MICROSOFT AZURE
Enterprise grade agility
Managed Microsoft Azure from Wirehive gives organisations with .NET and Internet of Things (IoT) applications the infrastructure and support they need to deploy these solutions securely and at global scale. Our Azure customers benefit from the deep expertise of our Microsoft Certified engineers to get the most out of this rapidly evolving IaaS offering.
OUR AZURE PRODUCTS
Azure Mentor
Ideal for organisations who:
- Have an existing Azure estate
- Have a good working knowledge of Azure
- Want to stay hands on with Azure
- Want help with deployment and ongoing management
Includes:
- Consultation with Microsoft Cloud Architect
- A dedicated Azure account (owned by you)
- Access to the Azure Console
- Access to Wirehive support 24 x7
- Templates and best practice guides
- Variable monthly bill based on Azure usage and support level
Minimum support level Wirehive Azure Essentials
Azure Manager
Ideal for organisations who:
- Haven’t used Azure before
- Want to fully outsource Azure hosting
- Are working to fixed budgets or deliverables
- Want the insurance of a server uptime guarantee
Includes:
- Consultation with Microsoft Cloud Architect
- A dedicated Azure account (owned by Wirehive)
- Migration of existing site*
- Access to Wirehive support 24 x 7
- Templates and best practice guides
- A 99.9% server uptime guarantee
- Fixed monthly bill
*Up to 4 hours of work
Minimum support level Wirehive Azure Priority
Support Options
Our purpose is to deliver uninterrupted online experiences for our customers. That’s why the most important part of Managed Azure from Wirehive is the support offering you decide to take.
Managed Server Set Up
Azure Essentials*
Azure Priority
Azure SysOps
24 x 7 server monitoring and alerting
Alerts > You
Alerts > Us
Alerts > Us
24 x 7 application monitoring and alerting
Alerts > Us
Alerts > Us
Server OS updates and security fixes
In Life Management
24 x 7 emergency telephone support to our UK based team of Microsoft certified engineers
Advisory calls of <10 mins
Call Microsoft on your behalf
Reactive break/fix support for your OS and applications
Dedicated SysOps Engineer
5 hours per week allocated time on your account
Bespoke monitoring and alerting set up
Implementation and management of tailored backup and DR strategy
Capacity planning and reactive scaling
Log aggregation
Self Service Tools
Access to Wirehive Azure templates
Access to Wirehive Azure best practice guide
Change management
Technical Advice and Guidance
Reactive technical guidance over the phone
Monthly infrastructure performance reports
Monthly solution review call
Launch and campaign support
Suggested development workflow and workshops
Security guidance and compliance
Suggested set up of testing, staging and production lifecycle
Optimum organisation of your development requirements across your server estate
Named point of escalation for your team
Financial Guarantees**
99.9% Server uptime
99.9% Website uptime
*Available on Azure Mentor only
** Available with Azure Manager only
Sales
Get in touch and we’ll work out what’s best for you and your project.
Support
Our UK based support team are just a phone call away 24 hours a day, 7 days a week.