
How does this software stack up?Compare with Similar Software
How does this software stack up?Compare with Similar Software
How does this software stack up?Compare with Similar Software
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Price
No information about pricing but you can check EDI Pricing Guide
Reviews
- Ease of Use4.3
- Customer Service3.6
- Value for Money4.3
Likelihood to recommend
Top Features
- 5.0
- Encryption5.0
- 5.0
- File Sharing4.7
What is Kiteworks?
Kiteworks Secure Managed File Transfer is designed from the ground up for simplicity, security, and governance. Easily deploy its virtual appliance cluster-or our hosted service-and configure your policies. Immediately benefit from the security of its hardened vault and built-in defense in depth. Configure trading partner workflows, start operations, and breathe a sigh of relief as your auditors and SOC now see every transaction detail in built-in audit reports, security analytics, and your SIEM
Kiteworks Video and Images





Best For
Enterprise organizations that need to protect or govern the PII, PHI, or IP they share with trusted third parties. Ideal for enterprises and federal/national, state and local government agencies.
Deployment & Support
Deployment
- Cloud, SaaS, Web-Based
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live Rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Contact Details
- Kiteworks
- Located in United States
- Founded in 1999
- https://www.kiteworks.com/
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Kiteworks Features
Features are displayed in the decreasing order of their feature rating.
5.0
Encryption
5.0
5.0
File Sharing
4.7
Collaboration Tools
Mobile Access
Quarantine
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Kiteworks Reviews
Showing 5 of 26 reviews
Overall
4.0
Ease of Use
4.3
Customer Service
3.6
- "I like how easy it is to send encrypted files to someone. It can be done through a web portal, or through outlook with a plugin."
- "Support is extremely fast and detailed in my experience and has always been extremely helpful. In today's age of work from home, sharing files securely with colleagues and external is essential."
- "Its great tool so try it for sure. I have been trying out and it seems great."
- "I would like to say that it is a good application to help managing your files. You can have online backups using this app for your important documents."
- "There were often bugs where emails got stuck in the outbox or settings were disabled preventing emails from going through due to large file sizes."
- "When Limited Email Server Capacity is not a Limiting Factor."
- "Kiteworks works well in terms of functionality. The user experience needs work as sometimes I get lost while managing files."
Pros
- "I like how easy it is to send encrypted files to someone. It can be done through a web portal, or through outlook with a plugin."
- "Support is extremely fast and detailed in my experience and has always been extremely helpful. In today's age of work from home, sharing files securely with colleagues and external is essential."
- "Its great tool so try it for sure. I have been trying out and it seems great."
- "I would like to say that it is a good application to help managing your files. You can have online backups using this app for your important documents."
Cons
- "There were often bugs where emails got stuck in the outbox or settings were disabled preventing emails from going through due to large file sizes."
- "When Limited Email Server Capacity is not a Limiting Factor."
- "Kiteworks works well in terms of functionality. The user experience needs work as sometimes I get lost while managing files."
Pankaj P.
Senior Security Analyst
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
November 8, 2022
"Kiteworks MFT works as a great tool for sending and keeping files over a secure channel."
Overall: My overall experience with kiteworks MFT is great , as an administrator it is very easy to administrate the tool.
Pros: It is very easy to use nd is highly scalable solution for file transfer.
Cons: ore data storage and licenses should be given
Alternatives Considered: File Transfer Gateway
Reviewer Source
Source: Capterra
November 8, 2022
Vicky N.
Lead UI/UX
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
Ease of Use
Customer Service
Features
Likelihood to Recommend
Reviewer Source
Source: SoftwareAdvice
March 2, 2018
"Helps with managing file sharing"
Pros: Kiteworks let me share files with my colleagues. It helps with managing files for various projects. Helps with collaborating with team members.
Cons: Easy to use functionality is provided by Kiteworks. Let us manage files effectively and without any issues.
Reviewer Source
Source: SoftwareAdvice
March 2, 2018
Alan S.
CEO
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
Ease of Use
Features
Likelihood to Recommend
Reviewer Source
Source: SoftwareAdvice
January 19, 2018
"Integration with DropBox keeps files Syncd"
Overall: Good tool to share secure files and integrate with Dropbox tool
Pros: Kiteworks helps sharing files among various systems in a secure way. It has good integration with DropBox which makes our life easier. I use this for our clients and help them sharing the important files across various locations.
Cons: Kiteworks works well in terms of functionality. The user experience needs work as sometimes I get lost while managing files. But can find by spending a little bit time.
Reviewer Source
Source: SoftwareAdvice
January 19, 2018
Sunny A.
CEO
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
Ease of Use
Features
Likelihood to Recommend
Reviewer Source
Source: SoftwareAdvice
February 16, 2018
"Kiteworks makes the document management easier"
Pros: Kiteworks is helping my team to manage the documents easily. It helps with collaboration and files can be shared to teammates. Helps keeping the backups online. Versions can be Kept and restored at anytime. Data stay secure on its own cloud.
Reviewer Source
Source: SoftwareAdvice
February 16, 2018
Jeremy N.
Marketing manager
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 6-12 months
Overall Rating
Ease of Use
Features
Likelihood to Recommend
Reviewer Source
Source: SoftwareAdvice
February 28, 2018
"Kiteworks keeps my documents updated"
Pros: Kiteworks helps me update my documents anytime over the internet. It helps me keeping these updated all the time.
Cons: I don not need any software in my computer beside a browser. Everything is updated online and backups are saved.
Reviewer Source
Source: SoftwareAdvice
February 28, 2018










