SysAid

@sysaid

SysAid is an all-in-one IT service management tool that integrates all essentials directly into ONE service desk and asset management platform.

SysAid.com
Na Twitteri od máj 2009
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  1. pred 15 minútami

    Do you have a poor understanding of the difference between incidents + problems? This might help.

  2. pred 2 hodinami

    When it comes to reporting the important thing is to ensure you include info that your stakeholders need.

  3. pred 3 hodinami

    "A great proactively communicates with their users to help keep them informed" –

  4. pred 4 hodinami

    Do you even know how your users actually feel about the services you deliver?

  5. pred 4 hodinami

    You may know and understand your SLAs, but what about your customers?

  6. pred 5 hodinami

    When you tear up everything up + tell ppl to start working differently, you’re bound to stir up opposition.

    1 Tweet sa páčil
  7. pred 6 hodinami

    The largest of companies need to have formalized teams , but what about smaller teams?

  8. pred 7 hodinami

    Top tip from : Ensure that each + every one of your KPIs can be measured.

  9. pred 19 hodinami

    In unexpected circumstances a good will need to break the rules.

  10. pred 20 hodinami

    "You need to pay attention to the business impact of whatever it is you're working on" –

  11. pred 21 hodinami

    The ’s fundamental responsibilities don’t end when you put the phone down after a call.

  12. pred 22 hodinami

    Don't forget: a conversation is worth a thousand statistics.

  13. pred 22 hodinami

    In this blog we explain how to get the most out of limited resource.

  14. pred 22 hodinami

    If you want to know what isn’t working properly + how to fix it, ask the people doing the job.

  15. pred 23 hodinami

    Tip to better meet customer expectations: Understand what people expect

  16. pred 24 hodinami

    Here are some examples of KPIs a could use to indicate whether they're achieving the objectives.

  17. pred 24 hodinami

    "While the roles are different between the incident + problem teams, it doesn’t mean the people have to be."

  18. 9. 2.

    3 tips for building a ecosystem that keeps your end users satisfied.

  19. 9. 2.

    Have you considered gamifying your metrics to help motivate your team to hit their KPIs?

    1 Retweet 1 Tweet sa páčil
  20. 9. 2.

    Do you know what the role of the ECAB is when it comes to change management? explains.

    1 Retweet 1 Tweet sa páčil

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