Customers who join Telstra Plus will have access to exciting membership benefits such as discounted tickets, entertainment extras on us and VIP services. The benefits you will have access to are based on your membership tier.  

You will be rewarded with points based on your account spend every month. You will get 10 points for every $1 of eligible spend. 

From time to time we’ll let you know about other ways that you can earn points.

Note: some exclusions apply on your account spend such as outright purchases, credits, refunds and late payment fees. See Telstra Plus Terms and Conditions. 

Telstra Thanks® benefits, such as discounted movie tickets, discounted sport tickets and pre-sale concert tickets have moved to Telstra Plus.

Provided that you're eligible to join Telstra Plus, you can still enjoy all the Telstra Thanks benefits as long as you join the rewards program at telstra.com/plus

Unfortunately, business customers will not be able to access Telstra Thanks any longer but stay tuned as we may in the future launch a Telstra Plus program for our valued business customers.

If you join Telstra Plus before 11:59pm on 29 June 2019, you will receive bonus points based on how long you’ve been with us.

Less than 5 years continuous tenure with Telstra:

• Member: 1,000pts

• Silver: 1,000pts

• Gold: 1,000pts

More than 5 Years continuous tenure with Telstra:

• Member: 10,000pts

• Silver: 10,000pts

• Gold: 10,000pts

Read the bonus points terms and conditions.

Telstra Plus 


Must be 18+ with an active service. Excludes business customers. Points are earned on payment of Telstra bill or pre-paid recharge (excl. refunds, credits & late payment fees). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). 

View the Telstra Plus terms and conditions

View the Rewards Store terms and conditions

Movie tickets

Only available to Telstra customers. $12.50 standard, $15.50 3D and $16.50 Vmax tickets only available online for Event Cinemas, Greater Union, Birch Carroll & Coyle, Village Cinemas and Moonlight Cinemas in Australia. $15.50 Vpremium tickets at selected Village Cinemas. Ticket price includes booking fee and GST. Not available after 5pm on Saturdays or on public holidays. Not valid for Gold Class, movie marathons, special events and alternate content.

$14.50 Telstra Large Combo Upgrade. Maximum of 10 Telstra Large Combos per transaction.

Not valid in conjunction with any other promotion or discount. Purchase is strictly upon availability and a maximum of 10 tickets. Products or services obtained from this site may not be re-sold.

Concert tickets 

Purchase of Telstra tickets are strictly subject to availability during sale window. Ticket prices and the ticket purchase terms are available on the ticket partners’ websites. Offer only available for Telstra Plus members.

Limit of 10 tickets per transaction. 

Check the Telstra Plus Tickets pre-sale Terms and Conditions for full details. 
 

2019 Sports Tickets 

Specially priced tickets available to customers with a Telstra Plus membership for Australian games. Excludes any Ticket Vendor delivery and handling fees. Subject to availability. Excludes home games for Adelaide Crows, Fremantle Dockers, West Coast Eagles and NZ Warriors. Excludes ANZAC Day clash (AFL), State of Origin, Finals Series and Grand Final.

15% off Suncorp Super Netball tickets currently excludes Finals games. Terms and conditions apply. See 

https://www.telstra.com.au/plus/tickets/sports/afl

https://www.telstra.com.au/plus/tickets/sports/nrl

https://www.telstra.com.au/plus/tickets/sports/netball

https://www.telstra.com.au/plus/tickets/sports/aleague

Arts tickets

Purchase of Telstra tickets are strictly subject to availability during sale window. Ticket prices and the ticket purchase terms are available on the ticket partners’ websites. Offer only available for Telstra Plus members. 

Limit of 10 tickets per transaction. 

Check the Telstra Plus Tickets pre-sale Terms and Conditions for full details. 

 
Assistance with accessible seating

An allocation of Accessible Seating is available during this pre-sale, on the phone numbers and during the hours of operation, as listed on each venue’s page. Accessible Seating cannot be purchased online.

Accessible Seating cannot be purchased online. 

Telstra TV Box Office credit

Telstra TV Box Office credit must be activated by 31 July 2019. Credit expires 12 months from date of activation. For use in Australia.

Telstra TV Box Office is available on Telstra TV, as well as on iOS and Android mobile devices, PC and Mac (via your web browser), and supported Smart TVs. Purchasing is not available on iOS. Watching Telstra TV Box Office won't count towards your data allowance on most Telstra Home Broadband connections. Excludes Telstra Air™

Kayo

New Kayo customers: Silver tier customers receive 1 month credit for Kayo Basic. Gold tier customers receive 3 months credit for Kayo Basic. Credit must be activated by 17 December 2019, unless otherwise extended. One offer redemption per Telstra Plus membership unless moving from Silver to Gold tier in a 12 month period. To sign up you need valid credit card details or you can add a Kayo subscription to your Telstra account.

Kayo is an auto-renewing service. Customers must cancel their Kayo Basic subscription before the end of their credit period to avoid on-going subscription charges. Cannot be used in conjunction with any other Kayo Sports offers.

Requires internet & compatible device. Data charges apply. Subscription required. Offer may only be redeemed (and Kayo Sports service may only be used) within Australia.

Existing Kayo customers: Existing Kayo customers will receive either a 1 or 3 month credit towards their existing Kayo subscription depending on their Telstra Plus tier and must activate the credit by 17 December 2019, unless otherwise extended. One offer redemption per Telstra Plus membership unless moving from Silver to Gold tier in a 12 month period. Credit will apply from next applicable billing date after activation. Standard subscription rate will apply after 1/3 month credit offer period. If you’re already enjoying a Kayo Sports offer, your credit will apply from the end of your existing Kayo offer period.

Requires internet & compatible device. Data charges apply. Subscription required. Offer may only be redeemed (and Kayo Sports service may only be used) within Australia.

Silver Tier Tech Support by Telstra Platinum

Telstra Platinum® is available for Telstra Plus Silver customers. Silver tier members receive one free Platinum ‘once off’ tech support service per membership year when they call Telstra with a tech issue. Customers who are on Silver tier and who are existing ‘Telstra Platinum Service Subscription’ or ‘Service Subscription Remote’ customers will receive a credit to the value of 1 month of their existing Telstra Platinum subscription when they call up with a tech issue to be resolved within a membership year. To activate this benefit, customers must contact a Platinum agent with a Platinum related issue and the agent will apply the discount. If not activated before the end of the membership year this benefit will expire and does not roll over.

Services are not available for some devices and software and excludes in store support at a Telstra Tech Bar. The cost of any software/hardware is not included in the price of the service and you are responsible for any data charges. Fair Use Policy applies.

Support for faults is part of an included service in your Broadband, Home or Mobile service when purchased from Telstra. Telstra Platinum supports all tech in the home whether from Telstra or not. 

Gold Tier Tech Support by Telstra Platinum

Telstra Platinum® is available for Telstra Plus Gold customers. Gold tier members who do not have an existing Telstra Platinum subscription will receive free, ongoing access to our Telstra Platinum tech experts, over the phone and/or via online chat. Access remains so long as the customer is a Gold tier member. Services are not available for some devices and software and excludes in store support at a Telstra Tech Bar. The cost of any software/hardware is not included in the price of the service and you are responsible for any data charges. Fair Use Policy applies.

Support for faults is part of an included service in your Broadband, Home or Mobile service when purchased from Telstra. Telstra Platinum supports all tech in the home whether from Telstra or not.

Gold tier members with an existing Telstra Platinum subscription will receive a monthly credit towards their existing Telstra Platinum subscription for each month they remain a Gold tier member. If/when the customer moves from the Gold tier, charging for their Telstra Platinum subscription will resume during which customers may cancel their subscription at any time, early termination charges may be applicable. Please refer to Our Customer terms for more information.