Feedbackly
Cos'è Feedbackly?
Feedbackly è uno strumento di feedback multifunzione che trasforma automaticamente i feedback in vendite e crescita durante l'intero percorso del cliente. Crea sondaggi personalizzabili e pubblicali Scopri di più contemporaneamente su qualsiasi canale di vendita o di comunicazione; analizza le risposte nella dashboard leader del settore e nello strumento specializzato di analisi del percorso del cliente. Sfrutta il concetto di mappatura del percorso del cliente per monitorare con precisione i livelli di soddisfazione. Usa poi queste conoscenze per prendere decisioni aziendali che porteranno al successo della tua azienda. Mostra menoChi utilizza Feedbackly?
Il prodotto è utilizzato da aziende di tutte le dimensioni con una presenza fisica al dettaglio o un negozio di e-commerce. Questa soluzione è stata creata per adattarsi a tutti i settori, grazie alla sua flessibilità e facilità d'uso.
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Feedbackly
Recensioni su Feedbackly
Utente Verificato
Customer feedback collection made easy
Aspetti positivi:
Feedbackly is a decent customer feedback tool that I have used and managed for multiple clients. It is easy-to-use and quite user-friendly. If there is one thing that's best about Feedbackly, it is its visual analytics. I haven't seen such an amazing analytics with any other feedback tool. You can create a survey in a few minutes with its survey editor. It supports 10 languages so if you are interested in running surveys in languages other than English, Feedbackly is your best bet. You can collect feedback from multiple channels including text, email, website, and more. It is inexpensive as compared to other feedback tools with similar features (like GetFeedback).
Aspetti negativi:
Lacks a few features that will make it much better such as mobile-friendly surveys and survey templates.
Risposta di Feedbackly
anno scorso
Thank you for your kind review! We're glad to hear that you have liked Feedbackly! And, we're happy to say that today all our surveys are 100% mobile-friendly and we have 10+ pre-built survey templates to make creating surveys even quicker and easier.
Shahrul
Great platform for collecting customer and employee feedback
Aspetti positivi:
Great thing with Feedbackly is, the process or step to creating a custom survey form is really easy and i can create a good survey form under 30 minute. The report also very details and helpful for us to process the result easily.
Aspetti negativi:
The mobile viewing for the survey form is sometimes not snap and the design get messy. I had to try to adjust the graphic a few time before all the design is place correctly.
Risposta di Feedbackly
anno scorso
Thank you for your great review! It's sad to hear that you had problems with viewing the surveys on your mobile. Today, we suggest using laptops or desktop devices for creating surveys. However, for your survey respondents, the surveys are fully responsive and will always open well on mobile as well as on desktop devices. Just feel free to write us at [email protected] with any further suggestions or thoughts.
joshua
Easy to use and great to have.
Commenti: more insight into customer info
Aspetti positivi:
Get to capture the customers experiences, questions, concerns, issues, and sort through the info gathered on how to make necessary improvements you didn't know about.
Ziad
I had a great experience throughout the entire process of buying and using the software
Aspetti positivi:
Very easy to use and track all my sales and expenses with one single interface. Moreover, everything is uploaded and stored in the cloud. Perfect for me.
Aspetti negativi:
Sometimes integration with other software or systems is hectic 1. Large upfront costs 2. Potentially lengthy integration periods 3. Upgrades can be costly and lead to implementation problems
Utente Verificato
Best Exprience
Aspetti positivi:
Compare as a single pane; Find a new software; good looking; review optimized; good choice; UI stylish;
Aspetti negativi:
not bad but directory of software should goes update and dynamical, categorization should better; Thanks