curators to the hapless tourists who stumble in from the glare on Constitution Avenue.

Like Gaul, ‘Records of Rights’ is divided into three parts. Each part concerns an oppressed group. The first, ‘Bending Towards Justice,’ depicts the oppression of African Americans. The next part, ‘Remembering the Ladies,’ depicts the oppression of women. The third, ‘Yearning to Breathe Free,’ depicts the oppression of immigrants. . . .Under the section “Equal Rights,” we find ‘stories about Jim Crow laws, violence against Asian immigrants, and discriminatory voting laws.’ Under ‘Rights to Freedom and Justice,’ we find ‘stories about slavery and other forms of servitude, the Ku Klux Klan and mob violence, and Japanese internment.’ American history is truly a glorious pageant.”

Ferguson looks at changes to physical access to the National Archives very differently than I do, as I explained in “Climbing the steps, working the steps.”  Recent events in Charleston led me to re-read his essay.  And to think about how differently we define idealism.

Ferguson found that the “curators take care that any glimmer of American idealism is quickly snuffed out.”  But to me, as the child of displaced persons from Europe who fled totalitarian rule, it is the passionate advocacy on behalf of minorities and the abused which represents defining moments of American idealism.

John Lewis’s continued belief in the power of non-violence and the bonds of blessed community.  James Zwerg speaking from a hospital bed of a basic right of American citizens to ride together on an interstate bus journey, sitting together regardless of race.

Jimmie Lee Jackson, Dr. Tina Logan's Know Your Records slide, NARA 021215

Their struggles–and the price men and women such as Jimmie Lee Jackson and Viola Liuzzo paid–are in the records held in the National Archives and other cultural heritage organizations.   Seeing those records enhances the value of the Charters of Freedom on display above the Records of Rights exhibit.   When we look at the Charters, the Records of Rights, we’re looking at the struggle for justice, change, better lives, progress.

NARA Rotunda, Charters of Freedom, childrens sleepover  Dr. Tina Ligon, NARA Know Your Records presentation, 021215 1 Members of the 3d US Army Infantry Delta Company, re-enlistment, NARA Rotunda October 2014

We need to respect what we don’t know about the lives of others.  Their pain, their sorrows, their concerns.  Their reticence.  What they feel when they work with records that document horrific events.  What they endure in their professional lives.  Their personal lives.  What shapes them.

When I wrote about hearing John Lewis speak in 2013, I focused on community. A theme I often write about here and on the Archives & Archivists Listserv.

We come together online, on Twitter, at blogs, and sometimes still in old-school forums such as Listservs.   As a thread on change management on the A&A Listserv yesterday reminded me, not all workplace issues can be aired out fully in public.  Places where hiring officials, bosses, subordinates, colleagues might see what people say.

We pick and choose what we reveal about ourselves.  I often write about my former employer, the National Archives.  I don’t write about other parts of Washington.   There are things in all our lives we silently witness.

I prefer to share what inspires me–the Archives.  The public programs, with John Lewis, Stanley Nelson, scholars, historians, present and former government officials, that I describe here, often with great joy.

Events that recognize achievement, such as that of Robert Edsel in sharing the story of the Monuments Men.

“Know Your Records” presentations, such as the one at which NARA officials such as Dr. Tina Ligon look at records that tell some of the stories of the civil rights movement.  Or officials such as Neil Carmichael (below) discuss the disclosure review and declassification of records.

Pride in the good people I know at NARA who take on tough challenges as they strive to preserve and share access to knowledge.

Trichita Chestnut, Lisha Penn, Rotunda, NARA A1 021612 Neil, Maarja, Joe, at A2,112812

In January 2015, Kathleen Roe, President of the Society of American Archives, observed of a comment I had shared on the Listserv that

“I was interested in your comment about ‘the psychology of archival and research work and how people meet challenges as individuals, especially when dealing with difficult topics or personally and/or historically harrowing events;.   I’ve worked with members of some of the Haudenosaunee (Iroquois) nations that were forcibly relocated.  One group came together for a week-long visit, and found some very disturbing information.

After each long day of research, they would dust themselves with sweet grass to, as they explained, counteract the “evil” they had encountered in the records.   At the end of their stay, their shaman offered to do a blessing ceremony for our staff to counteract the negativity that they felt we are always encountering in our work with the records–it provided a great opportunity to see how others perceive the impact of working with documentation of difficult events and times.”

I responded with a blog post about “Documentation of difficult events and times.”

“That I often refer to the joy I feel at the transcendence of the archival mission–the sharing of knowledge of our history–doesn’t mean I think what is in those records always is uplifting.  As Kathleen notes, the findings can be disturbing.   Dismaying.  Harrowing.  Tragic.

The impact of terrible experiences or knowledge of disturbing events is individual.  That the shaman offered to do a blessing ceremony for the archival staff “to counteract the negativity” points to the light filled side of the reaction spectrum.  To the beauty of the human heart.   The gesture seems kind because it stems from empathy.  Understanding, empathy, kindness are key components in bonding people together in a workplace or a profession.

When we are lucky to find such support, we recognize the effort at understanding that lies behind such gestures.  . . .

Such an offer truly is a gift.”

In January 2011, President Barack Obama said after the shooting of Gabby Giffords,

“Scripture tells us that there is evil in the world, and that terrible things happen for reasons that defy human understanding. In the words of Job, “When I looked for light, then came darkness.”

He also told us,

“We recognize our own mortality, and we are reminded that in the fleeting time we have on this Earth, what matters is not wealth, or status, or power, or fame -– but rather, how well we have loved and what small part we have played in making the lives of other people better.”

Archives hold records of evil, of hatred, of horrifying acts of inhumanity.

Of struggle, of idealism tempered yet not discarded.

Of perseverance, of hope.  Of nobility.

Archives remind us of those who sacrificed so much, in different ways, to make the lives of other people better.   We strive to preserve the records, past, present, future.  And to share them, as we can.

Doing so is an act of love, a way to honor the stories of those who gave so much.  And who still are giving so much — now.

Power outage

When I woke up around 2:00 a.m. Sunday morning,  I looked at Twitter on my phone to see @capitalweather’s latest updates.  A series of violent storms had rolled through the Washington area with flash flood warnings in effect until the early hours of the morning.    When I went to bed Saturday evening, I still was seeing Tornado warnings (relatively rare here) for some parts of the metropolitan area.   I didn’t hear thunder any more and I thought I’d put down the phone and fall asleep again.  But I didn’t.

The storms had passed but I noticed a tweet where Jarrett Drake wrote, “Absolute must read for archivists.”   Jarrett linked to a post by Bergis Jules on “The narrative of terrorism in #Charleston.”  In the post, Bergis described how he turned to Twitter as news broke of the murder in Charleston, South Carolina, of nine African-Americans in a bible study class in a church basement.   Bergis wrote:

“There were several reasons I closely followed the events on Twitter. Of course I wanted to interact with others and share my own feelings about it. Twitter was also a comforting space in many ways, as others shared how this news was affecting them. I could tell early on that this latest attack felt very personal to many, especially African Americans, because we live with the constant awareness that racist violence against us can happen at any moment. These two tweets by @jmddrake were especially powerful for me.”

He continued,

“But as an archivist and someone interested in documenting how African Americans build community and share experiences about these types of events in digital spaces, I was also interested in seeing how quickly reactions would grow, what would be said, and if that would affect when and how major media outlets picked up the story. I was particularly interested to see if the narrative of terrorism would take hold in relation to this racist act of violence.”

As I read his powerful essay, I thought about what I heard legendary filmmaker Stanley Nelson say at a documentary film symposium honoring him that I attended on Friday.  There were many moving moments during the evening in the McGowan Theater at the National Archives and Records Administration (NARA).  AOTUS David S. Ferriero noted in his opening remarks the “poignant timing” of the long scheduled AFI Docs program in a week when “we’re reflecting on the tragedy” in Charleston.    I came away from the event thinking about archives and records and voices preserved and not preserved.

For me, two points stood out in the program.  One occurred during the film excerpts, the other during the conversation between Nelson and Washington Post film critic Ann Hornaday that followed.  (Video link here; jump to the 13:02 minute mark for the start in this unedited initial version.)  One of my iPhone photos is below.  You can see photographer Bruce Guthrie’s better pictures of the event here.

Stanley Nelson, Ann Hornaday, NARA, AFI Docs Guggenheim Symposium, 061915 1

One of the clips shown prior to the conversation on stage was from Nelson’s 2003 documentary film, The Murder of Emmett Till.   Another from Freedom Riders (2010).  Archival footage and interviews powerfully conveyed some of what it was like to live then in the United States of America.  Nelson later described on stage use of rich resources at the National Archives and the Library of Congress.

As black and white film footage rolled of white Southern men standing on a street corner, an older African-American man recounted how “you had to step off the sidewalk” when a white woman passed by.  He said of the white men in the South in the Jim Crow era that they looked as if they constantly were on alert against threats from African-Americans.   And added that it was racist white men who represented the greatest threats against their fellow countrymen.

Hornaday’s interview with Nelson on stage provided fascinating, sometimes moving, insights into his life and behind the scenes glimpses into his craft.   Most of Nelson’s films have third-party points of view.  He said he only has made one personal documentary, A Place of Our Own (2004), produced a year after the death of his mother.  PBS notes in its description of Nelson’s film that

“While summers in Oak Bluffs brought community and celebration, it also served as a reminder of the price of African American affluence in a racist society. Weekends filled with dinner parties and tennis tournaments were often a fleeting victory that faded for many on Monday mornings, especially for the men who returned to their professional lives back in the real world, outside of the sanctuary of the island.”

As he talked about the process of working out how to approach narratives in his films, Nelson described some of the debates behind the scenes.   I tweeted one of them:  “Nelson: debate abt how 2 show, talk in film about things ‘you don’t talk about in public. Things we do 2 make white people feel comfortable.'”  The filmmaker told Hornaday that he is in the early stages of preparing a documentary on historically black colleges and universities.

I first saw Stanley Nelson a year ago at the National Archives when he took questions after a screening of Freedom Summer.   I described the event in a post about “Open Community, Closed Society.”  And looked in my post at challenges in information professionals’ discussions of archival and records issues.  The National Archives’ photo shows Nelson answering questions from the audience.  Microphones ensure that the voices of members of the public who ask questions are recorded for the archived video.

14300809885_f23e3e7aff_b

In his blog post, Bergis Jules looked at the use of hashtags in discussions of the murders in Charleston.    Many archivists (I among them), stayed up late on Wednesday evening.  Bergis explained that

“In an attempt to capture some of the reactions and answer some of these questions, Ed Summers and I started collecting tweets tagged with #Charleston and #CharlestonShooting. We’re both interested in archiving social media and the potential for it to add a rich new layer to the work we do as archivists. After some very early analysis we wanted to share just some of what we are finding in the tweets. There are some important issues to consider for archivists as we continue to think about building collections and documenting historical events in this space.”

He pointed to the issue of dynamic content at static news URLs, something I’ve noticed also with much lesser events when I share links here, on Twitter, or Facebook.  Bergis shows some examples of changing content and notes:

“Usually archivists make the case for Web archives by drawing attention to rampant (and very real) problems with link rot. But as researchers such as Zittrain and Van de Sompel are noting, reference rot is also a huge and important issue. In this case what appears to be syndicated content from Reuters at Yahoo News, at a single URL, has radically changed in a very short period of time.”

At the time I wrote about seeing Freedom Summer at NARA last June, the Society of American Archivists was looking at the possibility of a Code of Conduct.  My post about community looked at several issues, including some then roiling the Archives & Archivists Listserv.

I described in a later post a conversation my late sister once had with an African-American colleague at NARA, who told her, “I go home to a very different place than you.”  They talked about those different places face to face.   Sometimes, information professionals try to talk online, as well.   What we’re saying is filtered in various ways.  As I observed in my post about different places, creation of “safe space,” and Codes of Conduct, a conservative information profession tweeted last year:  “I want to weep for the future of archives ‘professionals’ & all this ‘diversity privilege’ crap. #shutupandgettowork.”

When I wrote about open communities and closed societies last June, I was taking a break from the Archives & Archivists Listserv but soon resubscribed.  Since then, I’ve raised questions there and at my blog about records management and the impact of competing elements.  Among them are accountability and institutional memory–understanding what happened and why–and risk mitigation, reduction of exposure to litigation.

In a post earlier this year about “Curation, selection, silence, understanding,” I wrote about what Jarrett Drake said about the agency of silence.  He quoted from an article by Rodney Carter which looked at how “Silence is not necessarily a mark of victimization. It can, in fact, be a form of self-assertion; it can be an active resistance.”

Then I turned to the role of the records manager, who works with officials to determine what is record, what is non-record, what is permanently valuable, what can be destroyed.   And the conversations I’ve tried for years to start about the impact of not resolving competing elements.  Postings where I’ve sought bridge builders in records professions at various forums.   Silence as withholding, perhaps, more so than resistance.

I observed of the themes I’ve tried to talk about on Listservs, with little success, that

“A person who decides not to memorialize his or her actions ‘for the record’ or to limit retention of or destroy permanently valuable records is taking the first act of curation in the records we acquire as archivists.   This can wipe out the voices of the powerful as well as disempowered.  Some of the records most vulnerable to decisions based on ‘nobody needs to see this’ are those that involve people, more so than policy.  Records which show executives’ reactions to operational, stakeholder, human resource and labor issues.”

That includes handling of diversity and equal employment opportunity issues in the workplace.   Such issues are more vulnerable than most to warnings from corporate counsel and others–“don’t write it down” and “keep the records for as short a time as possible because they would be discoverable in litigation.”

Depending on the organization, the ranks of the people involved, the content of the records, some have enduring value, others not.  Some may be destroyed properly.  Some may not.  The effect on history of these decisions rarely is discussed.  Silence surrounds some of the silences.

Brad Houston’s December 2013 post at the SAA Records Management Roundtable blog, “Archives/RM Ethics, Co-opting, and Digital Fireplaces” is one of the few places I’ve seen an information professional look at them.  Brad wrote about the destruction of colonial records in the 1950s and 1960s and Mark Greene’s article about archival responsibilities related to social justice.

He included a tweet from me where I asked, “Does RMRT discuss ethical issues 4 RMs due 2 some rec creators’ desire 2 ‘pre-emptively sanitize’ history b4 reaches archives?”  Unfortunately, Brad’s article got no traction in traditional forums.

This past week, members of the 2015 cohort attended the Archives Leadership Institute (ALI) at Luther College.    I gave a shout out on the Archives & Archivists Listserv to some of the attendees, including Rebecca Goldman, @derangedescribe.   She tweeted on the morning of June 18th, “So many problems in our profession boil down to: we’re not willing to have conversations that make us uncomfortable.  #ALI15.”  

At ALI, Rebecca gave a demonstration of Twitter.    I thought back to last year, when one of the longtime A&A subscribers posted about exploring a medium she hadn’t yet used:

“I’m looking for some constructive and useful twitter archival feeds to follow.  Some that I have found seem to be just another venue for snarky criticism of colleagues, and I just don’t have time to waste with that. What would people recommend for thoughtful and useful comments and links that create positive change for the profession?”

Some people nominated themselves.  Some nominated others.   I focused on the importance of hearing “the negative” as well as “the positive,” observing that “even a critic can become ‘an architect of trust.'”

Power outages affect understanding of the history of the United States.  We need to look beyond the aging network, the old grid.   To understand the power of Social Media during breaking news.  And most of all, in choosing whom to follow, to understand and accept the ability of social networks to move us beyond our comfort zones.

A blogger observed earlier this week, “You cannot bear witness until you learn how to listen as much as you learn how to speak.”

As Jarrett Drake observed in a tweet yesterday about not speaking for others, but letting them choose how, when, and where to speak and what they–not you–need to say, sometimes you have to “stfu and listen.”

“It’s on us.” Yes.

Thursday evening, I walked in Washington between downpours due to thunderstorms that rolled through the metropolitan area.   Right before I reached the White House, I read on my iPhone a courageous, moving blog essay by an archivist who also has records manager duties.   The writer was reacting to the horrific murder on Wednesday evening of nine African-Americans at a bible study session in a church in South Carolina.  The man who committed this terrorist act was captured on Thursday.  News reports suggest he is a white supremacist.

The archivist-records manager shared reactions that reflected an historical perspective and a personal one.

“….here we are, repeating everything that much of America would like to think it solved decades ago. In particular, that an attack on a black church is terrifying precisely because it cannot be alienated from its historical context; black churches were routinely targeted during the civil rights movement, with the most horrifying act of white violence against black church-goers culminating in the deaths of four little girls.”

After listing recent murders of people of various faiths and ethnicity in churches in the last decade, the writer gave a personal assessment of the gunmen in many of these cases:

“We know in this country that one of the largest threats of domestic terrorism comes from right-wing extremists. These extremists are overwhelmingly disaffected white men who direct their anger at people of color, women, the LGBTQ community, and non-Christian faiths. But what we talk about when we talk about terrorism and community violence does not seem to indicate that we take threats of domestic terrorism carried out by white men seriously. We perpetuate white privilege by treating white gunmen as lone wolves, or people who had ‘mental issues,’ while we hold entire communities responsible to higher standards. The point is, white privilege gives white people the permission to be judged as individuals while it does not afford the same to others.”

And then she asked the question that led me to stop on my journey up Pennsylvania Avenue.

“What does it do to people’s spiritual health to have to contemplate their own physical safety while spending time at their congregation?”

The storm that had just passed through the DC area had been especially violent.  The break in the weather didn’t last long.

White House, evening walk, 061815

After stopping at the White House, I looked up the street to where in 1972 the Committee to Re-Elect the President (CREEP)–Richard Nixon–had its headquarters.  A reminder of the political world.  A complex place which doesn’t show up in a comprehensive way in Federal Records Act and Presidential Records Act materials due to exemption from record keeping requirements  Yet there were glimpses of that world in the records I once processed for disclosure as an employee of the National Archives and Records Administration (NARA).

Evening walk, Pennsylvania Avenue at 17th Street, NW, 061815

The contrasts in the sky were even stronger as the sun set.   More rain was on the way.

As I walked, I thought about the archivist-records manager’s essay and about the election of 2008.  And how I stood in the basement of a church in the suburbs of Washington.  And listened to an aging white man of European background tell me that no one who voted for Barack Obama should take communion in the church in which we both were members.   One reason he offered was that Obama was not a Christian.  I responded that the candidate (this was before the election) was as much a Christian as he or I.

After Barack Obama was elected, the family email account (not my individual one), was bombarded with hard-right messages directed against the President and against Democrats.  I responded that I’ve spent my entire career working with the records of government.  That my field of specialty as a historian is the modern presidency.

And that my views of this president, and others of both parties–mentioned in some of the messages–did not match his cartoonish villification of one side and deification of the other.  And that what he was doing was a harmful type of discourse that perpetuated toxic thinking.  I eventually marked the messages Spam, sending them to a junk folder rather than the family in-box.

The man who talked to me in the church social hall tried to goad me. He told me that if Obama won (our conversation took place in October 2008), “the blacks will riot in Washington.”  I replied, “No, you are wrong.”

I found antidotes to that type of thinking in my own family.  My mother is a moderate Republican as I once was before turning Independent in 1989.   She said with equanimity after Obama won re-election in 2012, “I’m all right with that.  He hasn’t done a bad job.”

Some of the antidotes in January 2009 came online.  Not always where you might expect.  Frank Gannon, a former Nixon associate, wrote about walking on the National Mall the day before the Inauguration.

I met and had lunch with Gannon and a National Archives colleague, Dick McNeill in the early 1980s.  I’m sure he remembers Dick McNeill, the audiovisual supervisor who helped him in his research.  I doubt Gannon remembers me.  I was working with the Nixon tapes then and, of course, only the 12-1/2 hours used in the Watergate trials then were public.

Gannon’s January 2009 essay, archived at the Nixon Foundation’s site, is poignant to re-read now.  It reflected a sense of optimism about an era of good feelings.

“Whatever people feel about President Elect Obama’s policies, it’s hard to imagine anyone feeling that he hasn’t run a close to perfect campaign and transition, and that his natural eloquence and innate charm haven’t been impressive and even inspiring.

Those facts, plus the large numbers of people who either voted for him or for change of any kind, have resulted in this near-euphoria that adds up to this pre-Inaugural Era of Feeling Good.

Back in 1976, Bob Gardner wrote a campaign song for Gerald Ford in 1976 called “I’m Feeling Good About America.” Maybe it should be brushed off — just to see what justice Bono or Bruce or Beyonce could do to it.”

Some of the emails that started coming in to my family account during 2009 reflected a view of the world which Richard Ramsey (a pseudonym), a Republican, later described in an essay at Frum Forum as “negative contact buzz.” “Ramsey” observed that

“Conor Friedersdorf remembers what a pain it was to live with a liberal roommate who watched Keith Olbermann every night, and would subsequently sulk around in a pissed-off mood. Friedersdorf too got a negative contact buzz from the show. He writes: ‘It seems to me that Olbermann’s show often brought out the worst impulses in people: petulance, self-righteousness, and blind anger at ‘the other side.’

Over the past couple of years, I’ve been keeping track of a trend among friends around my age (late thirties to mid-forties). Eight of us (so far) share something in common besides our conservatism: a deep frustration over how our parents have become impossible to take on the subject of politics. Without fail, it turns out that our folks have all been sitting at home watching Fox News Channel all day – especially Glenn Beck’s program.”

What archivists mean when they express concern about diversity is how to encourage the preservation and donation of records reflecting under-represented groups.  At times, people outside the field  seem to misunderstand the process by which archives take in records.

As I explained in an off list message to a subscriber to the Archives & Archivists Listserv in 2010, archives, especially in the federal government, do not result from compilation of artificial collections.  They reflect what an agency, department, organization generated as records in the course of its operations.   Even with donated records, you get what the individual collected, then selected to convey through deed of gift.

As a historian, an archivist, I often find myself reminding readers of our humanity.  In my last blog post, I wrote of the Records of Rights exhibit (ribbon cutting below) at the National Archives that

“And in those records of rights there are songs, as well.  Songs of struggle–painful, grieving, despairing at times.  And of accomplishment–joyous, exhilarating.  Heartfelt songs.   We need to listen to them, strive to preserve as many as we can.”

I added, “Amidst the singing I hear in the archival and records communities,  there are silences.   Gaps.  As there also are silences in historical records.”

Ribbon-Cutting photo by Margot Schulman for National Archives Foundation

Andrew Ferguson of The Weekly Standard criticized the Records of Rights exhibit as being “contemptuous” of “the country’s patrimony.”  But I believe we need more reminders of the need to keep working the steps.

We need to understand also that while we seek to humanize, others dehumanize.   I thought about that as I paused in front of the White House yesterday after reading the archivist-records manager’s essay.  The concluding paragraph of the thoughtful blog post urged us to listen:

“One of the most insidious responses you see whenever a national tragedy occurs is a rush to tell people not to politicize it. The problem is that bearing witness — acknowledging other people’s pain and agony — cannot be separated from “politics.” If a central article of faith is to do unto others, you have to square that with recognizing how privilege, systemic bigotry, and structural violence is used over and over to hurt communities who have asked you to recognize injustice time and time again. You cannot do unto others unless you recognize what is being done to others. You cannot bear witness until you learn how to listen as much as you learn how to speak.”

Yet there are elements in political culture that depend on not listening.   As former Archivist John W. Carlin observed in January 2015, binary thinking can affect professional problem solving.   Some types of political success depend on “othering” fellow citizens.  This has coarsened  discourse and leached into discussions of who we are.  And as I’ve seen online at times, into discussions of records, archives, and history, as well.

Roger Stone is a political operative who was a student at The George Washington University in 1972.   He took a job at CREEP that same year and began a long career in a political world which rarely is documented in archives.  A world whose ethos you sometimes see online.

After former NARA Nixon Presidential Library director Tim Naftali appeared yesterday in a CNN series about the 1970s, Roger Stone tweeted to him:   “Nixon was a great President, you are a duplicitious little fag.”  You can read the rest of Stone’s NSFW Tweet to Tim Naftali here.

I’ve been lucky, I mostly engage with people who act as professionals regardless of how they vote.  I greatly respect archivists I know at NARA who hold diverse political views: conservative, moderate, liberal, Republican, Independent, Democrat.  But whose personal political views never show up as they carry out their responsibilities in diverse records related functions.  And rarely even on Facebook or the in-person lunchtime or dinner conversations I enjoy with them.

I’ve had it easy. There have been moments of dehumanization during my career but they are minor in comparison to the challenges faced by oppressed people who go home to a very different place than I.   One, which had significant impact on some of us, occurred in 1992 and affected my boss (pictured with me and Tim Naftali at NARA in 2012) and archival cohort.

Fred Graboske, Maarja Krusten, Tim Naftali 102512 NARA A1 105

Another, smaller, reminded me of what happens at times to outspoken female professionals online.  A message a man posted on the Archives & Archivists Listserv this January reduced me and my deceased twin sister to subjects of unwarranted sexual innuendo.   The Code of Conduct and revised Terms of Participation led it to be deleted by the Society of American Archivists, which administers the List.

As a nation, we rely not just on evolving laws, as visiting the National Archives reminds us.  But also on our very different, individual moral compasses.  Our personal Code of Conduct.

President Obama was right when he said in Arizona in January 2011 after the Gaby Giffords shooting, ‘We may not be able to stop all evil in the world, but I know that how we treat one another, that’s entirely up to us.'”

We can “represent.”  And listen.  Listen, above all.  As the archivist-records manager reminds us, “You cannot do unto others unless you recognize what is being done to others. You cannot bear witness until you learn how to listen as much as you learn how to speak.”

Who we are

During a fascinating public program yesterday evening at the National Archives and Records Administration (NARA), I heard Judge Royce Lamberth, historian Jennifer Paxton, Robert Pallitto, and Bruce O’Brien speak on “The Magna Carta and the Constitution.”  Lamberth (my favorite District court judge), gave a candid account of first visiting Runnymede years ago.  And slipping in the mud with his suitcase.   He observed wryly that because he was bedraggled and caked with mud, he had trouble getting anyone to pick him up as he stood by the roadside.  Finally, a lorry driver gave him a lift.

Magna Carta Panel at NARA, 061515

A reminder that appearances can be deceiving.  Or not!  And how people judge situations differently, depending on their perceptions of others.

Judge Royce Lamberth, Maarja, NARA A1 121511I had the pleasure of first seeing Lamberth on the Portico at the July 4 celebration at NARA in 2011.  And introducing myself to him later that year at a reception in the Archivist’s Reception Room.   Lamberth was cordial, easy to talk to, and I enjoyed bantering with him about records related court cases.  And about Texas and Luke Nichter!   The Judge wore a wonderful, colorful tie, as at other events at which I’ve seen him.  I am glad he loves and supports the National Archives!

Lamberth noted at the start of the panel that while he missed seeing AOTUS David Ferriero at NARA, he was glad the Archivist was at Runnymede yesterday for Magna Carta 800.   Me, too.  A wonderful link between two nations and not only because of the evolution of law and our rights in the United States.  David recently had a chance to show Prince Charles the copy of the 1297 Magna Carta on loan to the National Archives when HRH the Prince of Wales visited Washington in March.

My iPhone photo of yesterday’s panel is taken from a different angle than usual.  At the last minute,  my Mother reminded me of something she needed me to buy for her.  The store closes at 9 p.m. and depending on how she is feeling, Mom sometimes retires early.  So I moved up from my usual seat in the second row to the back.  I didn’t want to disturb anyone as I stepped out an hour into what usually is a 90 minute program.

I missed the Q&A portion but the discussion that Lamberth moderated was wonderful.  But even in having to adjust my schedule, there was serendipity.   Light from the sun low in the sky perfectly highlighted the pediment of the National Archives building as I started my walk up Pennsylvania Avenue a little after 8 p.m.  Archives of the United States of America.  Beautiful view of my cherished home away from home!

NARA 061515 3 c

Google Doodle marked the 800th anniversary of the 1215 Magna Carta with an image yesterday.   I smiled this morning to see the Doodle for the anniversary appear in a search of #ArchivesIn5Words.  When a document is preserved, you can study it for its informational, evidentiary, and artifactual value.  This includes seeing the seal!   The hashtag reflects a new challenge from Society of American Archivists (SAA) President Kathleen Roe to archivists to participate in a year of living dangerously for archives.

Magna Carta, Archivesin5words

SAA Call to Action No. 9 Kathleen Roe, Archivesin5words

Last August, when I heard Kathleen, whom I’ve come to like and admire, issue a challenge to archivists to live dangerously for archives, I had a mixed reaction.  I understood what she meant in issuing the challenge.  Advocacy relies on a number of attributes.  There is no template, you have to customize depending on your goals and whom you want to reach.  Sometimes you have to calibrate  boldness in framing issues, courage in speaking up, good strategic thinking, sensitivity to differences, and, of course, insight into stakeholders’ varied values and needs.

But what caught my ear when I sat in the conference meeting room in Washington was the implication that archivists had been risk averse in the past.  I shook my head slightly and thought, “some, perhaps, but not the people I know.”  In real life and online, in the past and now, I’m lucky to know people with tremendous capacity, including courage, vision and perseverance.   So I missed parts of her larger message.

A reminder, as I look back, of how sometimes we hear what we want to hear!  A small, but fortunately temporary, barrier to my embracing the challenge.

Kathleen RoeKathleen and I soon sorted through what she meant, publicly on the Archives & Archivists Listserv.  That she listened and responded thoughtfully enabled me to listen and respond.  And I started to strongly support her vision.  On the Listserv.  On Twitter.  And here at my blog.

Some of my blog posts, such as “Unafraid” and “The gifts we give,” reflect my answers to challenges Kathleen has framed during her year as President.

Some have centered on professional identity and motivation.  Others on the importance of remembering that we are diverse in race, gender, sexual orientation, opportunity, privilege:  “I go home to a very different place than you.”

And that as my father taught me, empathy enables us to “Consider what others know, believe, and feel.”

Unlike when I first started, we have multiple platforms to represent and to explore who we are.  To consider what others know, believe, and feel.  On Twitter, as above.  And elsewhere.

Someone asked me in an off list message recently to elaborate on what I mean about listening to voices singing.  I mean what people tell us about their jobs, their professions, their aims, goals, values, yearnings.   Or even their legacies.  How they see themselves in their community.  On Twitter, at blogs, Tumblrs, and traditional Listservs.   The words, the melodies, are very individual.  Yet there are commonalities, too.

Snapshots of Magna Carta Day threads on Archives & Archivists and on its sister listserv for records management show various songs.

My cheers for those attending the Archives Leadership Institute.  And with the cheers for up-and-coming archivists, a call for Navigators to mentor first time attendees at the SAA conference.

And a fascinating debate about “EAD vs. MARC.”  Responses in the double digits in that ongoing debate about description:  community members helping each other.  I didn’t participate there.  But seeing people coming together to work through issues reminded me of the power of the group, the crowd.  So I shared a call via NARA’s Records Express blog for stakeholder input on Open Government.

Magna Carta Day, messages,  Archives and Archivists Listserv 061515

On the other Listserv, I saw questions about “elevator speeches” for information management practitioners.  Interesting responses to “pondering” about what records managers like best about their jobs.  Insights in the responses to both Recmgmt-L threads to values and challenges in the RM profession.   And as on A&A, information about conferences.  And listing of job opportunities.  I don’t subscribe but I learn about the community by reading the RM List.

Magna Carta Day,  Recmgmt-L email discussion list, 061515

How do we pitch our elevator speeches?  Capture what we do in 5 words or less?  It depends.  On where we sit.  Where we turn.  What is the view we see.  Who our role models are.  What influenced us at home, at school, on the job in our younger days.    How we reacted to twists and turns in our careers.

And on intangibles.  Including psychic energy.  This is why I cherish my visits to NARA as at the digital archiving workshop on June 3 below.  The National Archives isn’t just my intellectual home in Washington.  It is where I renew my energy, revitalize, and am reminded of why archives matter.  Why we do what we do.

Maarja at NARA 060315 NARA 061515

In his welcoming remarks yesterday, Jim Gardner, NARA Executive for Legislative Archives, Presidential Libraries, and Museum Services, invited members of the audience to come back to the Rubenstein Gallery up above.  To view the Records of Rights exhibit during regular museum hours.  A highlight of the exhibit is the version of the 1297 Magna Carta on loan from businessman-philanthropist David Rubenstein.   Ferriero noted on the day the Rubenstein Gallery opened (my iPhone photo below) that “David Rubenstein is a passionate advocate for the National Archives and for educating all Americans about our shared history.”

Ribbon cutting ceremony NARA A1 Rubenstein Gallery, 121113

And in those records of rights there are songs, as well.  Songs of struggle–painful, grieving, despairing at times.  And of accomplishment–joyous, exhilarating.  Heartfelt songs.   We need to listen to them, strive to preserve as many as we can.

Amidst the singing I hear in the archival and records communities,  there are silences.   Gaps.  As there also are silences in historical records.   Some due to collections development.  Some due to uneven results in records management.  And some due to filters, not just ones of privilege or lack of privilege, but other elements, as well.  Working conditions, power relationships, slow or fast reactions to changing times.  Or lack of reaction.

Some silences reflect misinformation but not in the way you would think. This is where psychic energy can be a factor.  As someone once pointed out about a forum, there are only so many times that you’re willing to speak up on recurring themes.  Sometimes, you step back and take a breather.   And sometimes, as Cass Sunstein observed in Conspiracy Theories and Other Dangerous Ideas, you can’t respond.

A senior executive I knew long ago once said that what is passionately important to one external or internal stakeholder is just one of many, many issues in the field of vision of a person of high rank.   He or she prioritizes constantly.   Doing so, being willing to deal with the consequences of such decisions, is a part of management and leadership at the top levels.  Sometimes, as Anthony Zinni said at a forum on leadership, you have to choose between bad options because there are no truly good ones.   Adulting.

How you see yourself within the larger community, in the bigger picture, is highly individual.   As are the songs to which you respond.  And, harder to pick out, because you have to set yourself aside, recognizing the songs to which others respond.

I hear a beautiful melody in what T said in 2009 about archivists being groovy and far-out in a happening kind of way.    In Rebecca Goldman’s courageous advocacy on behalf of students and new archives professionals.  In Maureen Callahan’s thoughtful, integrity based blog posts about labor issues and technological and archival matters.

Rebecca 072512 longshot  Maarja Krusten, Maureen Callahan, SAA reception, 081514

Public FB page for FB, photo post about Maureen Callahan, 040814

In Kate Theimer’s open, collaborative knowledge sharing and educational efforts.  And the generosity that leads her to run a Spontaneous Scholarship campaign in June.  (Please consider donating, there are two weeks left.  A great opportunity to light a candle.  And pay it forward.)  There’s even a book raffle, books by Kate and many other notables in the archival field!

kate-theimers-new-books-april-2015

I hear it, too, when I talk to David Ferriero in person.  And in Ferriero’s references in public appearances to the archival village where multiple contributors at various ranks in many functions work behind the scenes on education, exhibits, reference, technological challenges, and outreach.  Especially in David’s linking of the past, present, and future.  Reference at his blog to “singing out brilliantly from the wreck of time” to preserve records that show what happened, how, and why.

National Archives, Magna Carta day, 061515 Dr. Fosetina Baker in research room at Archives 2 National Archives

To be at NARA yesterday evening on Magna Carta Day was to be reminded of stewardship.  Of obligations.  Responsibilities.  And of opportunity.  And most of all, gratitude for being able to partake in the archival mission.    To work to preserve and make available the records of our citizens, the evolution of their rights, the rich and vibrant story of the nation in which we live.  And to strive to do more, do better, to learn so that others, too, may learn.