EZFacility
¿Qué es EZFacility?
El software para parques y zonas de ocio de EZFacility centraliza la gestión de instalaciones recreativas, alquileres, ligas, registros, eventos, facturación y pagos. La solución web rápida, segura y Leer más de vanguardia de EZFacility es una opción perfecta para cualquier parque o instalación de ocio. Es fácil de probar, comprar, implementar y usar. Ayuda a reservar canchas y campos y a gestionar membresías, campamentos, cursos, ligas, eventos especiales y más. EZFacility es un software de parques e instalaciones de ocio todo en uno para satisfacer cualquier necesidad. Mostrar menos¿Quién usa EZFacility?
Gimnasios, clubes deportivos y de fitness, empresas de entrenamiento personal y entrenamiento del rendimiento.
¿Tienes dudas sobre EZFacility?
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EZFacility
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Opinones de EZFacility
Kip
Great Product for FEC or Gym
Comentarios: I spent months researching options and talking to companies, ultimately EZ Facility won hands down. We had personalized training and were up and running quickly. I haven't regretted my choice once. We get notifications in advance for any upcoming changes and a customer service that has always made life easy for us. I recommend EZ Facility to anyone that needs an easy reliable platform. I doubt you will find a way to outgrow it or find it lacking. Simply put, EZ Facility is awesome.
Puntos a favor:
Flexibility. We can do everything that we want to do in a P.O.S. system and manage memberships in one solution. League management is also easy to use and set up. We barely scratch the surface of what this solution can offer.
Contras:
I would like to see more options in merchant card service integration. The options available are great, but more expensive than many other options.
Jan
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EZ Facility Fan
Comentarios: Overall we have been very pleased with EZ Facility.
Puntos a favor:
Intuitive set up on the admin side yet user friendly on the front end.
Contras:
Sending out our onboarding email series has to be done manually. We haven't been able to find a place to do this or see what emails have been sent in the new EZF experience.
Respuesta de Jonas Software
hace 3 meses
Hey Jan, thank you so much for sharing your feedback. We are thankful for the comments on EZFacility's intuitive setup for the admin side and user-friendliness on the front end. We will take into account your suggestions about email capability within the software. If you feel there is any way we can improve your experience further, don't hesitate to reach out!
Jensen
Dated and clunky but versatile
Comentarios: Painfully mediocre. The barrier for switching to a different system is high for us since we don't have dedicated admin staff so we've stuck around for too long and paid too much.
Puntos a favor:
EZFacility is expansive and very customizable. It would allow you to manage any type of sports or fitness facility. There are many options for setting up memberships, training, rentals, POS, etc. It's fairly easy to learn for all levels of staff. Customer support will eventually fix errors on their end and will work with you over the phone to straighten things out.
Contras:
It is brutally slow and clunky. Communication with their server takes way too long. There is lag in every single step of everything you do. It can be maddening if you're trying to enter in a number of sales, or book multiple sessions, or pull up reports. There are also way too many service outages. Frequently, it just doesn't work. When you're trying to ring up or check in or schedule a customer and have to apologize for the software not working, it makes you look amateur. It's also very dated visually and operationally. We've had the software since 2013 and there has been zero change to the way it looks. It has slowed down if anything since then.It's expensive. This is partially my problem but we just don't use many parts of it. If there was a scaled down version, I would switch to that personally. We don't use the check in, time clock, POS, locker rental, equipment rental, or most of the reporting or marketing features. This is the nature of our business so it's less of a problem with EZFacility and more just a comment on why it's probably no longer the right choice of software for us.Overall, it feels bloated, slow, and frustrating. We are currently looking at other software options and plan on switching by the end of the year.
Avian
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EZ FACILITY SOFTWARE RULES !
Comentarios: EZ Facility is like having my own private IT department that’s available ALL DAY LONG. I just can’t physically see my IT team but they always pick up with an incredible happy, upbeat demeanor with SOLUTIONS AND ANSWERS..... Always. They have NEVER said they didn’t understand something or didn’t know about something.
Puntos a favor:
The efficiency, ease, thoroughness is 5 - Star
Contras:
Can’t take the EZ FACILITY IT TEAM/STAFF out on weekends for drinks and dinner.
Carl q
The one and only software to use!
Comentarios: The overall experience for us has been great.
Puntos a favor:
This software is a game changer for Parks and Rec departments. It offers a wide variety of features from OLR, public and private rentals, sport league, practice, rental scheduling, online credit payment processing, membership packages, and now self service.
Contras:
The only features that I would say could be redeveloped or enhanced with better features or could be more user friendly would be the following 1. OLR and Self Service. The OLR I mentioned could have more options for separate registrations. Also, when you pull a group that all registered online and lets say it is for 2022, when you export that group in the comments sections it shows comments from 2021,2020, 2019, and so forth for said client. When you pull a group for 2022, I only want to see comments from 2022 for that client. The other option would be the self service feature. It is not user friendly and can be confusing to start up. This options would be great for us, but the tutorial is not very informative.
Respuesta de Jonas Software
hace 4 meses
Hi Carl, thank you for your feedback regarding our online registration and self-service features! We realize the importance of these modules to our clients and are actively working on new features and enhancements for both. In fact, we recently launched a brand-new registration module called EZSignUp, which offers more flexible tools for building online forms. We also released new resources view in the self-service portal which makes it even easier for clients to book classes and rentals online. Please feel free to let us know if there is anything else we can do to improve your experience with us!
