Motadata ServiceOps
Czym jest Motadata ServiceOps?
Motadata ServiceOps is an ITIL-aligned ITSM solution built on our proprietary DFIT (Deep Learning Framework for IT Operation) that empowers IT organizations to rapidly adopt changes across people, Czytaj dalej processes, and technology. It offers capabilities like intelligent automation, NLP-powered virtual agents, support for enterprise service management, and more. The major modules are Help Desk, Service Desk, IT Asset Management, and Patch Management. Czytaj mniejKto korzysta z produktu: Motadata ServiceOps?
SAARC, Middle East, Africa, SEA
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Motadata ServiceOps
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Motadata ServiceOps – Recenzje od zweryfikowanych użytkowników
Gaurav
Great tool to monitor networks.
Zalety:
ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.
Wady:
ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.
Gaurang
Best Servicedesk tool for Mid Size organization
Komentarze: We are really satisfied with motadata serviceops software and their support team. We are able to slash down the team effort by 40%.
Zalety:
Motadata serviceops is unified software that provides servicedesk/helpdesk, Asset management and patch management on single platform. User experience and performance of tool is way better than other vendor tool which we have evaluated. I took only 2 weeks for our agent to well verse with our software. Also, the multi channel service delivery is awesome with support of built in chatbot and chat software.
Wady:
I think it would be better if they also include third party patching as part of patch management
Jaykumar
Motadata EMS
Zalety:
Easy of use. GUI KPI for over all infrastructure.
Wady:
Features and functionality needs to be improved a lot in comparison to similar offering for prominent software publisher.
Mayank
Ease at finger tips for IT Pros
Zalety:
Simplicity with full graphical view of organization.
Wady:
Linux based, maybe a little complex, but it's easy once you set it up.
Shane
Amazing Product
Komentarze: Amazing Product
Zalety:
Amazing Product to work with, it has all components for an Effective ITSM solutions
Wady:
None at this time - The Product works just superb
