Cos'è SOCi?
SOCi è la principale piattaforma di gestione della reputazione e dei social media per aziende con oltre 10 sedi. Utilizzata dai migliori brand, tra cui Clips Sport, Greystar e Ace Hardware, SOCi Scopri di più risolve le complesse esigenze dei flussi di lavoro degli addetti al marketing sparsi tra più sedi. Protezione del brand con librerie di contenuti e flussi di lavoro di approvazione. Scalatura del coinvolgimento sui social tra centinaia di pagine locali, annunci social e recensioni online tramite uno strumento centralizzato. Consente di ottenere rapidamente informazioni dettagliate sulle prestazioni locali per ripetere il successo. Mostra menoChi utilizza SOCi?
Questa soluzione aiuta le imprese con più sedi a gestire i propri social media.
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SOCi
Alternative a SOCi
Recensioni su SOCi
Danielle
EASY! It's my one-stop shop for social and reputation!
Aspetti positivi:
Everything I can see in one stop. The Reputation Dashboard is AMAZING!! I love being able to search quickly to see how we are doing on the review platforms. Being able to easily filter by date, platform or key words. LOVE IT!!
Aspetti negativi:
Honestly....nothing to do with the software. I least like it when our team members don't get on and take advantage of it...I love it that much!!
Mary Ann
Alternative considerate:
I LOVE Soci
Commenti: Their customer service is spectacular. I love working with them! Getting all of our teams online was a breeze.
Aspetti positivi:
I can give my property managers one login to access all of their social media platforms where they can create custom content to post. The best part is that I can review and approve their content before it goes live online.
Aspetti negativi:
Responding to private messages and comments is a little confusing. Each back and forth message is listed as its own "task" so if someone sends two sentences separately in FB messenger, we have two tasks about the same thing that we have to enter and close.
Utente Verificato
Not ready for prime time
Commenti: If you are competent with social media management it can be a useful tool, but as opposed to how they market the product this is not for beginners. It's clear that Soci wasn't initially designed for the retail industry and that it was absolutely not designed for companies that do not already employ trained marketers.
Aspetti positivi:
It does allow for easy posting to Twitter/Insta/ and Facebook since it will convert imaging for you.
Aspetti negativi:
It is glitchy and feels like a beta product even two years in.
Risposta di SOCi
anno scorso
Thank you for taking the time to write this review. We certainly always hope to be helpful so I'm sorry to hear that hasn't been your experience thus far. We're always looking to grow and improve. If you have any ideas on how we could be more effective for you we would love your input. If there are any specific issues or workarounds you'd like assistance with, we would also welcome that opportunity. You can contact your CSM or our support at [email protected] Thank you again for your review.
Michaela
Soci
Commenti: I've only really had issues with the Mobile App Soci Go; (besides the minor problems on the App) I thoroughly enjoyed using the program. Sometimes it seems a little to complex with the conversation, reputation, and creative features. I like that App is always accessible even if I have some minor issues. Overall, I enjoy Soci.
Aspetti positivi:
I like the Scheduling Feature. I specifically like the ability to schedule all Social Networks at the same time.
Aspetti negativi:
The Mobile App Soci Go is a little too difficult to use everyday. It's set up just like the website so navigation is easy but there seems to have a lot of glitches. I also do not like when a post is scheduled, to adjust the time you have to adjust the time for all the social medias individually vs together.
Risposta di SOCi
3 anni fa
Hi Michaela, Thank you for your honest review. We're delighted to hear that our scheduling tool has been a huge help and look forward to continually improving.
Jessica
Alternative considerate:
SOCi Solves Social
Aspetti positivi:
The ease of use for our franchisees! We wanted to be able to scale our social strategy but also give franchisees a feeling of local control and SOCi solves for both! Plus there's so many unique features that I didn't find in other platforms like dynamic text insertion, peak time posting, content scoring, etc.
Aspetti negativi:
I'd like to be able to post videos to Instagram but that's part of their product improvements for later this year anyways.
