Motadata ServiceOps

Motadata ServiceOps

4,4 (32)

Hvad er Motadata ServiceOps?

Motadata ServiceOps is an ITIL-aligned ITSM solution built on our proprietary DFIT (Deep Learning Framework for IT Operation) that empowers IT organizations to rapidly adopt changes across people, processes, and technology. It offers capabilities like intelligent automation, NLP-powered virtual agents, support for enterprise service management, and more. The major modules are Help Desk, Service Desk, IT Asset Management, and Patch Management.

Hvem bruger Motadata ServiceOps?

SAARC, Middle East, Africa, SEA

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Anmeldelser af Motadata ServiceOps

Gennemsnitlig score

Samlet
4,4
Brugervenlighed
4,3
Kundeservice
4,3
Egenskaber
4,3
Værdi for pengene
4,3

Anmeldelser efter virksomhedsstørrelse (medarbejdere)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Find anmeldelser efter vurdering

5
47%
4
44%
3
9%
Læs alle 32 anmeldelser
Gaurav
Gaurav
Co-Founder & CIO i Indien
Bekræftet LinkedIn-bruger
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Great tool to monitor networks.

5,0 for 5 år siden

Fordele:

ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.

Ulemper:

ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.

Gaurang
CSO i Indien
Computersoftware, 11-50 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Best Servicedesk tool for Mid Size organization

4,0 for 7 måneder siden

Kommentarer: We are really satisfied with motadata serviceops software and their support team. We are able to slash down the team effort by 40%.

Fordele:

Motadata serviceops is unified software that provides servicedesk/helpdesk, Asset management and patch management on single platform. User experience and performance of tool is way better than other vendor tool which we have evaluated. I took only 2 weeks for our agent to well verse with our software. Also, the multi channel service delivery is awesome with support of built in chatbot and chat software.

Ulemper:

I think it would be better if they also include third party patching as part of patch management

Jaykumar
Jaykumar
Senior Manager i Indien
Bekræftet LinkedIn-bruger
Telekommunikation, 501-1.000 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Motadata EMS

3,0 for 4 år siden

Fordele:

Easy of use. GUI KPI for over all infrastructure.

Ulemper:

Features and functionality needs to be improved a lot in comparison to similar offering for prominent software publisher.

Mayank
Mayank
Sr. Database Administrator i USA
Bekræftet LinkedIn-bruger
Finansielle tjenesteydelser, 501-1.000 medarbejdere
Har anvendt softwaren til: Over 2 år
Anmelderkilde

Ease at finger tips for IT Pros

5,0 for 4 år siden

Fordele:

Simplicity with full graphical view of organization.

Ulemper:

Linux based, maybe a little complex, but it's easy once you set it up.

Shane
Director i Indien
Informationsteknologi og -tjenester, 11-50 medarbejdere
Har anvendt softwaren til: Over 1 år
Anmelderkilde

Amazing Product

5,0 for 6 måneder siden

Kommentarer: Amazing Product

Fordele:

Amazing Product to work with, it has all components for an Effective ITSM solutions

Ulemper:

None at this time - The Product works just superb

Læs alle 32 anmeldelser

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