Olark is the most beautiful and effective way to talk to your customers for sales and support. And we make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what they want for relationships that last. Olark has powerful features to give you access to visitors and their behaviors. Make your business (and your site) look good and keep customers coming back.
Olark was founded in 2009 by Ben Congleton, Matt Pizzimenti, Roland Osborne and Zach Steindler. Initially funded by seed accelerator Y Combinator, Olark has gone on to profitable success by providing a compelling product and amazing service. We believe the world is a better place when people help each other out. That’s why you’ll find any one of our team members answering your chat. It’s what we love to do.
Olark is headquartered in the arboreal oasis of South Park, in San Francisco. We also have an office in Ann Arbor, MI, our "hometown", as well as employees across the US, Canada, Brazil and the U.K.


Aaron Wilson
Senior Bit Polisher

Alicia Suttie
Olarker of Gilead

Barbara Maniar
Customer Support Panda

Ben Congleton
Chief Executive Olarker

Ben Schultz
Data Guru

Bill Thompson
Guru of Customer Happiness

Brandon Dimcheff
Prodigal Olarker

Brian Day
Customer Champion

Brooke Gosden
Happy Customer Consultant

Cat Le
Rapport Support Olarker

Dan Bravender
Chobo Coder

Dennis Padiernos
Mighty Morphin' Olark Ranger

Emily Russell
Customer Happiness Crusader

Fernando Takai
Variable Declarer

Hector Urtubia
Appstronomer

Joe Ellis
JavaScriptologist

Joe Westhead
Chief Brit

John Newman
Recursive Metafunctionalist

Julie Lorch
UXpert

Karl Pawlewicz
Voice of Olark

Kasey Bayne
Customer Communications

Kimberly Bringas
HR & Culture Enthusiast

Kyle Lambert
Master of Design

Kyle Owens
Systems Mentat

Libor Vanc
Product Designer

Lithia Helmreich
Data Illustrator

Madalyn Parker
Empathy Engineer

Mandy Smith
Hiring Ambassador

Maria Lee
CRM Whisperer

Mark Betz
Sudo Wrestler

Mary Balconi
People Operations Alchemist

Matt Pizzimenti
Chief Technology Olarker

Nick Crohn
Resident Beer Nerd

Nick Hill
Systems Mechanic

Nick MacInnis
Olarchivist

Nick Oliverio
Customer Service Ninja

Peter Shin
The Dark Olark Knight

Phillip Whisenhunt
Backbonista

Rhoda Meek
Customer Service Warrior

Sarah Zinger
Callback Handler

Sunir Shah
Chief Marketing Olarker

Taylor LeCroy
Design Catalyst

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