Don’t Make Me Think is the landmark book on website usability, written by Steve Krug. He was in town last week giving a usability workshop. I missed it, but Josh […]

…just try to be good.” That’s a quote — and a great piece of advice to creatives — from the groundbreaking graphic designer and educator Paul Rand. Here’s more of […]

You’ll note a few updates and additions to the They Have a Way With Words listings (at left). Freelance Writing Jobs is a fresh link to Deborah Ng’s renowned lists […]

Today, bloggers worldwide have been asked to focus on a single issue: The environment. As I have no special expertise on the topic, I’m going to using this opportunity to […]

I’m a believer in the power of stories. I try to get at least the sense of a story being told into every piece I write. Have you ever noticed […]

Once or twice a week I find myself plodding through the layers of a “Press 1 for this, press 2 for that” automated phone system: Oh, the joy of hearing […]