iPad Pro customers claim Apple's latest 'update' has rendered their tablets useless
- Update was intended to fix bugs and improve the security of devices
- Users received 'Error 56' that prompted them to plug into iTunes
- Apple has not commented on how it will handle this issue
Apple's latest update, released this week, was supposed to squash bugs.
However, for some iPad Pro customers, it has created a rather large new one - making their tablet unusable.
Users have taken to online support forums to complain the iOS 9.3.2 update locks the 9.7-inch version of the tablet after the update is installed, rendering them unable to restart.
The iOS 9.3.2 has been found to lock the 9.7-inch tablets after the update is installed, rendering them unable to restart. Many of the unfortunate users received an 'Error 56' message that prompted them to plug the device into iTunes, but this action nor rebooting is found to reverse the glitch
Many of the unfortunate users received an 'Error 56' message that prompted them to plug the device into iTunes, but this action nor rebooting is found to reverse the glitch.
'We're looking into a small number of reports that some iPad units are receiving an error when updating the software,' an Apple spokesperson told DailyMail.com.
'Those unable to restore their device through iTunes should contact Apple support.'
Apple's Support forums and were the first to report that Apples latest iOS version is wreaking havoc on devices.
'Please update as soon as possible.
'I work with my iPad (is it called PRO) and this is unacceptable,' one user shared in the Apple Support Forum.
Similar complaints made their way over to the world of Twitter where one unhappy users shares, 'iOS 9.2.3 has left my iPad Pro 9.7 in limbo. Can't install, can't restore.'
The update was intended to fix bugs and improve the security of iPhones and iPads, according to Apple, reports CNET.
But it is unlikely the tech giant knew it would unleash furry on the iPad Pro.
It is not clear how many devices have been hit or if Apple has a plan to rectify the problem.
However, this isn't the first issue iOS 9.3 has had since its release.
Just a week of rolling out the software in March, some users complained about multiple bugs.
Some owners of iPhone 5S handsets and older reported their devices were locked following installation.
Apple's Support forums and Mac Rumors were the first to report that Apples latest iOS version is wreaking havoc on devices and users have expressed their frustrations about the new update wreaking havoc on their iPad Pro
The update was intended to fix bugs and improve the security of iPhones and iPads, according to Apple. But it is unlikely the tech giant knew it would unleash furry on the iPad Pro. It is not clear how many devices have been hit or if Apple has a plan to rectify the problem
It asked for the user's Apple ID password, but many were unable to remember – and most know the tiring task of resetting the Apple ID password.
In response, Apple released a second version of the software update for older devices, allowing users to skip the Apple ID login, while the version can also be used to unbrick handsets via a computer, The Guardian reported.
Apple released an update this week to fix a few bugs, but instead unleashed new ones on iPad Pro. The iOS 9.3.2 has been found to lock the 9.7-inch tablets after the update is installed, rendering them unable to restart
After Apple's quick solution, more users stepped forward regarding a bug caused by the Universal Links feature, which crashed some major apps like Safari and Messages.
The most recent bad luck Apple has endured, other than bricking iPad Pros, was last week when the firm's shares sank below $90 for the first time in nearly two years during trade.
Similar complaints made their way over to the world of Twitter where one unhappy users shares, 'iOS 9.2.3 has left my iPad Pro 9.7 in limbo. Can't install, can't restore.'
However, this isn't the first issue iOS 9.3 has had since its release. Just a week of rolling out the software in March, some users complained about multiple bugs. But the latest bug seems to be destroying devices and users aren't getting the answers they want
With investors souring on the outlook for sales of its iPhones and iPads, and no new blockbuster product in its offerings, Apple shares fell sharply to $89.47 in early trade before coming back to end the day off 2.4 per cent at $90.34.
However, the drop was enough for the Cupertino company to lose the title of the world's largest company to Google parent Alphabet, whose shares lost just 0.3 per cent at $713.31.
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