Ease Database Management Woes
with Our Expert Engineers
ViaWest's Database Management puts your mission critical infrastructure in the hands of our expert engineers, leaving your IT resources free to focus on growing your business. Leveraging ViaWest’s network of enterprise-class data centers gives your database a home with automated monitoring and reporting as well as system patches and updates.
DBA Features and Benefits
- Multiple platforms supported
- Comprehensive administration packages available
- Dual notification measures
Database Package Offerings
to Meet Your Needs
View system and database performance and growth metrics for Microsoft SQL Server, MySQL and Oracle through a web-based portal. The monitoring package alerts the ViaWest-Technical Assistance Center (V-TAC) database administrators and you simultaneously, so you’re able to respond in real-time. ViaWest offers DBA services and support as well as other features, including:
- Initial database installation
- Ongoing patches and updates based on manufacturer recommendations
- Database password setup with autostart on reboot
- Metrics reporting services
- Monitoring with 24x7x365 notification and ticket generation
Premier Offering
Our Premier Offering includes these additional features:- Initial database backup jobs
- Query tuning
- Quarterly reviews of database backup jobs
- Quarterly backup restoration
- Quarterly metrics reporting
- Quarterly database environment audits
- Consultation for major annual database upgrades
- Configuration of up to five unique database alerts
- Advanced monitoring
- Regular trial recoveries from backup
- Database troubleshooting
