We’re looking for big thinkers with small egos to join us on our mission to make internet business personal
Find your team
Our headquarters is located in downtown San Francisco, the tech capital of the world. We're hiring for positions in Marketing, Sales, Customer Support, Growth, and Finance here.
Our technology is built and run in Dublin, Ireland. We're hiring for positions in Product Management, Engineering, Product Design, and Customer Support here.
Eoghan Mccabe
Business
Paul Adams
Product
Des Traynor
Strategy
Darragh Curran
Engineering
Sian Townsend
Research
Russ Thau
Sales
Matt Hodges
Marketing
Eoghan co-founded Intercom. Prior to that, he started an award-winning software design consultancy called Contrast, and founded Exceptional, a developer tool startup acquired in 2011. He moved from Ireland to San Francisco that year to start Intercom. Check out his post on how he raised $30 million in 30 months.
Eoghan McCabe, CEO & Co-Founder
Before Intercom, Paul was Facebook's Global Head of Brand Design, where he also worked in product management. Prior to that he was at Google, working on Gmail, YouTube, and Google+ where he invented the Circles concepts. He authored the social marketing bestseller, Grouped, and this popular post on, The End of Apps as We Know Them.
Paul Adams, VP of Product
As co-founder, Des helped build and grow Intercom's product and customer support teams. He now contributes to many facets of the business as Chief Strategy Officer. He created Intercom’s blog and is a regular on the speaker circuit, having spoken at Web Summit, Mind the Product, and the Business of Software. Read one of his epic posts, Product Strategy Means Saying No.
Des Traynor, Chief Strategy Officer
After joining Intercom in 2012 as the 4th software engineer, Darragh climbed the ranks to become its VP of Engineering. He is responsible for leading and growing Intercom’s engineering teams. Prior to Intercom he worked at Amazon, Contrast, and a mix of other technology companies. Check out his post, Shipping Is Your Company’s Heartbeat.
Darragh Curran, VP of Engineering
Before Intercom, Sian spent nearly 8 years leading user research and managing teams at Google. Her last project was to lead the research behind a worldwide redesign of Google Maps. Sian has lived and worked in Europe, Asia, Africa, and now San Francisco. Read her post, Making Sense of Customer Feedback.
Sian Townsend, Director of Research
Russ is a SaaS sales veteran who helped start and scale the sales team at Box. Prior to Box, Russ was the first to build out a sales team to sell more product to existing customers at SuccessFactors. He helped both grow from $10M to $100M and a IPO. Check out his blog post, Time for Sales to Call a Truce With Customers.
Russ Thau, VP of Sales
Matt founded Intercom's marketing team. The resident Australian at Intercom, he came from Atlassian where he ran marketing for their suite of collaboration tools, including HipChat and Confluence. Hear him speak on Intercom’s jobs-to-be-done approach to marketing and read his guide to creating landing pages that convert.
Matt Hodges, Senior Director of Marketing
We value people who have a very tangible impact, not those who simply want to put in the hours, show face, and do busywork.
Our time on this earth is short. Our careers are even shorter. Know that the Intercom challenge is a race against time.
We know perfection is impossible, but we can’t help but fight for it because we’re passionate about our work and take pride in anything we put our name to.
We respectfully look at the rest of the industry with critical eyes knowing that we are and must continue to simply be better.
We love people who aspire to greatness. They inspire those around them, and raise the relative bar.
We believe very strongly in the power of thinking big. Very big. But we know big things have small beginnings.