Wingmate
Was ist Wingmate?
Die Lösung besteht aus einer mobilen App für Außendienstmitarbeitende und einem Lead-Management-Dashboard (webbasiertes CRM), das für die Mitarbeitenden im Büro zugänglich ist. Steigere den Umsatz Mehr erfahren und spare Zeit, indem du die Aufmerksamkeit aller um dich herum maximierst. Wingmate motiviert Nutzer dazu, Leads (neue Geschäfte, Upselling, Servicemängel usw.) in Sekundenschnelle zu erfassen. Intel ist sofort einsatzbereit, sodass dein Team in Sekundenschnelle starten kann. Dies führt zu mehr Umsatz und einer größeren Verbundenheit innerhalb des Teams. Weniger anzeigenWer verwendet Wingmate?
Dienstleistungsunternehmen, Groß- und Kleinunternehmen, mittelständische Unternehmen und Behörden
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Bewertungen über Wingmate
Josh
Great tool to align sales and front-line employees
Vorteile:
Ease of use, intuitive, and a great team supporting the product.
Nachteile:
During our initial setup, we did not integrate with our CRM. That made it difficult for us to track progress in multiple platforms. I understand that functionality now exists and would be something that we'd explore in the future.
Antwort von Wingmate
vor 3 Jahren
Josh, Thank you for the review. As a respected veteran at WM, your kind words mean a lot to us. Looking forward to making that integration happen!
Verifizierter Rezensent
Improve Sales!
Kommentare: We switched from a manual paper sales leads sheet to this system that has improved the number of leads being generated from the outside workforce. It's a simple system to help improve incoming sales leads and track their performance.
Vorteile:
- Ease of use for the team in the field - Ability for field users to track progress of sales leads they captured - An easy way to track commissions paid on closed sales leads
Nachteile:
The only thing I would like to see changed is the ability for us to add/remove users ourselves instead of submitting a request.
Antwort von Wingmate
vor 3 Jahren
Thanks for the feedback! With a manager account, it is very simple to add and disable users through the admin console. For a walkthrough, please take a look at our support page here: https://support.wingmateapp.com/hc/en-us/articles/360003884292-Manager-Welcome-must-read- You can also reach out to us anytime and we'd be more than happy to help out!
Scott
Wingmate
Vorteile:
Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment. Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere.
Nachteile:
The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel. This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time.
Antwort von Wingmate
vor 3 Jahren
Thank you for the feedback Scott! While we would love it if every lead receives as much attention as possible, response rates do vary quite a bit between the companies that we work with. I would suggest discussing this with your sales manager and sales team, hopefully it will lead to many more closes for your company. If you ever have any suggestions about the app we'd love to hear it!
Verifizierter Rezensent
Wingmate Can Be A Valuable Asset
Kommentare: So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential. I do recommend the app.
Vorteile:
The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about. The design/interface isn't confusing.
Nachteile:
When comparing it to the website version, some drop-downs/menus simply don't match up (ie more options on the web version). Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen.
Verifizierter Rezensent
User Friendly
Vorteile:
It is very user friendly. I am able to view and track sales lead with ease.
Nachteile:
Everything is working well. I cannot think of anything I would change as of now.
