Motadata ServiceOpsの概要
Motadata ServiceOps is an ITIL-aligned ITSM solution built on our proprietary DFIT (Deep Learning Framework for IT Operation) that empowers IT organizations to rapidly adopt changes across people, 続きを読む processes, and technology. It offers capabilities like intelligent automation, NLP-powered virtual agents, support for enterprise service management, and more. The major modules are Help Desk, Service Desk, IT Asset Management, and Patch Management. 表示を減らすMotadata ServiceOpsの対象ユーザー
SAARC, Middle East, Africa, SEA
Motadata ServiceOpsをご存知でしょうか？
別の人気製品との比較
Motadata ServiceOps
Other great alternatives to Motadata ServiceOps
Motadata ServiceOpsのレビュー
Gaurav
Great tool to monitor networks.
良いポイント:
ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.
改善してほしい点:
ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.
Gaurang
Best Servicedesk tool for Mid Size organization
製品を使ってみた感想： We are really satisfied with motadata serviceops software and their support team. We are able to slash down the team effort by 40%.
良いポイント:
Motadata serviceops is unified software that provides servicedesk/helpdesk, Asset management and patch management on single platform. User experience and performance of tool is way better than other vendor tool which we have evaluated. I took only 2 weeks for our agent to well verse with our software. Also, the multi channel service delivery is awesome with support of built in chatbot and chat software.
改善してほしい点:
I think it would be better if they also include third party patching as part of patch management
Jaykumar
Motadata EMS
良いポイント:
Easy of use. GUI KPI for over all infrastructure.
改善してほしい点:
Features and functionality needs to be improved a lot in comparison to similar offering for prominent software publisher.
Mayank
Ease at finger tips for IT Pros
良いポイント:
Simplicity with full graphical view of organization.
改善してほしい点:
Linux based, maybe a little complex, but it's easy once you set it up.
Shane
Amazing Product
製品を使ってみた感想： Amazing Product
良いポイント:
Amazing Product to work with, it has all components for an Effective ITSM solutions
改善してほしい点:
None at this time - The Product works just superb
