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Telstra nbn™ and broadband plans
Reliable internet with
no lock-in contract.
Just pick your perfect plan.
Get a connection you can count on in three easy steps.
Plus a Telstra Smart Modem if you’re a new customer.
Simply pay out your modem if you leave before 24 mths
Just pay out your modem if you leave before 24mths.
Choose a plan
With the internet speed you need. Telstra plans work on nbn, ADSL and cable too.
Add on extras
Like Wi-Fi boosters, a speed boost, international call discounts and more.
Best value for data
nbn™ tier 50
40Mbps typical minimum evening speed
Fixed Wireless speeds will be slower
More about nbn™ speeds
ADSL & cable
Speeds depend on your location
+ Telstra Smart Modem
with 4G mobile network backup
Learn more
+ Phone line & unlimited calls
to Australian mobiles and standard lines
See call rates
Critical information summary
nbn™ key facts sheet
Fixed Wireless key facts sheet
See what’s included in your plan
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Phone line + unlimited calls To Australian mobiles, standard local and national numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
nbn™ tier 25
20Mbps typical minimum evening speed
Fixed Wireless speeds will be slower
More about nbn™ speeds
ADSL & cable
Speeds depend on your location
+ Telstra Smart Modem
with 4G mobile network backup
Learn more
+ Phone line & unlimited calls
to Australian mobiles and standard lines
See call rates
Critical information summary
nbn™ key facts sheet
Fixed Wireless key facts sheet
See what’s included in your plan
- Telstra Smart Modem™ Gen 2 With 4G mobile network backup to help you stay connected. Included in the monthly price for new Telstra customers who stay connected for 24 months. Learn more.
- Phone line + unlimited calls To Australian mobiles, standard local and national numbers. See call rates.
- Discounted international calls See countries and rates.
- Broadband Protect Online security to help keep your family safe.
Why choose Telstra broadband?
No $99 connection fee
We'll waive the $99 connection fee when you buy online.
Our latest modem with
4G network backup
The Telstra Smart Modem uses our 4G mobile network to help keep you connected. New customers only.
Included in plan price for new customers who stay connected for 24 months.
No lock-in contract
Our internet plans have no lock-in service contracts on so you can cancel anytime.
Simply pay out your modem if you leave before 24 months.
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No.1 on Netflix Speed Index, May 2019
We're Australia's number 1 nbn provider on the Netflix ISP Speed Index for May 2019.
Prefer a package
that’s ready to go now?
If you don’t want to build your own, choose a ready-made package with internet and entertainment bundled together. And checkout faster.
Moving home
Let us take the strain out of switching your home phone, internet and entertainment services to your new address.
Mobile broadband
Take the internet with you. With Telstra mobile broadband, you’ll experience 4G speeds in more places.
Maximise your Wi-Fi
Optimise your Wi-Fi access at home with superior modems and home networking devices.
Things you need to know
Plan availability: The $70 Essential Internet Plan with 100GB of data is available until the 24th of June 2019.
Unlimited Data: Fair Use Policy applies, visit telstra.com.au/customer-terms/home-family for details.
Telstra Smart Modem™ Gen 2: Mobile backup available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is limited to speeds of up to 6Mbps for downloads and 1Mbps for uploads. Actual speeds will vary due to local conditions and content accessed.
Premium Evening Speed: Premium Evening Speed is for FTTP or Cable customers only. An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection if your typical speed will be limited. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds.
Maximum Off Peak Speeds: Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users).
nbn™ satisfaction guarantee: Available only to customers connecting to the nbn network with Telstra for the first time. For more info: telstra.com/nbn/guarantee
nbn Speed Boosts: Speed Boosts are not available on nbn Fixed Wireless. Even if you choose a higher speed tier or purchase boost, your nbn service can never go faster than maximum line speed available at your premises. This means your Speed Boost may not improve the speed of your connection. Find out more about speeds on the nbn™ network with Telstra at telstra.com/nbn-speeds
Cable Speed Boosts: These speeds exceed the capabilities of some content servers and personal computers. Average speeds will be lower and actual speeds a single user will get will vary due to a number of factors including customer hardware, equipment and software, server limitations, type of content being accessed and a number of users online. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable, or if you're a Telstra Air® member and you're using your home broadband service at the same time as a hotspot user.
nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
Netflix ISP Speed Index: The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Netflix streaming membership required. More information at http://ispspeedindex.netflix.com
Questions about broadband or nbn? We can help
Call 1800 709 957
Available 8am - 9pm AEST/AEDT. We're here to answer your questions about broadband and nbn plans.
Support
More information about broadband and nbn can be found in our Frequently Asked Questions.
Telstra Smart Modem™
With backup from our 4G mobile network, the Telstra Smart Modem™ Gen 2 gives you a connection you can count on.
Connecting you sooner
Using its inbuilt SIM, your modem connects to our mobile network until your home internet connection is installed. This means you can browse using your home broadband allowance – and make and receive calls if you’re on the nbn™ network – when you first receive your modem.
Your back-up connection
If there’s a problem with your home internet, your modem will help keep you online by connecting to our mobile network.
If you’re on the nbn™ network, your home phone will also work over the 4G back-up connection. Once the issue is resolved, your modem will switch back to your home internet connection.
Coverage & speed information
Standard Evening Speed on the nbn™ network 20 Mbps typical minimum speeds between 7pm and 11pm. nbn™ speeds experienced may be lower due to various factors including your in-home set up and wiring. 4G coverage required. Telstra Modem backup limited to 6/1Mpbs.
Technical stuff
- Inbuilt, pre-activated SIM to connect to 4G when required
- DSL port for your ADSL2+ or VDSL2 home broadband connection
- 4x4 802.11ac – the fastest ratified Wi-Fi standard
- one 3.0 USB port
- one gigabit Ethernet WAN port
- four gigabit Ethernet ports
- WPS push button
- Dual band capability (2.4GHz and 5GHz)
- 256MB RAM
Your entertainment all in one place.
Here's just some of the fun stuff you can add on in checkout. Want to see more?
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| Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more, in one little black box. And search across apps for your fave shows with the one Wi-Fi remote. | New Telstra TV gives you access to the latest blockbusters, fresh from the cinema. PLUS with a $125 credit you get up to 20 bonus new release movies on us. | It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers. |
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Stream Netflix, Stan, Foxtel Now, live sport, catchup TV and more, in one little black box. And search across apps for your fave shows with the one Wi-Fi remote.
New Telstra TV gives you access to the latest blockbusters, fresh from the cinema. PLUS with a $125 credit you get up to 20 bonus new release movies on us.
It's the shows you love for less. Get entertainment plus sports, drama or movies and get a 12- month discount. With no install fees for new customers.