Trustpilot
Conheça o Trustpilot
Trustpilot é uma ferramenta de gestão das avaliações de clientes que ajuda empresas online a se conectar e criar confiança com os clientes. As empresas usam Trustpilot para melhorar a experiência do Leia mais cliente, destacar-se mais nos mecanismos de pesquisa, aumentar as conversões e as vendas no local e criar uma reputação confiável. Os recursos incluem: poderosos relatórios e análises sobre avaliações, avaliações do Google Seller, estrelas "rich snippet", convites e lembretes de avaliações, widgets para avaliação no local e muito mais. Ver menosQuem usa o Trustpilot?
Trustpilot atende toda a economia na Internet. Comércio eletrônico Comércio varejista Serviços financeiros Serviços ao consumidor Bens de consumo Seguros Saúde Auto Viagem -
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Avaliações do Trustpilot
Arnaldo
Totalmente confiável
Comentários: De modo geral, é importante ter uma confiança em algo que você quer comprar ou usar e conseguir opiniões reais, nos deixa mais seguros e evita que possamos cair em golpes.
Vantagens:
Quando vejo o selo da Truspilot, fico mais tranquilo, pois, sei que as opiniões não são dos funcionários ou conhecidos do dono. Acho de muita importância esse trabalho, pois, os reviews são realmente verificados e são de pessoas reais. Confio bastante!
Desvantagens:
Até o momento, estou satisfeito! Não tenho o que acrescentar.
Débora
Recomendo
Vantagens:
ótima ferramenta para deixar a sua opinião
Desvantagens:
Não tenho nenhuma observação a fazer em relação à ferramenta.
Michael
Best review platform out there.
Comentários: Online reviews are critical to our business and Trustpilot allows us to integrate, seamlessly, with Google and Facebook.
Vantagens:
Where to start. Ease of use, customer support, online resources and, most importantly, completely customizable solutions that allow us to maximize all customer touchpoints. The customized solutions, from automatically sending out reviews to google integration, is what I like most about Trustpilot. We use Trustpilot to automatically send out product-specific review invites with every purchase. In the case that we the customer is purchasing apparel, there are apparel specific data points you can collect, like fit, fabric and quality. This is critical for us as we look to differentiate ourselves from other companies out there. Additionally, the review platform is easy to navigate and easy for the customer to leave a review. They also make it very easy to allow us to respond back to the customer as well.
Desvantagens:
The only issue that I have had with Trustpilot is when we submit evidence that a review is not authentic. It takes too long and requires too much data for them to pull the review right away. Often times we will get a slew of fabricated reviews in the middle of a large campaign and those fabricated reviews can interrupt the momentum we look to gain.
Resposta do Trustpilot
há 3 anos
Hi Michael, Thanks for taking the time to leave us a review. It's always nice to hear when a customer is very happy with our service and all our platform has to offer. We know we're not perfect, and will definitely let our team know of your feedback regarding wait times around the reported reviews process. If there's anything we can help out with in the future, please don't hesitate to get in touch. Let's upgrade the world with reviews!
Musa
Renowned business review website of the planet
Comentários: As a freelancer software developer, before offering any software proposal, I refer to the reviews of any business on TrustPilot. It has saved me a lot of time to send proposals to fake companies.
Vantagens:
Consumers review their service experience with any businesses on TrustPilot. Very much famous for genuine reviews. TrustPilot is the most reliable source to find authentic reviews of any business.
Desvantagens:
Customer support takes time to reply to the queries
Resposta do Trustpilot
mês passado
Hi Musa, Thanks for leaving us a review. It's great to know that you've found Trustpilot to be the most reliable source to find authentic reviews! We're so sorry if there was any delay when trying to get in touch with our team and will be sure to let them know. We hope you will continue enjoying using Trustpilot! Thanks, The Trustpilot Team
Avaliador Verificado
Trustpilot is an amazing site
Vantagens:
It's so easy to find out how reliable a company is through these easy to read, vetted reviews. As a business it's even easier to find out what your consumers are thinking. It's great that the reviews have to be verified unlike on other competitor sites.
Desvantagens:
The flagging process is completely flawed.
Resposta do Trustpilot
mês passado
Hi, Thanks for your review! It's great to know that you're finding our platform to be an amazing site and a great place to see what your consumers are thinking. Trust is at the heart of what we do, which is why our team is constantly working to fight fake reviews and misuse. Whilst we consistently invest time and resource into our fake reviews detection, for us, it's an ongoing process. We're always making updates to our automated systems and researching fake review patterns. We know our work in this area isn't a catch-all and there will always be work to be done, but you know what, we're up for the challenge! Thanks, The Trustpilot Team
