Mobile Text Alerts Erfahrungen

My church has been using MTA for two years and we are continually adding new features.

Kommentare: It a simple and very effective mode of communication. Love it.

Vorteile:

The best feature is the new text to speech. The customer service is insane. They will respond even on Sundays. Wow!

Nachteile:

They down side is the reduction in MMS characters from 1500 to 660.. it's taking me twice as long to construct a messages because I have to cut it short. Errrg

Great for places with multiple groups

Kommentare: We got this program to use for our trauma alerts. We have ended up using it for so much more. We regularly communicate with our staff anything of an urgent nature. The program lets you know who has opted out so you know exactly who gets the messages.

Vorteile:

I love that we can have multiple groups with different members. People can be in one or many groups. We can message some or all and its super easy.

Nachteile:

When member reply it only goes to one administrator. We have a nursing admin team of 5 and it would be great if all 5 could get the reply's that the members send.

It needs more work

Kommentare: Run

Vorteile:

Their marketing is pretty good and promising, but actual product falls short.

Nachteile:

The product is in its infant stages and needs a ton of work. The backend(s) dont match. They use two different interfaces which is unprofessional. The system crashes and locks you out when trying to use it. Documentation is NOT updated to match the current control panel. Sign-up message modifications don't seem to take and different outputs depend on whether someone signs up via QR code or signup form. Campaign consistency matters.

Coinpot

Kommentare: alot I dont spend all day on my phone any more

Vorteile:

The ease of having multiple message 1 click

Nachteile:

its been reliable and it cuts hours off

Best Practice for Mass Texting

Kommentare: Excellent service. These guy's have an Advocate!

Vorteile:

Mobile Text Alerts gives easy access to adding short links, surveys, images, names of subscribers, and more right in the app interface. it's super easy to organize members into groups and even purchase a temporary keyword for a shortcode text in for events and more. The guys and ladies at support are always fast to respond to any questions and are super helpful. Every issue I've had has not only been solved but steps were taken by their team to make CERTAIN we were satisfied with the resolutions and solutions.

Nachteile:

I'd say the only qualm I have is that text in users aren't able to add their names. That's not an issue for everyone but we send out morning messages (AMTEXT) and sometimes personalize those. The web page sign up works much better for having the customer fill in their information and we import spreadsheets full of user data regularly and that rocks... so meh!

Really good background for my ministry

Vorteile:

- Reliable, - Affordable. - Very friendly and helpful staff... - ...in the last 13 mounts there was only 2 small glitch and they were corrected less then 8 hours.

Nachteile:

- Need upgrade to provide the general double opt-in rule. (by-law requirement in many country!) - Need upgrade to send an email to me (admin) if someone opt-in and/or opt-out from my service (by law requirement to keep in record them!) - Very nice to let me send email and SMS campaign together, however the email should be free up to a certain amount of email, but definitely not charging by counting of characters . (Your competitors providing 10-18 000 free emails /m) - Please figure out the Time-zone sensitive sending. Similar than the timezone-wrap in Mailchimp. BUT, if i can suggest: forget it the subscribers time zone selection by their IP address location. This is a dead end! There is a lot of issue with that. However if you let me (admin) set up a "time zone delay-number" at every subscriber record and this number can a variable at the "scheduled sending", that would be a really professional solution.

Love Mobile Txt Alerts

Kommentare: Fantastic. They are helpful and very quick to respond to issues. I love their tutorials that are geared to my business. I recommend them all the time and will continue tol

Vorteile:

The program is fairly easy to use. It does have a slight learning curve for the Senior community but they do have awesome tutorials which makes it much easier to learn and implement.

Nachteile:

There is not much I don't like. I seem to have an easier time of getting subscribers as compared to other like alert software, but sometimes I need more and am not sure how to do certain things. Help is always available quickly and are very knowledgeable and don't make me feel like I should have known that particular issue.

Great Communication Ability

Kommentare: I absolutely love that I have the ability to send a text msg or an email to stay in contact with members on my team. The email feature is what keeps me here. No other text msg service offers this option. The customer service is top notch, esponding to my questions and taking my suggestions to male it more user friendly.

Vorteile:

I really like that I have very quick access to text messaging abilities to get the word out to multiple people at one time.

Nachteile:

It was time consuming to set up since I am not the most tech savvy person

Mobile Text Alerts is the perfect text marketing tool for our needs.

Kommentare: I have been using Mobile Text Alerts for about a year and the features have continued to grow. It has been a perfect way for us to keep in touch with our customers without having to depend on the reach of our social media accounts, which waxes and wanes with each algorithm update.

Vorteile:

Value, ease of use, and the features that make it perfect for a direct network sales business.

Nachteile:

I really don't have any complaints. I think it does what it is intended to do very effectively and efficiently.

Mobile Text alerts is great for text marketing

Kommentare: We're very satisfied

Vorteile:

Easy to use Free trial let's you truly test drive the product

Nachteile:

messages can't be too long or they will count as 2 messages

Love Mobile Text Alerts

Kommentare: All in all, it’s been great for us! I like the MMS feature just wish it didn’t count as 3 messages PER subscriber

Vorteile:

That it’s integrated with the LuLaRoe BLESS System. I also like how we now have a registration link that automatically signs them up for alerts

Nachteile:

The link doesn’t always work in the text alert and sometimes my text either doesn’t go out or goes out twice

Mobile Text Alerts Review

Kommentare: Overall I’ve had a pretty good experience! I just have to make sure when I sign up for a stores messages that I really want them

Vorteile:

I like mobile text alerts for staying on top of different events going on at some of my favorite stores.

Nachteile:

Sometimes the stores go overboard with the amount of messages they send but that doesn’t have anything to do with the quality of the app!

Excellent Customer Service

Vorteile:

The customer service of Mobile-Text-Alerts is excellent. Cust support rep was extremely quick in his responses to our organization and was able to facilitate our entire group text solution in a matter of hours. He responded to emails within minutes and was on top of the job and made it easy for us to renew our account. Would definitely recommend to others.

Nachteile:

Occasionally doesn't send to some phone #'s (could just be a phone issue). Other than that we had no issues.

Love mobile text alerts!

Vorteile:

The customer service is great and it’s easy to use!

Nachteile:

The interface is kinda boring. But still useful!

Group Texting App Above. Others

Vorteile:

great intergrations easy to setup use multifunctional

Nachteile:

pricing ability have more database info

Helps with reminders to clients

Vorteile:

I liked the helpful reminders and how it’s not repetitive and annoying.

Nachteile:

I don’t really approve of how time consuming sending a reminder is.

Mobile Alerts

Kommentare: It has been great. This has helped me with reaching my user MUCH faster than email. In some cases I would have not heard back from them at all because many don't check their email often or either it will redirect to spam. With mobile alerts I can reach them where they are and have piece of mind that the message was not only received but read. And my retention has increased as well.

Vorteile:

The integration and simplicity of it all.

Nachteile:

When sending a picture message it costs me more of my allotment to send out the same message but will an image.

Love it all

Kommentare: So simple and streamlined. I love the app as well.

Vorteile:

what don't I love! It's helped me reach my customers directly! I have never had an issue. When I have reached out for support they have gone above and beyond!

Nachteile:

I really don't have any complaints I can note.

needed something like this to communicate with employees and customers

Kommentare: Communication with customers and employees quickly. Also enjoy reminders I'm able to send out!

Vorteile:

ease of use and great customer support. Customers seem to enjoy the features as well . Mobile Text Alerts seem to be adding features frequently and can't wait to see what is next.

Nachteile:

not as easy to send pics or documents with MMS features as I'd hoped. Also Apple phones can look at docs while androids can't?

texts

Kommentare: great and if i ever have problems its fixed quickly and im always able to get someone on the phone

Vorteile:

that im able to get a plan based on subscribers not by amount of texts i send

Nachteile:

dont really have any dislikes i really like the app

Use to send out to tenants

Kommentare: Gets message out fast

Vorteile:

We have used this to send out info to tenants. makes it easy to send notes and gets the message out very quick

Nachteile:

I hate that there was a limit on how many text you can send out at once. unless you pay for the big package

Inexpensive, Great Asset to a business

Kommentare: Pleased with the price & quality

Vorteile:

Allows us to reach customers when they can't always talk on the phone.

Nachteile:

Just learning where things are and how to navigate but it's not that bad once you take a few minutes and learn.

Awesome Product and Service!

Kommentare: Mobile Text alert is easy and practical. Easily the best solution if you are looking for the ability to provide mass text alerts. We really like the fact we can create groups to tailor who receives alerts.
An awesome way to stay in touch with clients.

Great Product

Kommentare: Any questions are answered quickly and efficiently using the chat feature. The pricing is reasonable and the product is great.

Not useful

Kommentare: It is cheaper than making calls so it economizes some how.

Vorteile:

It was a hectic day trying to figureout how this works it was over all bad experience. I didn't liked it.

Nachteile:

Please start using ai on your system . So it can automatically detect spams. which is also a security threats.