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Valuesour core
These are the values we'll continue to hold
even if they become a competitive disadvantage.
We call them C.H.A.M.P.S. for short.
#Chill Out
Work hard, but also take time to unwind and enjoy the greater things in life. When things go wrong, no lives are on the line. Gaze at the stars, celebrate a holiday with your family, cook an amazing meal, build a chair, make that dream a reality. Remember there’s more to life than Olark.

#Help Each Other
Grow and mentor the teammates around you. Push them to reach their goals. Be mindful of when you need help from others. Don’t go it alone. Collaborate to achieve your goals.

#Assume Good Faith
Remind yourself that we are all pushing to make Olark awesome, even when we have different approaches to getting there. When working with teammates, don't let communication styles or competing solutions take your eyes off of our shared goals. When we make mistakes, remember to separate impact from intent.

#Make It Happen
Broken? Gather teammates to fix it. Opportunity? Collaborate and seize it. Take initiative. Be efficient, pragmatic, and focused.

#Practice Empathy
Truly make the effort to listen and understand. Be curious. Learn the why, not just the what. Show kindness, and value other ideas as though they were your own.

#Speak Your mind
Reflect and make time for self-awareness. Then, say what you’re thinking. Know that Olark is a safe space to express yourself and your concerns.
Our collective mission
To help people make Happy Customers through personality, authenticity, and mutual understanding|To exemplify a positive organization by creating a safe space to speak, listen, empathize, and build each other up|To be active in the communities around us by learning from and sharing lessons with everyone we meet

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