SysAid

@sysaid

SysAid is an all-in-one IT service management tool that integrates all essentials directly into ONE service desk and asset management platform.

SysAid.com
Pridružio/la se svibanj 2009.
555 fotografija ili videozapisa Fotografije i videozapisi

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  1. prije 15 minuta

    Do you have a poor understanding of the difference between incidents + problems? This might help.

  2. prije 2 sata

    When it comes to reporting the important thing is to ensure you include info that your stakeholders need.

  3. prije 3 sata

    "A great proactively communicates with their users to help keep them informed" –

  4. prije 4 sata

    Do you even know how your users actually feel about the services you deliver?

  5. prije 4 sata

    You may know and understand your SLAs, but what about your customers?

  6. prije 5 sati

    When you tear up everything up + tell ppl to start working differently, you’re bound to stir up opposition.

    1 korisnik označava da mu se sviđa
  7. prije 6 sati

    The largest of companies need to have formalized teams , but what about smaller teams?

  8. prije 7 sati

    Top tip from : Ensure that each + every one of your KPIs can be measured.

  9. prije 19 sati

    In unexpected circumstances a good will need to break the rules.

  10. prije 20 sati

    "You need to pay attention to the business impact of whatever it is you're working on" –

  11. prije 21 sat

    The ’s fundamental responsibilities don’t end when you put the phone down after a call.

  12. prije 22 sata

    Don't forget: a conversation is worth a thousand statistics.

  13. prije 22 sata

    In this blog we explain how to get the most out of limited resource.

  14. prije 22 sata

    If you want to know what isn’t working properly + how to fix it, ask the people doing the job.

  15. prije 23 sata

    Tip to better meet customer expectations: Understand what people expect

  16. prije 24 sata

    Here are some examples of KPIs a could use to indicate whether they're achieving the objectives.

  17. prije 24 sata

    "While the roles are different between the incident + problem teams, it doesn’t mean the people have to be."

  18. 9. velj

    3 tips for building a ecosystem that keeps your end users satisfied.

  19. 9. velj

    Have you considered gamifying your metrics to help motivate your team to hit their KPIs?

    1 proslijeđeni tweet 1 korisnik označava da mu se sviđa
  20. 9. velj

    Do you know what the role of the ECAB is when it comes to change management? explains.

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