Description de SOCi
SOCi est une plateforme de gestion des réseaux sociaux et de la réputation pour les entreprises de plus de 10 sites. Utilisé par de grandes marques telles que Sport Clips, Greystar et Ace Hardware, Lire la suite SOCi répond aux besoins de flux de travail complexes des spécialistes du marketing sur plusieurs sites. Protégez votre marque avec des bibliothèques de contenu et des flux de travail d'approbation. Faites évoluer l'engagement social sur des centaines de pages locales, sur des annonces sociales et des avis en ligne, via un outil central. Obtenez rapidement des informations sur les performances locales pour reproduire les réussites. Afficher moinsQui utilise SOCi ?
Cette solution aide les entreprises multisites à gérer leurs réseaux sociaux.
SOCi ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
SOCi
Alternatives à SOCi
Avis sur SOCi
Danielle
EASY! It's my one-stop shop for social and reputation!
Avantages:
Everything I can see in one stop. The Reputation Dashboard is AMAZING!! I love being able to search quickly to see how we are doing on the review platforms. Being able to easily filter by date, platform or key words. LOVE IT!!
Inconvénients:
Honestly....nothing to do with the software. I least like it when our team members don't get on and take advantage of it...I love it that much!!
Mary Ann
Alternatives envisagées :
I LOVE Soci
Commentaires: Their customer service is spectacular. I love working with them! Getting all of our teams online was a breeze.
Avantages:
I can give my property managers one login to access all of their social media platforms where they can create custom content to post. The best part is that I can review and approve their content before it goes live online.
Inconvénients:
Responding to private messages and comments is a little confusing. Each back and forth message is listed as its own "task" so if someone sends two sentences separately in FB messenger, we have two tasks about the same thing that we have to enter and close.
Utilisateur vérifié
Not ready for prime time
Commentaires: If you are competent with social media management it can be a useful tool, but as opposed to how they market the product this is not for beginners. It's clear that Soci wasn't initially designed for the retail industry and that it was absolutely not designed for companies that do not already employ trained marketers.
Avantages:
It does allow for easy posting to Twitter/Insta/ and Facebook since it will convert imaging for you.
Inconvénients:
It is glitchy and feels like a beta product even two years in.
Réponse de l'équipe de SOCi
l’année dernière
Thank you for taking the time to write this review. We certainly always hope to be helpful so I'm sorry to hear that hasn't been your experience thus far. We're always looking to grow and improve. If you have any ideas on how we could be more effective for you we would love your input. If there are any specific issues or workarounds you'd like assistance with, we would also welcome that opportunity. You can contact your CSM or our support at [email protected] Thank you again for your review.
Michaela
Soci
Commentaires: I've only really had issues with the Mobile App Soci Go; (besides the minor problems on the App) I thoroughly enjoyed using the program. Sometimes it seems a little to complex with the conversation, reputation, and creative features. I like that App is always accessible even if I have some minor issues. Overall, I enjoy Soci.
Avantages:
I like the Scheduling Feature. I specifically like the ability to schedule all Social Networks at the same time.
Inconvénients:
The Mobile App Soci Go is a little too difficult to use everyday. It's set up just like the website so navigation is easy but there seems to have a lot of glitches. I also do not like when a post is scheduled, to adjust the time you have to adjust the time for all the social medias individually vs together.
Réponse de l'équipe de SOCi
il y a 3 ans
Hi Michaela, Thank you for your honest review. We're delighted to hear that our scheduling tool has been a huge help and look forward to continually improving.
Jessica
Alternatives envisagées :
SOCi Solves Social
Avantages:
The ease of use for our franchisees! We wanted to be able to scale our social strategy but also give franchisees a feeling of local control and SOCi solves for both! Plus there's so many unique features that I didn't find in other platforms like dynamic text insertion, peak time posting, content scoring, etc.
Inconvénients:
I'd like to be able to post videos to Instagram but that's part of their product improvements for later this year anyways.
