SysAid

@sysaid

SysAid is an all-in-one IT service management tool that integrates all essentials directly into ONE service desk and asset management platform.

SysAid.com
Bergabung Mei 2009
555 Foto dan video Foto dan video

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  1. 11 menit yang lalu

    Do you have a poor understanding of the difference between incidents + problems? This might help.

  2. 1 jam yang lalu

    When it comes to reporting the important thing is to ensure you include info that your stakeholders need.

  3. 3 jam yang lalu

    "A great proactively communicates with their users to help keep them informed" –

  4. 4 jam yang lalu

    Do you even know how your users actually feel about the services you deliver?

  5. 4 jam yang lalu

    You may know and understand your SLAs, but what about your customers?

  6. 5 jam yang lalu

    When you tear up everything up + tell ppl to start working differently, you’re bound to stir up opposition.

    1 suka
  7. 6 jam yang lalu

    The largest of companies need to have formalized teams , but what about smaller teams?

  8. 7 jam yang lalu

    Top tip from : Ensure that each + every one of your KPIs can be measured.

  9. 19 jam yang lalu

    In unexpected circumstances a good will need to break the rules.

  10. 20 jam yang lalu

    "You need to pay attention to the business impact of whatever it is you're working on" –

  11. 21 jam yang lalu

    The ’s fundamental responsibilities don’t end when you put the phone down after a call.

  12. 21 jam yang lalu

    Don't forget: a conversation is worth a thousand statistics.

  13. 22 jam yang lalu

    In this blog we explain how to get the most out of limited resource.

  14. 22 jam yang lalu

    If you want to know what isn’t working properly + how to fix it, ask the people doing the job.

  15. 23 jam yang lalu

    Tip to better meet customer expectations: Understand what people expect

  16. 24 jam yang lalu

    Here are some examples of KPIs a could use to indicate whether they're achieving the objectives.

  17. 24 jam yang lalu

    "While the roles are different between the incident + problem teams, it doesn’t mean the people have to be."

  18. 9 Feb

    3 tips for building a ecosystem that keeps your end users satisfied.

  19. 9 Feb

    Have you considered gamifying your metrics to help motivate your team to hit their KPIs?

    1 retweet 1 suka
  20. 9 Feb

    Do you know what the role of the ECAB is when it comes to change management? explains.

    1 retweet 1 suka

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