What Is HelloAsso?

HelloAsso is a free payment solution for French clubs and non-profits. It helps more than 150 000 non-profits manage all their campaigns online: raise funds, organize events and crowdfunding, manage members and collect money. The recognized company ESUS (Solidarity Company of Social Utility) is based on a unique alternative economic model: no fees or commissions are applied, donors choose to leave a voluntary contribution at the time of their payment who finance the platform development.

Who Uses HelloAsso?

HelloAsso is online available on the French market. The application can be used by nonprofits, clubs and foundations.

HelloAsso Software - Billeterie HelloAsso Software - Adhesion HelloAsso Software - Dashboard HelloAsso Software - Paiement

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Reviews of HelloAsso

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.6
Features
4.4
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
65%
4
33%
3
2%
Coumba
President in France
Fund-Raising, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Very easy to use for fund raising

5.0 2 years ago

Comments: It was the first time I used HelloAsso for an orphanage ai wanted to help in my birthday.. the experience was very exciting and in the future I will use it again for fund rising

Pros:

The application was very clear and easy. I could held a fund raising easily. For my donors also, it was very easy for them donating through the application

Cons:

The fact that donations are nit seen in there globalité as they give it monthly to the selected association. So I faced difficulties getting back proof of donations

Manon
Manon
Présidente in France
Verified LinkedIn User
Environmental Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best choice for non profit organization

4.0 last year

Comments: I will not change it. Even if this software doesn’t do everything, it does perfectly what it does and that is perfect.

Pros:

Helloasso is free for nonprofit organizations and that makes all the difference. We could not do without them !

Cons:

They can make some small changes and helloasso will be perfect. The consumer service is easy to reach and take our needs in consideration so This is great.

Jean
Volunteer secretary in France
Health, Wellness & Fitness, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

HELLOASSO : an excellent tool for management.

5.0 last year

Comments: excellent ticketing management.

Pros:

General flexibility of use for all functions.

Cons:

Membership management is only starting this year but seems to be performing well. Lack just a unique identifier for each card issued, or a bar code.

Pierre
Président APEL in France
Education Management, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Convient aux associations pour tout sauf…

4.0 2 years ago

Comments: Nous sommes une association de parents d’élèves qui organisons plusieurs événements dans l’année : spectacle de 1500 spectateurs sur 4 représentations, ventes éphémères (marché de Noël, braderie, photo de classe, etc…)

Pros:

HelloAsso nous permet de répondre Gratuitement à nos problématiques de paiement quand nous organisons ces évènements. Aspect solidaire du financement intéressant pour nous. Clarté pour le back office et facilité pour les remboursements (attention aux délais)

Cons:

Manque une grosse fonction « vente » qui permettrait -d’avoir un panier avec différents produits - le total se calculerait tout seul - gestion du stock Pour la billetterie, possibilité de différer le placement du moment de l’achat des places.

Romain
VP in France
Civic & Social Organization, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

HelloAsso un moyen clair et précis de prendre en main son association

4.0 2 years ago

Comments: HelloAsso me permet d'avoir à une seul endroit mes adhérents et les dons faits à l'association.
Cela mle simplifie vraiment la gestion de l'association

Pros:

HelloAsso est une plateforme simple d'administration d'une association. Il permet de gérer les adhésions: les membres et les cotisations mais aussi les dons avec des relevés précis qui permettent la gestion de l'association. Gratuit il devient le compagnon essentiel à son association de la gestion des bénévoles à la gestion financière. Un système de billetterie est même en place pour gérer les événements recevant du public, c'est un plus !

Cons:

Rien réellement si ce n'est le manque d'une application pour gérer simplement l'association en mobilité.