Profit.co

Great software with super responsive support

Comments: Before using the software we were practicing OKR in excel sheets,now everything is easy to track measure,everything at hand any time,no need to ask employees to show their progress or the work already done to achieve our giolas,unnecessary hassle and communication already in the past,you just need to login into dashboard to see your team and the company progress.

Pros:

The software is user friendly,easy to set up.and adjust. The team is constantly working on customizing the soft to meet our expectations.

Cons:

Some features did not met our expectations,but the product team adjusted them accordingly.

Alternatives Considered: Perdoo

Reasons for Switching to Profit.co: The tool seemed very user friendly, the price was affordable,the support very helpful.

Best OKR software for the money.

Pros:

Profit is full of features. Too many to list here. But I really like how customizable the application is. One of my favorite features is a milestone-based Key Result. You can set-up templates, etc. This has been great for us because we like to projectize our OKRs. Also, their customer service is amazing. They are very committed to provided a great product and great service. I have a small company and when I had an issue early on I got a call from their [SENSITIVE CONTENT HIDDEN] and we resolved the issue and exchanged ideas. Seriously the best service I have gotten from any application.

Cons:

When I initially started using the app there was some bug but as it has matured I have not experienced a single issue. Also you may want to have their team set-you up as there are a lot of customization that can be made. For some people that can be over whelming. However they do a great job in the UI giving you the ability to only see the feature you need.

Alternatives Considered: Quantive, Workboard and Weekdone

Reasons for Choosing Profit.co: Profit does OKRs much better. No comparison there.

Switched From: 15Five

Reasons for Switching to Profit.co: Best bang for the buck.

Good

Comments: Good. The after-sales customer support is really fast and helpful. I highly commend their customer service skills and initiative.

Pros:

OKR feature is good. I also like how easy it is to switch as a proxy user and back.

Cons:

Limitations in features. There were a lot of limitations that I experienced in customizing. Please include an audit trail so super users/admin can track who changed what.

Great OKR, Listing to Customers' needs, Keep improving along with responsive teams (sales&support)

Comments: Again, Profit will be the best OKR system in my opinion with a relatively low price tag instead of using Excel and Emails. It could facilitate all teams(small to a large group, fully customizable and scalable features).
Profit OKR included all - full and always with new features, great price along with dependable teams

Pros:

Before I used Profit, I had used another OKR platform which was a limited, non-supportive team, and no solution to represent OKR results the way our team wants. Since this first company sold their service, I had to look for a new one. After several attempts few OKR platforms, Profit was the easiest interface with lots of options to customize how our team wanted. Profit teams were always available and responded promptly. The engineering team always open to listen and added my requested inquiry as new features to the platform. Even after the initial setup, all contacts were available minor questions and issues and even supported extended advise on OKR core structures, methodology and understandings.

Cons:

Since it offers lots of features, there were several methods you could make your desired solutions. It is not hard but it could have some learning curves and overwhelming till you get used to it. The main difficulties are caused by too many customizable features.

Alternatives Considered: Lattice, Perdoo, Quantive, Ally, Wrike and Paycor

Reasons for Choosing Profit.co: Lack of features, support

Reasons for Switching to Profit.co: After using several platform free trials, PROFIT was the one that I could set up the specific OKR how our team wants. In addition, PROFIT teams were the most responsive to provide supports for all my questions with answers.

Best Value OKR product on the market. Incredible Customer Support!!

Comments: The company has got their product right! They make the overall experience user friendly and provide great support in case you need help. It's a very intuitive product and is a complete solution. As someone who works with a global team, I must say that Profit has ensured that we focus, prioritize and accomplish the right things that take us towards are mission and objectives.

Pros:

Profit has a ton of features. It's a complete solution designed to execute a company's goals and objectives. I love how you get a 360 degree and interconnecting view of priorities, tasks, subtasks, relationships, outcomes, employee engagement and performance management. I also love how customizable the product is and how easy it is to assign tasks within our team. With 300 prebuilt KPIs and KPI boards, managing KRs is rather simple. It took us just a 30 minute call with their Customer support team to get started with our first OKR. Thereon we got more info through the extensive and very helpful training videos and product content.

Cons:

While videos and training content is useful, it takes the user out of the system to understand how to use the software. I would suggest the use of guided workflow methodologies similar to WalkMe.

Alternatives Considered: Perdoo, Ally, Workboard and Weekdone

Reasons for Choosing Profit.co: Ability to Customize, prebuilt KPIs, intuitive & ease of use, Excellent Customer support!!

Switched From: Ally

Reasons for Switching to Profit.co: Profit has the best Customer Service. period. It fits our model and is very competitively priced