Wingmateの概要
Wingmate engages your field staff, on the go, to generate new sales, improve service & communicate in real-time. Our solution is comprised of a Mobile App for your staff on the move to capture/report 続きを読む intel and send it back to your team at the office. Our Simple CRM - management dashboard (Web-based CRM) enables two-way communication & tracking between both your sales staff and team in the field. 表示を減らすWingmateの対象ユーザー
Field Service Companies, Enterprise, Small Business, Medium Business, and Government
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Wingmateのレビュー
Josh
Great tool to align sales and front-line employees
良いポイント:
Ease of use, intuitive, and a great team supporting the product.
改善してほしい点:
During our initial setup, we did not integrate with our CRM. That made it difficult for us to track progress in multiple platforms. I understand that functionality now exists and would be something that we'd explore in the future.
Wingmateからの返信
3 年前
Josh, Thank you for the review. As a respected veteran at WM, your kind words mean a lot to us. Looking forward to making that integration happen!
認証済みレビュアー
Improve Sales!
製品を使ってみた感想： We switched from a manual paper sales leads sheet to this system that has improved the number of leads being generated from the outside workforce. It's a simple system to help improve incoming sales leads and track their performance.
良いポイント:
- Ease of use for the team in the field - Ability for field users to track progress of sales leads they captured - An easy way to track commissions paid on closed sales leads
改善してほしい点:
The only thing I would like to see changed is the ability for us to add/remove users ourselves instead of submitting a request.
Wingmateからの返信
3 年前
Thanks for the feedback! With a manager account, it is very simple to add and disable users through the admin console. For a walkthrough, please take a look at our support page here: https://support.wingmateapp.com/hc/en-us/articles/360003884292-Manager-Welcome-must-read- You can also reach out to us anytime and we'd be more than happy to help out!
Scott
Wingmate
良いポイント:
Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment. Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere.
改善してほしい点:
The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel. This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time.
Wingmateからの返信
3 年前
Thank you for the feedback Scott! While we would love it if every lead receives as much attention as possible, response rates do vary quite a bit between the companies that we work with. I would suggest discussing this with your sales manager and sales team, hopefully it will lead to many more closes for your company. If you ever have any suggestions about the app we'd love to hear it!
認証済みレビュアー
Wingmate Can Be A Valuable Asset
製品を使ってみた感想： So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential. I do recommend the app.
良いポイント:
The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about. The design/interface isn't confusing.
改善してほしい点:
When comparing it to the website version, some drop-downs/menus simply don't match up (ie more options on the web version). Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen.
認証済みレビュアー
User Friendly
良いポイント:
It is very user friendly. I am able to view and track sales lead with ease.
改善してほしい点:
Everything is working well. I cannot think of anything I would change as of now.
