Contact us
Help us better direct you.
General contact information
Via phone:
Member inquiries:
Monday through Friday, from 8 a.m. to 8 p.m.
Extended hours from Oct. 1 through March 31, Saturday 8 a.m. to noon
Detroit area: (313) 872-8100
Toll free: (800) 422-4641
Provider inquiries:
(800) 801-1766 (available 24/7)
Compliance Hotline
(877) 746-2501
Via Telecommunications Device for the Deaf (TDD):
711
Via mail:
Health Alliance Plan
2850 W. Grand Blvd.
Detroit, MI 48202
In person:
Detroit Lobby Customer Service
Monday through Friday, from 8:30 a.m. to 4:30 p.m.
2850 W. Grand Blvd.
Detroit, MI 48202
(W. Grand Blvd. and Lodge)
Southfield Lobby Customer Service
Monday through Friday, from 8:30 a.m. to 4:30 p.m.
21700 Northwestern Hwy
Southfield, MI 48075
(Northwestern Hwy. and J.L Hudson Drive between 8 and 9 Mile Roads)
Monday through Friday, from 8:30 a.m. to 4:30 p.m.
2050 S. Linden Rd.
Flint, MI 48532
(Corunna Rd and Taft Rd)
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New Member Orientation
Learn how to get the most out of your HAP membership.
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New Member Orientation
Learn how to get the most out of your HAP membership.
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