Glasscubes

Glasscubes Intranet/CRM - What a find

Comentarios: Our experience with Glasscubes has been an extremely positive one since the moment I first spoke to Craig. He conducted two online presentations, which having sold software for 18 years, I think are some of the best I have had. Clear, concise, informative, in plain english and no hard sell (just let the product do the work for him!). The implementation and on-boarding process is both intuitive and straight forward with lots of support both from the team and from online content, which is excellent. Nothing is too much trouble for our primary contacts. Pound for pound, Glasscubes exceeds expectation and I can only imagine will get better and better. Yes there are improvements that can be made but their 'vote for new functionality' that clients can access will enable them to prioritise and gauge what to do next. We are a team of 13 and the overwhelming feedback has been really positive from the whole company and has made us far more collaborative, centralising all our work and creating a focal point for our company. I very much look forward to working with Glasscubes for many years to come and if they maintain their standards, they will become a real force in this market and a natural choice for small SMEs.

Puntos a favor:

- Easy of use - Breadth of Functionality - Amazing support - Great supporting documentation - Cross platform and device availability

Contras:

- would like to see smoother integration with MS Office suite (both on PC and Mac). I appreciate refinements to this process are ongoing. Working on a Mac, it this is slightly clunky but really not a deal breaker in anyway.

Great for cross-company collaboration

Comentarios: Overall we're satisfied with Glasscubes as it's an easy to use platform that suits the needs of the company

Puntos a favor:

As a project that works across multiple education institutions we need to be able to access files and resources simultaneously while wherever we are working and glasscubes allow us to do that. We can also post updates for all teams to see and project data is kept safe and secure as we need it to for GDPR reasons

Contras:

The homepage and dashboard can look clunky and a little boring and the search bar doesn't really bring up what I'm looking for but luckily files are easy to find in the management system.

Cheap and cheerful collaboration

Puntos a favor:

Ease of set-up and simple cost model. Sharing documents with suppliers is non chargeable license. Fast on boarding

Contras:

Poor versioning, real basic desktop UI, poor integration with mobile platforms

Easy to use, flexible collaboration platform

Comentarios: Management is straightforward. End users require very little training to make use of the system and if they do, there's detailed help only a couple of clicks away. We've previously had issues collaborating with external folk but with Glasscubes it's been really simple to enable that and get a wide range of stakeholders involved where we couldn't easily before.

Puntos a favor:

Glasscubes provides an easy to use, flexible platform for collaboration which works well for both internal use and especially when working with a range of external partners. The ability to enable facilities selectively for different groups and projects means they can have what they need without being distracted by what they don't.

Contras:

The document editing functionality can sometimes need careful explanation as it's so flexible, sometimes less savvy users can get a bit confused.

Glasscubes has been invaluable

Puntos a favor:

Glasscubes has been invaluable to our team in a variety of ways. It has allowed us to work collaboratively and effectively in a team which is based across several, geographically disparate institutions. It has been really useful to house all of our resources and being able to edit in browser with Microsoft 365 has been very helpful.

Contras:

I don't have anything negative to say about Glasscubes, I have found the platform to be incredibly useful in our team!