I would like to give an honest and constructive review. A friend of mine has began working with his company July 2015 for a no contest divorce meaning nothing to split, no settlements, no child custody...just straight forward paperwork. Lawtova was suppose to serve the respondent overseas and claimed they were knowledgeable of how to do so. My friend's paperwork was rejected due to the company failing to type in an address, which was given to them. How do they overlook something so simple? They also advised my friend that certified mail would be an acceptable means to serve someone…Read more
I would like to give an honest and constructive review. A friend of mine has began working with his company July 2015 for a no contest divorce meaning nothing to split, no settlements, no child custody...just straight forward paperwork. Lawtova was suppose to serve the respondent overseas and claimed they were knowledgeable of how to do so. My friend's paperwork was rejected due to the company failing to type in an address, which was given to them. How do they overlook something so simple? They also advised my friend that certified mail would be an acceptable means to serve someone living out of the country. My friend later found out doing his own research that certified mail only works within the United States, which is something that Lawtova should have known as professionals serving you. Needless to say, my friend's paperwork was rejected. To make matters worse, we informed Lawtova it was rejected and they made the same mistake twice as their solution was to resubmit the same paperwork hoping that my friend would just dismiss his case or perhaps give up.
My friend was informed that a no contest divorce would take 3 months at most 6 months to complete the entire process. It has been 1.5 years and he is still in the process of closing. He has been shuffled from various individuals handling the case and was not informed when is transferred. And whenever he is transferred, he has to re-tell his story.
If you do work with this company be prepared to contact them more than they contact you and also for you to get lost in the shuffle. Urgency of your matter is unimportant to them.
They have also changed their name from CAlegalpros to Lawtova. I am assuming due to the numerous complaints to the BBB. Based on my friend's experience, they have been highly negligent.
My friend had an employee admittedly inform him that they've made huge errors, irreparable to the company. And that one employee who was the only helpful person, did not last long and left Lawtova.
I would be happy to take this review down if there are people in Lawtova willing to at least to return an email or phone call.
I am typically a calm individual, watching this whole process and experiencing it with my friend has been unnecessarily mentally and emotionally exhausting due to Lawtova's negligence, lack of communication, and sloth-like work ethic. Working with them has been more painful than my friend's divorce that's highly peaceful and compliant.
If you are reading this review, please message me if you are pursuing a lawsuit against them.