GrubHub Review
GrubHub (grubhub.com) is an extremely popular food delivery app brand which competes against brands like Seamless, Boxed and UberEATS. Compared to its peers, GrubHub ranks as the the #1 top-performing brand in its category.
While anyone can post reviews of GrubHub on Knoji, our own team of editors also does research to answer questions and provide ratings for this brand. So far, our team has spent roughly 100 hours researching and reviewing the top 55 restaurant delivery services based on 410 data points such as delivery minimums, low delivery fees and price competitiveness (see the full criteria list).
- Price point: How expensive is each brand? How much does each service cost vs. competitors?
- Low delivery fees: How low are the delivery fees for each brand? How good is each service for low delivery fees?
- Delivery minimums: Does I need to order a certain amount of food in order to use each brand? Does each service have a delivery minimum?
- Search by cuisine: On each brand, can I search for food by types?
- Search by item: Can I search for specific food items on each brand?
- Delivery speed: How fast is delivery from each brand? How quickly can each service deliver my order?
- Good customer service: How good is each brand's customer service? How high quality is each service's customer service?
- Alcohol ordering: Can I order alcohol from each brand? Am I able to buy spirits from each service?
- Additional service fees: Does each brand charge a service fee on top of the delivery fee? Will I need to pay a service fee when I order from each service?
- Nationwide coverage: How good is each brand's coverage across the country? Can people from most major cities order from each service?
- Mobile app: Does each brand come with a mobile app? Does each service offer a mobile app?
- IOS compatibility: Can I use each brand's app on a device running iOS? Is each service's app compatible with iOS devices?
- Android compatibility: Can I use each brand's app on an Android device? Is each service's app compatible with Android devices?
GrubHub's strengths are:
- Good delivery times details
- Good low delivery fees details
- Good nationwide coverage details
- Offers search by cuisine details
- Offers search by item details
- Supports additional service fees details
- Offerss alcohol ordering details
- Offers iOS compatibility details
- Offers Android compatibility details
- Supports mobile app details
GrubHub's active discount codes (view all details):
Compare GrubHub vs. top competitors (view all):
GrubHub Review
: Features-at-a-GlanceGrubHub Full Review
Overall Score
GrubHub has an overall score of 3.0 out of 5 stars, giving it a ranking of 1 of 55 food delivery app brands.
To calculate GrubHub's score, we look at a range of factors and compare them with other brands in the restaurant delivery space. We look at overall brand popularity, GrubHub's price point compared to other food delivery app services, as well as reviews they've received from customers. We look at performance in key product criteria such as price point, low delivery fees, delivery minimums, search by cuisine, search by item, delivery speed, good customer service, alcohol ordering, additional service fees, nationwide coverage, mobile app, iOS compatibility and Android compatibility. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
GrubHub Delivery Speed
Based on reviews posted on popular review sites as well as from GrubHub's website, GrubHub performs very well in terms of fast delivery relative to other food delivery app brands.
One reviewer on bbb.org said GrubHub performs well on fast delivery relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:
The last two orders I placed with Grub Hub were never delivered, and they were from different restaurants. Both times the restaurants assured me the delivery had left their premises x number of minutes earlier. Tonight, after the expected 45 min delivery period, Grub Hub delayed the delivery three times for another 1.5 hours.
Learn more at the company's website.
You can also check out the top 10 food delivery app brands for fast delivery, or the overall best-performing takeout delivery services on our main review grid.
Looking for GrubHub coupons? Check out the latest deals here. Want more reviews on GrubHub? Read a more in-depth review of GrubHub on this page.
— Knoji Staff reviewed GrubHub on May 9, 2019, Read 1 delivery speed review.
GrubHub Low Delivery Fees
Based on reviews posted on popular review sites as well as from GrubHub's website, GrubHub performs very well in terms of low delivery fees relative to other food delivery app brands.
One reviewer on studentloanhero.com said GrubHub performs well on low delivery fees relative to its peers. You can read the full review here. Here's a brief quote from this review:
You’ll also have to rely on tips. Moore estimated that they represent close to half of his earnings. If he delivers a $50 order, for example, he receives his $5 delivery fee, plus what the customer adds. If they tip 15 percent of the $50 bill, that’s another $7.50 in Moore’s pocket.
Based on a review posted on g2.com, GrubHub was rated as fairly average for low delivery fees relative to competing food delivery app brands. Check out the entire review here. From this review:
I dislike like the delivery fee they charge it’s kinda expensive at times. Also they need to add more restraunt to their thing.
Learn more at the company's website.
You can also check out the top 10 takeout delivery services for low delivery fees, or the overall best-performing takeout delivery brands on our main review grid.
Looking for GrubHub coupons? Check out the latest deals here. Want more reviews on GrubHub? Read a more in-depth review of GrubHub on this page.
— Knoji Staff reviewed GrubHub on May 10, 2019, Read 1 low delivery fees review.
GrubHub eCommerce Store Ratings & Features
High-level summary of GrubHub store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.GrubHub FAQ
Product & Service Features
Shipping & Returns Policies
Payment Options
Pricing & Discount Policies
Customer Service Features
Financing Options
Website Features
Marketing Programs
Other Features
Compare GrubHub with Similar Brands
Side-by-side comparisons of pricing, discounts, customer service, shipping policies, more
- Compare GrubHub with DoorDash
- Compare GrubHub with UberEATS
- Compare GrubHub with Postmates
- Compare GrubHub with Seamless
- Compare GrubHub with Caviar
- Compare GrubHub with Boxed
- Compare GrubHub with ChowNow
- Compare GrubHub with Favor
- Check out more food delivery apps comparisons
2019 takeout delivery top 10 rankings
- The top 10 best takeout delivery brands overall
- The top 10 food delivery app brands w/ the best price competitiveness
- The top 10 restaurant delivery services w/ the best low delivery fees
- The top 10 takeout delivery brands w/ the best delivery minimums
- The top 10 food delivery app brands w/ the best search by cuisine
- The top 10 food delivery app services w/ the best search by item
- The top 10 restaurant delivery brands w/ the best delivery times
- The top 10 takeout delivery brands w/ the best good customer service
- The top 10 food delivery app services w/ the best alcohol ordering
- The top 10 food delivery app brands w/ the best additional service fees
- The top 10 restaurant delivery brands w/ the best nationwide coverage
- The top 10 takeout delivery services w/ the best compatible mobile app
- See more food delivery apps top 10 lists
More GrubHub Savings Tips
You might also like these coupons for restaurant delivery services (June, 2019):
- Find more food delivery apps coupon codes
Other GrubHub discounts and related deals
- Price matching: GrubHub offer price matching. You can also browse 342 other brands that offer price matching.
- Loyalty programs: GrubHub offer loyalty programs. You can also browse 680 other brands that offer loyalty programs.
- Student discounts: Check out 794 brands that offer student discounts. Read about GrubHub student discount policies.
- Military discounts: Check out 1,260 brands that offer military discounts. Read about GrubHub military discount policies.
- Senior discounts: Check out 319 brands that offer senior discounts. Read about GrubHub senior discount policies.
- Birthday discounts: Check out 275 brands that offer birthday discounts. Read about GrubHub birthday discount policies.
- Competitor coupons: Check out 49 brands that accept competitor coupons. Read about GrubHub competitor coupon policies.
- Coupon stacking: Check out 23 brands that allow coupon stacking. Read about GrubHub coupon stacking policies.
- Free shipping: Check out 13,582 brands that offer free shipping. Read about GrubHub free shipping policies.
- Free trials: Check out 655 brands that offer free trials. Read about GrubHub free trial availability.
- Find more food delivery apps store features
Find more promo codes for stores like GrubHub
About GrubHub
GrubHub's Features Scorecard
Contact GrubHub
- GrubHub iOS app on iTunes
- GrubHub Better Business Bureau rating
- GrubHub customer service & FAQ page
- GrubHub on Facebook
- GrubHub on Google+
- GrubHub Hoover's business profile
- GrubHub Instagram page
- GrubHub LinkedIn profile
- GrubHub Pinterest feed
- GrubHub Android app on the Play Store
- GrubHub on Snapchat
- GrubHub on Twitter
- GrubHub Wikipedia profile
- GrubHub on YouTube
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