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From understanding customers to providing a cohesive experience across channels, retail leaders choose us to help them work better and work differently.

Whether it's meeting shopper expectations or rewiring the supply chain, Cognizant is redefining the way retail companies benefit from global services.

SEGMENTS WE SERVE

SEGMENTS WE SERVE

  • Department Stores

    We help department stores maximize customer service and profits and meet changing demands amid increased competition and complex supply chains.

  • Discount Stores

    We help optimize merchandising, increase supply chain efficiencies, generate product mix forecasts for better retention.

  • Grocers

    We help optimize prices, fine tune inventory planning, and deploy next generation POS systems to enhance the customer experience.

  • Specialty Retailers

    We help specialty retailers embrace the future of shopping by delivering concepts and solutions for in-store selling through social networks.

  • Helping today’s leading retailers meet their biggest industry challenges

    Together, we’re building more connected, convenient, innovative shopper experiences to not only meet customer demands, but earn their loyalty.

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  • The Digital Store of the Future

    Today’s consumers want to seamlessly shop whenever and wherever they are. In order to meet these demands, retailers must bring the physical and digital shopping worlds into one omnichannel experience. Cognizant helps retailers turn these possibilities into new business opportunities.

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  • Cognizant RetailMate™ | The Future of Shopping

    Retailers need to adopt the emerging “Internet of Things” and transforming the store into an exciting, informative and entertaining place. Learn how to build the store of the future—today.

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FORRESTER CITES COGNIZANT AS B2C GLOBAL COMMERCE LEADER

Leading analyst firm, Forrester, listed Cognizant as a leader in program management, Agile development and the omnichannel fulfillment strategy in its recent Forrester Wave: B2C Global Commerce Services provider study.

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CONSULTING & SOLUTIONS

Cognizant's Retail practice helps retailers turn today's pain points into new business opportunities.

SOLUTION SPOTLIGHT

Omnichannel

Rely on our experience to help you adopt the omnichannel capabilities that are right for your brand.

See solutions tailored to this industry.

Our Latest Thinking

RESULTS

Global Retailer Perfects Value Chain

Our 100-member team on this project completely overhauled the client's value chain. The new system components included new enterprise information management software, supply chain changes, future state ordering, receiving process consolation and a new EIS (executive information management system).

Large U.S. Apparel Marketer

Our team performed end-to-end testing of a new application from Raymark, a Cognizant partner and leading global provider of integrated retail software solutions. Upon successful test completion, the application was rolled out to our client’s U.S. stores.

Department Store Merchandise Management

We partnered with store management to create a merchandising enhancement “factory” that helped implement critical business changes, optimize resource load and standardize quick product-turnarounds. Our team’s services included testing, assessment, implementation and rollout.

World’s Largest Online Marketplace

Our team re-engineered the Web site to make full use of next-generation solutions, including a J2EE-based architecture. The e-commerce application runs on IBM WebSphere and interacts with JDA for order management and fulfillment.

  • Global Retailer Perfects Value Chain
  • Large U.S. Apparel Marketer
  • Department Store Merchandise Management
  • World’s Largest Online Marketplace
  • Global Retailer Perfects Value Chain

    • RESULTS

    Global Retailer Perfects Value Chain

    Our 100-member team on this project completely overhauled the client's value chain. The new system components included new enterprise information management software, supply chain changes, future state ordering, receiving process consolation and a new EIS (executive information management system).

  • Large U.S. Apparel Marketer

    • Large U.S. Apparel Marketer

    Our team performed end-to-end testing of a new application from Raymark, a Cognizant partner and leading global provider of integrated retail software solutions. Upon successful test completion, the application was rolled out to our client’s U.S. stores.

  • Department Store Merchandise Management

    • Department Store Merchandise Management

    We partnered with store management to create a merchandising enhancement “factory” that helped implement critical business changes, optimize resource load and standardize quick product-turnarounds. Our team’s services included testing, assessment, implementation and rollout.

  • World’s Largest Online Marketplace

    • World’s Largest Online Marketplace

    Our team re-engineered the Web site to make full use of next-generation solutions, including a J2EE-based architecture. The e-commerce application runs on IBM WebSphere and interacts with JDA for order management and fulfillment.

INFOGRAPHICS

Retail Industry Solutions | Technology for Retail Practice | Cognizant Technology Solutions
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