Personalization | Cortana Intelligence Suite

Aerial view of people around a conference table.

Personalize the customer experience … by putting them in control

Give your customers what they want, when they want it. Offer personalized solutions that put customers in control, anticipate their actions, and provide a superior experience.

PERSONALIZATION WITH CORTANA INTELLIGENCE SUITE

Create the products and services that your customers are asking for by harnessing data you already have. Cortana Intelligence Suite lets you predict outcomes with machine learning and create solutions to anticipate your customers’ next move, glean insights about high-value customers to maintain their loyalty, and learn which customer actions indicate an engaged experience so you can create a more enticing journey for them.

Reduce customer churn and grow engagement with seamless, personalized experiences that translate into loyalty, goodwill, and future sales. Connect and manage your data with visual dashboards that focus on your priorities … and use machine learning and advanced analytics to predict outcomes and make decisions. With pre-built solutions and a wizard-based interface, it’s easy to get started.

CORTANA INTELLIGENCE SUITE BENEFITS

  • Keep customers happy, loyal, and profitable by offering more of what they want, when they want it—or even before they know they want it
  • Improve customer targeting by anticipating future actions based on past learnings
  • Increase graduation rates using predictive analytics to create personalized experiences
  • Identify and acquire the most valuable customers for your business using sentiment analysis and perceptual analytics
  • Create more targeted and effective campaigns with personalization that reduce customer churn and increase sales
Back To Top
close-button
Industries
For customers
For partners
For developers
Values
Company