Sobre Pipedrive
O Pipedrive é uma ferramenta de CRM fácil de implementar que ajuda você a se concentrar nas atividades que levam ao fechamento de negócios.
Neatly organized and friendly application. The most liked feature is the chat support team.
The only thing that is kinda confusing especially to non-technical person is on integrating with third-party tools. Most of it needs to be connected with Zapier which is again another subscription.
Filtrar avaliações (2.625)
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Filtrar avaliações (2.625)
Gregg
Great Web Based CRM
Lorraine
Um bom relacionamento
Comentários: Rapidez
Vantagens:
Facilidade de encontrar as informações e navegabilidade (UX).
Desvantagens:
Ter que utilizar o Zapier para fazer integrações para algo simples, como alternar a entrada do Lead para cada vendedor.
Alternativas consideradas: CRM PipeRun, Pipefy, Agendor e HubSpot CRM
Razões para escolher o Pipedrive: O CRM do Active era muito engessado e precisávamos de mais autonomia.
Software anterior: ActiveCampaign
Razões para mudar para o Pipedrive: A facilidade em configurar as informações dentro do sistema.
Marcelo
O que eu acho do Pipe drive
Comentários: Converti muitas vendas quando utilizei este CRM, me ajudou muito na organização , métricas, ele conversa com você e não te deixa na mão.
Vantagens:
A praticidade e dinamismo em poder controlar o funil de vendas, com organização das tarefas, alertas amei a ferramenta.
Desvantagens:
Não tenho o que reclamar. Foi maravilhoso trabalhar com ele e sempre recomendo em todas as empresas que trabalho e ja trabalhei.
Alternativas consideradas: Salesforce Sales Cloud
Razões para mudar para o Pipedrive: porque ja trabalhei com ele em outras empresas e foi fantástica a facilidade, dinamismo e controle de funil de vendas , me ajudou a converter muitas vendas .
rebeca
Pipedrive na prática
Vantagens:
A facilidade da utilização para todos que participam da régua da jornada do nosso cliente.
Desvantagens:
Não teve nenhum ponto que me desagradou até o momento
Oberdan
Avaliação de usabilidade do Pipedrive
Comentários: A utilização do sistema nos auxilia muito no dia a dia, conseguimos ter uma gestão em tempo real dos nossos funis de venda. Conseguimos criar nossos parâmetros e realizar o acompanhamento dos mesmos através dos relatórios disponíveis.
Vantagens:
Gosto da usabilidade do sistema, é intuitivo e auxilia o usuário dentro da plataforma. Além de uma visão simplificada e geral de todo o processo, que ajuda muito nas tomadas de decisões.
Desvantagens:
O preço, ainda é caro uma licença. Para pequenas empresas pode ser um investimento alto para utilizá-lo.
Mayara
Pipedrive helped me increase my company's sales by 40%
Vantagens:
A gestão de clientes com o históricos de ocorridos facilita a abordagem ao cliente e ajuda a vender mais e melhor
Desvantagens:
Poderia melhorar a forma de interagir com os clientes de maneira mais dinâmica para gerar mais proximidade
Leonardo
CRM completo para crescimento comercial
Comentários: Acho um dos melhores do mercado, principalmente pelas funcionalidades que ele trás de uma forma muito simples.
Vantagens:
A simplicidade e o poder do próprio cliente configurar suas necessidades.
Desvantagens:
Talvez mais recursos com mensagens em redes sociais.
Avaliador Verificado
Um dos melhores CRMs do mercado
Vantagens:
Utilizamos o Pipedrive a cerca de 6 meses e tem sido bem positivo no ganho de agilidade e prospecção em vendas. Possui automações com WhatsApp o que possibilita criação de campanhas de inbound marketing fazendo ação cruzada com WhatsApp e Email.
Desvantagens:
Não tenho nada a reclamar até o momento, atende bem as minhas necessidades
Patrícia
Excelente custo benefício
Comentários: Tive uma ótima experiência com o aplicativo, otimizou muito o meu trabalho e o da equipe.
Vantagens:
Ferramente fluída, permite uma boa gestão de leads e organização de vendas.
Desvantagens:
É melhor a versão web do que por celular
Luana
Ótima ferramenta
Vantagens:
Ter em mãos todo o fluxo de clientes e leads com suas respectivas jornadas, mostrando a origem de cada um.
Desvantagens:
Algumas informações ficam desorganizadas às vezes. É preciso ter muita paciência para organizar cada item
Diego
Surpreendente ! Realmente faz a diferença no dia a dia !
Comentários: Não sei como não tinha usado antes. Trouxe um ganho de eficiencia imenso. Nossa ! Eu queria ter usado muito tempo antes. Além disso, queria que todos tivesse acesso porque é surpreendente. Amando demais !
Vantagens:
Não sei como não tinha usado antes. Trouxe um ganho de eficiencia imenso. Nossa ! Eu queria ter usado muito tempo antes. Além disso, queria que todos tivesse acesso porque é surpreendente. Amando demais !
Desvantagens:
Ele tem muita coisa boa, muita coisa ruim mas poderia ser mais intuitivo.
Avaliador Verificado
CRM fácil de utilizar
Comentários: Uma das mais plataformas de gestão comercial mais fáceis de utilizar existentes no mercado.
Vantagens:
Plataforma intuitiva e fácil de utilizar. Simples, porém robusta no gerenciamento dos processos para equipes de vendas.
Desvantagens:
Não sou um utilizador diário da plataforma e não tenho contras para listar até então. Ajudei a implementar a solução e as equipes que o utilizam não tem maiores reclamações sobre o Pipedrive.
Mateus
Excelente ferramenta para funil de vendas
Vantagens:
Muito prático e completo. É possível fazer todo um acompanhamento desde o primeiro contato com um cliente potencial, até a confecção do contrato.
Desvantagens:
Nada a declarar. Atende perfeitamente minhas necessidades.
Mércia
Excelente para capturar Leads
Comentários: Experiência de aprendizado.
Vantagens:
A facilidade de manusear o software, é muito tranquilo.
Desvantagens:
Ter que abrir outra tela para pesquisar produtos.
Avaliador Verificado
Ainda avaliando
Comentários: Acredito que para o meu uso não vale a pena nem para a minha agencia
Vantagens:
Estou ainda utilizando, avaliando e testando mas sinceramente não estou gostando muito o software utilizado
Desvantagens:
Não acho muito pratico , muitas funções acabam atrapalhando as funções mais simples, ou seja algo simples acaba se tornando complicado
Keith
“Intelligent CRM for Your Sales Team”
Comentários: Pipedrive is a sales-oriented customer relationship management solution that help you store massive lead information. With over 100,000 companies using Pipedrive daily, sales managers are allured by the visual design and robust interface. When using Pipedrive, everything is in one platform, allowing your marketing team to spend most of their day creating relationships and building sale pipelines.
Vantagens:
Pipedrive is really great at managing contacts. They have an email software with templates that is very useful for me.
Desvantagens:
They could have better customer support. I sent them a message regarding their search bar and they didn’t address the issue correctly.
Mansur
Pipedrive: A Comprehensive Tool for Managing Customer Relationships, Tracking Sales, and Organizing
Comentários: Overall, it is a great tool for businesses of any size that need to manage customer relationships, track sales, and organize marketing campaigns.
Vantagens:
It offers a lot of features that can be used to help manage customer relationships, track sales, and organize marketing campaigns. It is a great tool for managing customer relationships because it allows you to keep track of all customer information and interactions in one place. It also allows you to set up automated tasks, follow-ups and reminders, as well as track all sales activities. Additionally, it offers a variety of analytics and reporting tools to help you gain insights into your sales process.
Desvantagens:
It is not very user-friendly, especially for those who are new to the software. Also, it is quite expensive and updates can be slow. However, if you are willing to invest in the software, it can be beneficial for managing customer relationships, tracking sales, and organizing marketing campaigns.
Zeynel
A Powerful Tool for Organizing and Prioritizing Sales
Comentários: All in all, I have found Pipedrive to be an incredibly useful tool for managing and tracking my sales pipeline. The features are comprehensive and the customization options allow you to tailor the platform to your own needs. The cost can be a bit prohibitive, but if you are looking for a powerful sales tool, Pipedrive is definitely worth considering.
Vantagens:
Pipedrive has been an incredibly helpful tool for helping me to organize and prioritize my sales. It has a really intuitive design that makes it easy to use and the customizable options allow you to tailor the platform to your own specific needs. The analytics and reporting features are also very comprehensive and provide valuable insights into our sales pipeline.
Desvantagens:
One downside to using Pipedrive is that the cost can be quite steep, especially if you want to unlock all the features. Additionally, there are some issues with the user interface that can be confusing at times.
Aimee
Fast, Simple to Set Up, Intuitive Pipelines
Comentários: Excellent. When I try a software, give up and try to find an alternative then come back - I know it’s good. No other tool really measures up to this, and even though there are other software that do the same thing - the interface on this wins in every way.
Vantagens:
I love how easy this was to set up. It took less than 15 minutes to upload my students & set up multiple pipelines to track their progress.
Desvantagens:
The billing was a little hard to navigate. I signed up months ago, but when the free trial was over somehow I was placed on the most expensive plan and when I reached out about it I was not given steps to downgrade, so I gave up. I tried doing this in Airtable & Hubspot - both took too much time 8 energy and had more steps then pipedrive. This time I figured out on my own how to set myself up with the most inexpensive plan to start, which is $19.
Alternativas consideradas: HubSpot Marketing Hub
Razões para escolher o Pipedrive: Active campaign was just too clunky, and felt really heavy and cumbersome to use. I prefer lightweight, fast, easy to set up and use tools that make me happy when I use them.
Software anterior: ActiveCampaign
Razões para mudar para o Pipedrive: Faster & much more simple! I tried to set this up in hubspot and it required at least 5 more steps for every program and course I was setting up. Too many steps is an automatic no for me. Pipedrive has no steps to set up, just type into template,m!
Avaliador Verificado
Maximizing Productivity with Pipedrive
Comentários: I've been using Pipedrive as a CRM for my small business for the past year, and I'm really happy with the results. It's simple for me to track and manage my sales pipeline because to the platform's user-friendly and straightforward design.The ability to customise Pipedrive is one of the features I value the most. I may modify the platform to meet the particular requirements of my company, including by adding custom fields and making unique views and reports.Additionally, the seamless connectivity with other programmes, such Google Calendar and email platforms, has streamlined my routine.Overall, Pipedrive is a fantastic option for anyone searching for a dependable CRM solution for their company. I have seen a good effect on my bottom line as a result of it helping me to keep organised and on top of my sales targets.
Vantagens:
1. Interface that is simple and easy to use: Pipedrive features an intuitive interface that is user-friendly and makes it simple for users to get started and quickly master using the platform.2. Customizable: Pipedrive users can add custom fields, design unique views, and create bespoke reports to match the particular requirements of their businesses.3. Integration with other tools: Pipedrive has a number of other tool integrations, including with Google Calendar and email systems, which helps to improve workflow and productivity.4. Task and activity management: Users can stay organised and on top of their activities with the help of Pipedrive's powerful task and activity management tools, which include the option to set deadlines and reminders.5. Sales forecasting: Users may predict future sales and make wise business decisions using Pipedrive's sales forecasting features.
Desvantagens:
Pricing: Compared to other CRM products on the market, some users may find Pipedrive's pricing to be on the expensive side.Limited integrations: Pipedrive does integrate with a number of tools, but there aren't as many as there are with other CRMs.Lack of some features: Some customers might discover that Pipedrive is deficient in some functionality, such as sophisticated project management or customer support facilities.Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating.Complexity: A small learning curve may be necessary for some users to properly utilise all of the platform's features.
Alternativas consideradas: Zoho CRM
Razões para mudar para o Pipedrive: Task and activity management: Users can stay organised and on top of their activities with the help of Pipedrive's powerful task and activity management tools, which include the option to set deadlines and reminders.
Avaliador Verificado
One CRM to rule them all
Comentários: My fav. CRM
Vantagens:
Super easy to use, well prices. I think the biggest advantage for my team is the reporting module - easy to customise reports.
Desvantagens:
Maybe it could have more fancy stuff to help generate/manage leads from the marketing perspective. It simply could have more features around lead generation or maybe some AI to help us get more out of our leads (more deals)
Alternativas consideradas: Salesforce Sales Cloud
Razões para escolher o Pipedrive: We needed more complex reporting. The price was lower too
Software anterior: HubSpot CRM
Razões para mudar para o Pipedrive: Less complex, easy to use, price
Harshit
Ultimate CRM for B2B Business
Vantagens:
Earlier we were using Freshsales but the pipeline which is built in the Pipedrive gives us the best clarity of the deals moving in the various stages of the pipeline. The insights moreover provide very valuable inputs which can be used as a benchmark for our sales representatives.
Desvantagens:
They addons like lead booster, chatbots and forms as paid addons which should be a part of the main pipedrive paid plan.
Deborah
Pipedrive helps to keep me on task & organized
Comentários: Excellent and have had a couple of issues (not huge) over the years and their online Chat has helped tremendously to solve my issues.
Vantagens:
The software is easy to use and implement and helps to keep me organized on my daily activities
Desvantagens:
Took awhile to learn how to use but I had a younger person help me set it up as I am 69 years old and not computer savvy like today's young people
Arunas
Great CRM for those seeking budget solution with great funcionality
Comentários: 10/10 it is a great value solution. Highly recommend Small to Medium enterprises and Startups to use it.
Vantagens:
It is really easy to start using, everything can be done by yourself no need for the onboarding team.
Desvantagens:
It used to be a lot less complex. Recently they have expanded platform functionalities, but those seem rather irrelevant for our needs.
Alternativas consideradas: Zoho CRM e HubSpot CRM
Razões para mudar para o Pipedrive: I was recommended to use this solution for a quick and simple system.
Victor
Great tool with a room for improvement
Vantagens:
Functionalities, rol administration and workflows are great. The suite has a lot features and probably you'll use half of them, half of the time. Either way, they are great for eventual use.
Desvantagens:
The user experience is kind of out of date and that part not only affects in the layout and visuals but also in the management within the tool.
Alternativas consideradas: Zoho CRM
Joseph
Big fan of Pipedrive
Comentários: I happen to be a Pipedrive user. I am also an independent reseller of the product, as well as an integration consultant (pipedriveexperts dot com). I have helped hundreds of customers integrated dozens of different CRMs. No single solution is perfect but I find that Pipedrive is the right choice for a large majority of our clients. Pipedrive strikes the right balance between features, ease-of-use and cost. I am happy to say that their technical support is (by far!) the best I have seen from any CRM. I recommend Pipedrive to many types of businesses.
Vantagens:
Pipedrive really is built for salespeople. The reporting functions for management are there, and getting better every quarter, but is the ease-of-use for a salesperson that distinguishes Pipedrive.
Desvantagens:
Automations are generally a very strong feature of Pipedrive, but one type of automation is missing (unless you use an external service). That missing capability is date-based triggering of workflows. Pipedrive cannot yet send a birthday greeting or followup message based on a date (past or present). This is an inconvenience for us, and we have to use external tools to solve that problem.
Alternativas consideradas: Zoho CRM, Freshsales, Pipeline, Salesforce Sales Cloud e HubSpot CRM
Razões para mudar para o Pipedrive: Pipedrive strikes the right balance between features, ease-of-use and cost. I am happy to say that their technical support is (by far!) the best I have seen from any CRM. I recommend Pipedrive to many types of businesses.