Informacje o produkcie: Mobile Text Alerts
An easy-to-use SMS marketing solution that gets you more sales through the power of texting. Text all your customers in seconds.
Mobile Text Alerts gives easy access to adding short links, surveys, images, names of subscribers, and more right in the app interface.
Sometimes a customer will tell me they did not receive their alert but I think it is on their end.
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Filtruj recenzje (77)
Wardell
My church has been using MTA for two years and we are continually adding new features.
Komentarze: It a simple and very effective mode of communication. Love it.
Zalety:
The best feature is the new text to speech. The customer service is insane. They will respond even on Sundays. Wow!
Wady:
They down side is the reduction in MMS characters from 1500 to 660.. it's taking me twice as long to construct a messages because I have to cut it short. Errrg
Odpowiedź sprzedawcy: Mobile Text Alerts
4 lata temu
Hi Wardell, Thank you for the nice review! We're glad you've had a good experience! :) The character limit for MMS is actually still 1550 - If you're having issues with that or your dashboard isn't reflecting that please let us know at [email protected] and we can look into it for you!
Leslie
Rozważane rozwiązania alternatywne:
Great for places with multiple groups
Komentarze: We got this program to use for our trauma alerts. We have ended up using it for so much more. We regularly communicate with our staff anything of an urgent nature. The program lets you know who has opted out so you know exactly who gets the messages.
Zalety:
I love that we can have multiple groups with different members. People can be in one or many groups. We can message some or all and its super easy.
Wady:
When member reply it only goes to one administrator. We have a nursing admin team of 5 and it would be great if all 5 could get the reply's that the members send.
Odpowiedź sprzedawcy: Mobile Text Alerts
3 lata temu
Thank you so much for taking the time to submit a review! We appreciate your thoughts and are glad the software has worked well for you, and appreciate the feedback on what could make it better for you. (There are customizations available for a customization fee that would be able to accomplish what you described if you had any interest in that - Feel free to reach out to [email protected] if you have any questions about that.) :)
Zweryfikowany recenzent
It needs more work
Komentarze: Run
Zalety:
Their marketing is pretty good and promising, but actual product falls short.
Wady:
The product is in its infant stages and needs a ton of work. The backend(s) dont match. They use two different interfaces which is unprofessional. The system crashes and locks you out when trying to use it. Documentation is NOT updated to match the current control panel. Sign-up message modifications don't seem to take and different outputs depend on whether someone signs up via QR code or signup form. Campaign consistency matters.
Odpowiedź sprzedawcy: Mobile Text Alerts
6 miesięcy temu
Thank you for your honest feedback. Yes, we are in the process of redesigning our platform and we've experienced a few bugs here and there, but you may rest assured that this is temporary as our developers work out these growing pains. We are near the completion of our new platform experience. Please let me know how we can make this up to you. We would be glad to take a look at your account, address any issues, and offer you a free 3-month subscription. We want nothing more than to provide you with the best possible messaging experience and we will do whatever we can to make that happen. Again, thank you for bringing this to our attention. Aaron Nicholson [email protected]
Alnetter
Rozważane rozwiązania alternatywne:
Coinpot
Komentarze: alot I dont spend all day on my phone any more
Zalety:
The ease of having multiple message 1 click
Wady:
its been reliable and it cuts hours off
Odpowiedź sprzedawcy: Mobile Text Alerts
2 lata temu
Hi there, Thanks so much for the nice feedback! Glad you've had a good experience thus far! :) Feel free to let us know if you have any questions - you can reach out via live chat or email [email protected] Best, Sam Pelton
Jasper
Best Practice for Mass Texting
Komentarze: Excellent service. These guy's have an Advocate!
Zalety:
Mobile Text Alerts gives easy access to adding short links, surveys, images, names of subscribers, and more right in the app interface. it's super easy to organize members into groups and even purchase a temporary keyword for a shortcode text in for events and more. The guys and ladies at support are always fast to respond to any questions and are super helpful. Every issue I've had has not only been solved but steps were taken by their team to make CERTAIN we were satisfied with the resolutions and solutions.
Wady:
I'd say the only qualm I have is that text in users aren't able to add their names. That's not an issue for everyone but we send out morning messages (AMTEXT) and sometimes personalize those. The web page sign up works much better for having the customer fill in their information and we import spreadsheets full of user data regularly and that rocks... so meh!
Odpowiedź sprzedawcy: Mobile Text Alerts
3 lata temu
Hi Jasper, Thank you so much for your review and your kind feedback!! We are glad you've had an overall positive experience and hope to continue to provide a valuable product for you! :) In case it helps, there are a couple other ways you could collect subscribers' names, which you could read a little about here: https://mobile-text-alerts.zendesk.com/hc/en-us/articles/360042109833-How-do-I-collect-subscribers-names- Feel free to let us know if you have any questions or needed anything on our end! Our support email is [email protected] Take care!
Karoly
Really good background for my ministry
Zalety:
- Reliable, - Affordable. - Very friendly and helpful staff... - ...in the last 13 mounts there was only 2 small glitch and they were corrected less then 8 hours.
Wady:
- Need upgrade to provide the general double opt-in rule. (by-law requirement in many country!) - Need upgrade to send an email to me (admin) if someone opt-in and/or opt-out from my service (by law requirement to keep in record them!) - Very nice to let me send email and SMS campaign together, however the email should be free up to a certain amount of email, but definitely not charging by counting of characters . (Your competitors providing 10-18 000 free emails /m) - Please figure out the Time-zone sensitive sending. Similar than the timezone-wrap in Mailchimp. BUT, if i can suggest: forget it the subscribers time zone selection by their IP address location. This is a dead end! There is a lot of issue with that. However if you let me (admin) set up a "time zone delay-number" at every subscriber record and this number can a variable at the "scheduled sending", that would be a really professional solution.
Kristine
Love Mobile Txt Alerts
Komentarze: Fantastic. They are helpful and very quick to respond to issues. I love their tutorials that are geared to my business. I recommend them all the time and will continue tol
Zalety:
The program is fairly easy to use. It does have a slight learning curve for the Senior community but they do have awesome tutorials which makes it much easier to learn and implement.
Wady:
There is not much I don't like. I seem to have an easier time of getting subscribers as compared to other like alert software, but sometimes I need more and am not sure how to do certain things. Help is always available quickly and are very knowledgeable and don't make me feel like I should have known that particular issue.
Odpowiedź sprzedawcy: Mobile Text Alerts
3 lata temu
Hi Kristine, Thank you so much for your kind feedback! Glad to hear you've had an overall good experience! If you have any questions or need any further help on how to do things or suggestions on how to get more subscribers feel free to let us know! ([email protected])
Zweryfikowany recenzent
Great Communication Ability
Komentarze: I absolutely love that I have the ability to send a text msg or an email to stay in contact with members on my team. The email feature is what keeps me here. No other text msg service offers this option. The customer service is top notch, esponding to my questions and taking my suggestions to male it more user friendly.
Zalety:
I really like that I have very quick access to text messaging abilities to get the word out to multiple people at one time.
Wady:
It was time consuming to set up since I am not the most tech savvy person
Odpowiedź sprzedawcy: Mobile Text Alerts
4 lata temu
Hi there, Thank you for the nice feedback! :) We hope to continue to provide a positive experience for you and let us know if you have any other questions or suggestions!
David
Mobile Text Alerts is the perfect text marketing tool for our needs.
Komentarze: I have been using Mobile Text Alerts for about a year and the features have continued to grow. It has been a perfect way for us to keep in touch with our customers without having to depend on the reach of our social media accounts, which waxes and wanes with each algorithm update.
Zalety:
Value, ease of use, and the features that make it perfect for a direct network sales business.
Wady:
I really don't have any complaints. I think it does what it is intended to do very effectively and efficiently.
Odpowiedź sprzedawcy: Mobile Text Alerts
4 lata temu
Hi David, Thank you for the kind review! We hope you continue to find great success! :) Best, Mobile Text Alerts, LLC
Todd
Mobile Text alerts is great for text marketing
Komentarze: We're very satisfied
Zalety:
Easy to use Free trial let's you truly test drive the product
Wady:
messages can't be too long or they will count as 2 messages
Odpowiedź sprzedawcy: Mobile Text Alerts
3 lata temu
Thank you so much for your review and feedback of the free test account! We appreciate your thoughts and feedback and are glad you've had an overall positive experience (even in light of the 160 character SMS limit). Please feel free to let us know if you ever have further questions or feedback! (You can email at [email protected])
Missy
Love Mobile Text Alerts
Komentarze: All in all, it’s been great for us! I like the MMS feature just wish it didn’t count as 3 messages PER subscriber
Zalety:
That it’s integrated with the LuLaRoe BLESS System. I also like how we now have a registration link that automatically signs them up for alerts
Wady:
The link doesn’t always work in the text alert and sometimes my text either doesn’t go out or goes out twice
Odpowiedź sprzedawcy: Mobile Text Alerts
4 lata temu
Hi Missy, Thank you for your feedback! Glad to hear you've had an overall good experience. If you have any issues with messages/links feel free to reach out to [email protected] and we can try to help troubleshoot!
Ali
Mobile Text Alerts Review
Komentarze: Overall I’ve had a pretty good experience! I just have to make sure when I sign up for a stores messages that I really want them
Zalety:
I like mobile text alerts for staying on top of different events going on at some of my favorite stores.
Wady:
Sometimes the stores go overboard with the amount of messages they send but that doesn’t have anything to do with the quality of the app!
Odpowiedź sprzedawcy: Mobile Text Alerts
2 lata temu
Thanks for the 5 stars Ali! We're glad to have you as a customer.
Sid
Excellent Customer Service
Zalety:
The customer service of Mobile-Text-Alerts is excellent. Cust support rep was extremely quick in his responses to our organization and was able to facilitate our entire group text solution in a matter of hours. He responded to emails within minutes and was on top of the job and made it easy for us to renew our account. Would definitely recommend to others.
Wady:
Occasionally doesn't send to some phone #'s (could just be a phone issue). Other than that we had no issues.
Odpowiedź sprzedawcy: Mobile Text Alerts
5 lat temu
Thank you for the feedback! :) We appreciate you taking the time to give us a review!
Leigh
Love mobile text alerts!
Zalety:
The customer service is great and it’s easy to use!
Wady:
The interface is kinda boring. But still useful!
Odpowiedź sprzedawcy: Mobile Text Alerts
4 lata temu
Hi Leigh, Thank you for the nice feedback! :) We're glad you've had a good experience thus far. Let us know if there was anything else we could do to improve things on our end!
Scott
Group Texting App Above. Others
Zalety:
great intergrations easy to setup use multifunctional
Wady:
pricing ability have more database info
Odpowiedź sprzedawcy: Mobile Text Alerts
3 lata temu
Hi Scott, Thank you so much for your review and for the high rating and comments! If you want to discuss pricing and the ability to have more database info you're welcome to chat with us to see if we can work something out, just let us know! :) Best, Mobile Text Alerts, LLC
Nishaaj
Helps with reminders to clients
Zalety:
I liked the helpful reminders and how it’s not repetitive and annoying.
Wady:
I don’t really approve of how time consuming sending a reminder is.
Odpowiedź sprzedawcy: Mobile Text Alerts
4 miesiące temu
Hi Nishaaj, thank you so much for your kind review and feedback! We'd love to help streamline the message sending process for you as well - Can you send an email to [email protected] and we can help walk you through the quickest ways to send messages? (For example, you can send a message in 1 minute or less through the online dashboard and mobile app.) Let us know if there is anything else we can do to help! :)
papy
Mobile Alerts
Komentarze: It has been great. This has helped me with reaching my user MUCH faster than email. In some cases I would have not heard back from them at all because many don't check their email often or either it will redirect to spam. With mobile alerts I can reach them where they are and have piece of mind that the message was not only received but read. And my retention has increased as well.
Zalety:
The integration and simplicity of it all.
Wady:
When sending a picture message it costs me more of my allotment to send out the same message but will an image.
Odpowiedź sprzedawcy: Mobile Text Alerts
3 lata temu
Hi Papy, Thanks for your comments! We do believe that texting is a much more effective way to reach people than email. In regards to the picture messages using more allotment, the picture messages can also have over 9 times the character limit than regular SMS, if that helps. :) Feel free to reach out to [email protected] with any other questions or comments!
Jenny
Love it all
Komentarze: So simple and streamlined. I love the app as well.
Zalety:
what don't I love! It's helped me reach my customers directly! I have never had an issue. When I have reached out for support they have gone above and beyond!
Wady:
I really don't have any complaints I can note.
Odpowiedź sprzedawcy: Mobile Text Alerts
3 lata temu
Hi Jenny, Thank you so much for your kind review!! We are glad you've had a good experience! Please feel free to reach out if you ever have any questions or issues (our email is [email protected]). :)
Linda
needed something like this to communicate with employees and customers
Komentarze: Communication with customers and employees quickly. Also enjoy reminders I'm able to send out!
Zalety:
ease of use and great customer support. Customers seem to enjoy the features as well . Mobile Text Alerts seem to be adding features frequently and can't wait to see what is next.
Wady:
not as easy to send pics or documents with MMS features as I'd hoped. Also Apple phones can look at docs while androids can't?
kastle
texts
Komentarze: great and if i ever have problems its fixed quickly and im always able to get someone on the phone
Zalety:
that im able to get a plan based on subscribers not by amount of texts i send
Wady:
dont really have any dislikes i really like the app
Zweryfikowany recenzent
Use to send out to tenants
Komentarze: Gets message out fast
Zalety:
We have used this to send out info to tenants. makes it easy to send notes and gets the message out very quick
Wady:
I hate that there was a limit on how many text you can send out at once. unless you pay for the big package
Joy
Inexpensive, Great Asset to a business
Komentarze: Pleased with the price & quality
Zalety:
Allows us to reach customers when they can't always talk on the phone.
Wady:
Just learning where things are and how to navigate but it's not that bad once you take a few minutes and learn.
Odpowiedź sprzedawcy: Mobile Text Alerts
3 lata temu
Hi Joy, Thank you for your comments and feedback! So glad that you've had a good experience! If you still have any questions about navigating the service (or any other aspect of your account) feel free to let us know. (Contact info can be found at https://mobile-text-alerts.com/contact)
Brian
Awesome Product and Service!
Komentarze:
Mobile Text alert is easy and practical. Easily the best solution if you are looking for the ability to provide mass text alerts. We really like the fact we can create groups to tailor who receives alerts.
An awesome way to stay in touch with clients.
Odpowiedź sprzedawcy: Mobile Text Alerts
6 lat temu
Thank you for the positive review, please let us know if there is anything we can do to make your experience even better!
Mariel
Great Product
Komentarze: Any questions are answered quickly and efficiently using the chat feature. The pricing is reasonable and the product is great.
Odpowiedź sprzedawcy: Mobile Text Alerts
6 lat temu
Hi Mariel, thanks for the kind words. We love having you as a customer, please let us know if we can help with anything!
Zweryfikowany recenzent
Not useful
Komentarze: It is cheaper than making calls so it economizes some how.
Zalety:
It was a hectic day trying to figureout how this works it was over all bad experience. I didn't liked it.
Wady:
Please start using ai on your system . So it can automatically detect spams. which is also a security threats.
Odpowiedź sprzedawcy: Mobile Text Alerts
2 lata temu
Hi there, Thanks for leaving a review - Sorry to hear you had some issues! We'd love for a chance to try to make it right with you. Please send over an email to [email protected] and we'd be happy to help you get things figured out! Take care, Mobile Text Alerts