Wingmate
Mikä on Wingmate?
Wingmate engages your field staff, on the go, to generate new sales, improve service & communicate in real-time. Our solution is comprised of a Mobile App for your staff on the move to capture/report Näytä enemmän intel and send it back to your team at the office. Our Simple CRM - management dashboard (Web-based CRM) enables two-way communication & tracking between both your sales staff and team in the field. Näytä vähemmänKuka käyttää tuotetta Wingmate?
Field Service Companies, Enterprise, Small Business, Medium Business, and Government
Mietitkö vielä, onko Wingmate hyvä valinta?
Vertaa suosittuun vaihtoehtoon
Wingmate
Wingmate: Vaihtoehdot
Arvostelut tuotteelle Wingmate
Josh
Great tool to align sales and front-line employees
Hyvät puolet:
Ease of use, intuitive, and a great team supporting the product.
Huonot puolet:
During our initial setup, we did not integrate with our CRM. That made it difficult for us to track progress in multiple platforms. I understand that functionality now exists and would be something that we'd explore in the future.
Myyjän Wingmate vastaus
3 vuotta sitten
Josh, Thank you for the review. As a respected veteran at WM, your kind words mean a lot to us. Looking forward to making that integration happen!
Vahvistettu arvostelija
Improve Sales!
Kommentit: We switched from a manual paper sales leads sheet to this system that has improved the number of leads being generated from the outside workforce. It's a simple system to help improve incoming sales leads and track their performance.
Hyvät puolet:
- Ease of use for the team in the field - Ability for field users to track progress of sales leads they captured - An easy way to track commissions paid on closed sales leads
Huonot puolet:
The only thing I would like to see changed is the ability for us to add/remove users ourselves instead of submitting a request.
Myyjän Wingmate vastaus
3 vuotta sitten
Thanks for the feedback! With a manager account, it is very simple to add and disable users through the admin console. For a walkthrough, please take a look at our support page here: https://support.wingmateapp.com/hc/en-us/articles/360003884292-Manager-Welcome-must-read- You can also reach out to us anytime and we'd be more than happy to help out!
Scott
Wingmate
Hyvät puolet:
Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment. Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere.
Huonot puolet:
The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel. This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time.
Myyjän Wingmate vastaus
3 vuotta sitten
Thank you for the feedback Scott! While we would love it if every lead receives as much attention as possible, response rates do vary quite a bit between the companies that we work with. I would suggest discussing this with your sales manager and sales team, hopefully it will lead to many more closes for your company. If you ever have any suggestions about the app we'd love to hear it!
Vahvistettu arvostelija
Wingmate Can Be A Valuable Asset
Kommentit: So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential. I do recommend the app.
Hyvät puolet:
The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about. The design/interface isn't confusing.
Huonot puolet:
When comparing it to the website version, some drop-downs/menus simply don't match up (ie more options on the web version). Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen.
Vahvistettu arvostelija
User Friendly
Hyvät puolet:
It is very user friendly. I am able to view and track sales lead with ease.
Huonot puolet:
Everything is working well. I cannot think of anything I would change as of now.
