JunoOne

Wuestenrot

Comentarios: Very easy job training for non IT users..

Puntos a favor:

Se with very good support for client. Very easy for users.

Contras:

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Alternativas consideradas: OTRS

Razones para cambiar a JunoOne: IT much more easy

Lightweight system yet full of complex functionalities.

Puntos a favor:

It is really easy to use JunoOne. GUI is clear and polished. You will not have to search for hidden functionalities. It is possible to use JunoOne, even if you are not in an agile projekt mode.

Contras:

I would appreciate more sophisticated reporting, so I am able to look at the projects from different perspectives. But on the other hand, reporting area is in the product roadmap. I believe it will cover my needs in the future.

The one and only JunoOne

Comentarios: For me JunoOne is user friendly, and it contains all needed features. I also really appreciate customer support, which is always open to suggestions and quick with troubleshooting.

Puntos a favor:

I think that main advantage of this product is its well aranged siplicity of using, combine with complexity of features like simple test execution, long range planning, reporting from automated tests etc.

Contras:

The responsibility of some infrequently used parts of the app wasn't perfect.

Best Project Management Tool

Puntos a favor:

It is very easy to manage all the task together at one place without missing any task.

Contras:

The Interface of the application can be sometime hard to understand.

It's very ergonomic and intuitive

Puntos a favor:

Very intuitive interface which I started to like in a couple of moments

Contras:

I don't miss anything and I am not aware of any other feature which I would like to have here