Postmates Review

Postmates (postmates.com) is an extremely popular food delivery app brand which competes against brands like GrubHub, Seamless and Boxed. Compared to its peers, Postmates ranks as one of the top-performing brands in its category, with an overall ranking of #9 out of 39 total brands.

To review and rank Postmates, we spent approximately 90 hours reviewing the top 39 restaurant delivery services based on 380 data points such as delivery minimums, low delivery fees and price competitiveness (see the full criteria list).

Price point: How expensive is each brand? How much does each service cost vs. competitors?
Low delivery fees: How low are the delivery fees for each brand? How good is each service for low delivery fees?
Delivery minimums: Does I need to order a certain amount of food in order to use each brand? Does each service have a delivery minimum?
Search by cuisine: On each brand, can I search for food by types?
Search by item: Can I search for specific food items on each brand?
Fast delivery: How fast is delivery from each brand? How quickly can each service deliver my order?
Easy to use app: How easy to use is each brand's app? How good is each service's app when it comes to ease of use?
Good customer service: How good is each brand's customer service? How high quality is each service's customer service?
Alcohol ordering: Can I order alcohol from each brand? Am I able to buy spirits from each service?
Additional service fees: Does each brand charge a service fee on top of the delivery fee? Will I need to pay a service fee when I order from each service?
Nationwide coverage: How good is each brand's coverage across the country? Can people from most major cities order from each service?
Connected app: Will I have access to a mobile app with each brand? Does each service offer a mobile app?
IOS compatibility: Can I use each brand's app on a device running iOS? Is each service's app compatible with iOS devices?
Android compatibility: Can I use each brand's app on an Android device? Is each service's app compatible with Android devices?

Postmates' strengths are:

Good good customer service details
Good fast delivery details
Good low delivery fees details
Good nationwide coverage details
Good app ease of use details

Postmates' active discount codes (view all details):

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LDDQL

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BYEBLUES

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FOOD4YOU

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Get $100 Off

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Postmates' active sales & deals:

Amazon is offering 30% off select Postmates items.

Compare Postmates vs. top competitors (view all):

Postmates Review

: Features-at-a-Glance

Full review

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View codes

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Free Returns & Exchanges

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Apple Pay

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Money-back Guarantee

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Good Customer Service

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Delivery Minimums

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Search by Cuisine

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Compare Postmates with top alternatives

Postmates Full Review

Overall Score

Ranked #9 of 39 restaurant delivery services

Postmates has an overall score of 2.0 out of 5 stars, giving it a ranking of 9 of 39 food delivery app brands.

To calculate Postmates' score, we look at a range of factors and compare them with other brands in the restaurant delivery space. We look at overall brand popularity, Postmates' price point compared to other food delivery app services, as well as reviews they've received from customers. We look at performance in key product criteria such as price point, low delivery fees, delivery minimums, search by cuisine, search by item, fast delivery, easy to use app, good customer service, alcohol ordering, additional service fees, nationwide coverage, connected app, iOS compatibility and Android compatibility. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.

Postmates eCommerce Store Ratings & Features

High-level summary of Postmates store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.

Postmates Promo Code Support

5.0 stars

Postmates does support discount codes on its website. During checkout, you will see an input box to enter a promotional code. Enter your code in this box, and provided it's a valid coupon code, you will receive a discount off your order. Read more details of Postmates' promo code support here. You can also grab the latest coupons for Postmates on our Postmates promo codes page.

Postmates Discounts for Veterans, Seniors & Students

1.0 stars

Postmates may or may not offer special discounts or special pricing as a matter of store policy. Postmates did not offer the following discounts at the time of our last research: military discounts, senior discounts, student discounts, teacher discounts and birthday discounts. More details at postmates.com.

Postmates Shipping & Returns Policies

2.0 stars

Postmates does offer some benefits for shipping, returns and exchanges on its website. Postmates did not offer the following shipping and exchanges features at the time of our last research: free shipping, free returns & exchanges and money-back guarantee.

Postmates Payment Methods Accepted

3.0 stars

Postmates accepts some payment methods beyond standard credit card payments. Specifically, Postmates accepts the following payment methods: Apple Pay. Postmates did not accept the following payment options at the time of our last research: debit & prepaid cards, PayPal, Google Pay and gift cards. Learn more at Postmates' website.

Postmates Pricing Matching & Special Couponing Policies

1.0 stars

Postmates does not currently offer any specific price matching or special couponing features for customers. Postmates does not offer the following pricing and couponing features at the time of our last research: price matching, coupon stacking and competitor coupons. Check for any updates on postmates.com.