Infobip
Was ist Infobip?
Infobip ist ein führender Anbieter von Omnichannel-Kommunikation, der Marken dabei unterstützt, bedeutungsvolle Beziehungen zu ihren Kunden aufzubauen. Die Kommunikationsplattform bietet eine Mehr erfahren breite Palette von Lösungen, Nachrichtenkanälen und Tools für erweitertes Kundenengagement, Sicherheit, Authentifizierung, Support und Kundenbindung. Weniger anzeigenWer verwendet Infobip?
Vom Bankwesen über Fintech, Versicherungen und Werbung bis hin zu Kundenbindung und On-Demand-Marken hilft der Anbieter dir, langfristige Kundenbeziehungen aufzubauen, Botschaften zu vermitteln und die Nachfrage sowie die Kundenerwartungen zu erfüllen.
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Bewertungen über Infobip
Ahmad Idzuan
Quite good with SMS marketing
Vorteile:
Infobip is a must have software for a SMS marketing campaign. It can handle thousand of contact list easily.
Nachteile:
The cost is the main thing that we are very careful while using this software and i believe it is more suitable for medium or large organization.
Antwort von Infobip
letztes Jahr
Thank you for the review, Ahmad Iduzan! We're glad our solution has helped boost your business.
Sylvia
Easy to use, once you get a hang of it
Kommentare: Infobip provides a holistic package to reach out to different channels using organization-specific business rules that can be customized. That's a big plus point. Personally, having access to our Account Manager [SENSITIVE CONTENT HIDDEN] who is dedicated to supporting our business throughout is a wonderful experience. I am also grateful to [SENSITIVE CONTENT HIDDEN] for her top of the class product knowledge and patience as I went through the process of understanding how the system works in the shortest time possible.
Vorteile:
Infobip works like most CRMs out there but with a better visual. It is easy to use once you get a hang of it.
Nachteile:
I think the way the functions are called are just different from the rest its peers. Even with experience working with different platforms, I find the naming convention of the functions hard to memorize. Infobip uses PEOPLE, SEGMENTS, TAGS, MOMENTS, COMMUNICATION, BROADCAST, FLOW. I wish they're just simply called Contacts, List, Tags, Campaigns. Even if I use the system multiple times a day, I still am not used to how the functions are called. I actually have a sticky note to identify PEOPLE = CONTACTS, SEGMENTS = LIST, TAGS = LIST etc. That's how tough it is.
Antwort von Infobip
vor 2 Jahren
Thank you for the review!
Chin Han
Complete Platform
Kommentare:
So far quite smooth.
No complaints is a good thing meaning it is stable. :)
Vorteile:
Complete suite of email, sms, push notification features.
Nachteile:
Cost slightly high. Huge corporations can bring cost down but they need a dev team.
Antwort von Infobip
vor 2 Jahren
Thank you for the review!
Eva
Outstanding Sms Marketing Platform
Kommentare: It's a great tool for marketing purposes, but they should improve on the response time on issues raised
Vorteile:
Currently using this platform for marketing SMS and push notification features for our core banking system.
Nachteile:
The platform only delivers SMS to Safaricom subscribers. The support team takes a long to respond to the issue raised.
Antwort von Infobip
vor 2 Jahren
Thank you, Eva! We will forward your feedback to our experts.
Christopher
Easy to use product
Kommentare: Very comprehensive but easy to use portal.
Vorteile:
Currently only using the sms feature which is super easy to use
Nachteile:
The top up function would be great if could be integrated with a payment gateway to support credit card or debit card top up
Antwort von Infobip
vor 2 Jahren
Hi Cristopher, thank you for taking the time to leave a review!
