Sobre MaintainX

MaintainX es un software móvil de digitalización de procedimientos y órdenes de trabajo que aumenta la eficiencia y la información en tiempo real.

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Puntos a favor:

When ever i have a query the customer care team promptly gets back to me with meaningful and useful information. For a one man show is brilliant, but it is tailored to large companies and personal.

Contras:

None that I have seen to this point. Using the phone app can sometimes be difficult in maneuvering around.

Valoraciones de MaintainX

Evaluación media

Facilidad de uso
4,8
Atención al cliente
4,8
Funcionalidades
4,5
Relación calidad-precio
4,7

Probabilidad de recomendación

9,3/10

MaintainX tiene una valoración global de 4,8 estrellas sobre 5 según las 333 opiniones de usuarios de Capterra.

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Filtrar opiniones (333)

Ina
Ina
freelancer en Italia
Usuario de Linkedin verificado
Tecnología y servicios de la información, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great and effective tool!

5,0 hace 3 semanas Nuevo

Comentarios: The platform is great for small teams and small business, and I love how the work order management system keeps track of what we need to do each day. It's quicker and easier than our old spreadsheet system!

Puntos a favor:

MaintainX is good for small teams to use. The software is easy to use and intuitive, has a user friendly interface, and retains an accurate history of all maintenance carried out. The best thing about it? It's on demand!!!

Contras:

Maybe Scheduling in calendar view could be improved...

Blake
Maintenance Planner en EE. UU.
Productos químicos, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Biokyowa Maintenance Planner Review

5,0 hace 3 meses

Comentarios: I am very happy with MaintainX. The customer suport is very helpful. We are able to add an endless amount of information to our database very easily.

Puntos a favor:

The user-friendly interface is very easy to navigate. We are able to use this technology with various age groups of technicians and everyone was able to catch on quickly.

Contras:

Our major issue on the software is not having the ability to auto generate new procedures from within a procedure. For instance, if I have a procedure that says "Is a hot work permit required?", If the answer is "Yes", it would be nice for the software to automatically add that "Hot work procedure" to the work order instead of an admin having to add it. It would also be nice if technicians could add procedures on their own from their tablets.

Angel Ivan
Maintenance Technician en México
Automoción, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

MaintainX Its the best choice fot a preventive maintenance control

5,0 el mes pasado Nuevo

Comentarios: We reduce the down time machine for not maked maintenance and failures, and prevents the damage for the machines

Puntos a favor:

The price is to small for the offered featuresits too easy to use , a friendly software easy to learn how to use

Contras:

only the reports has problems, i think that use too much paper to print, but if you have only a digital management is no problem for that

Usuario verificado
maintenance manager en EE. UU.
Usuario de Linkedin verificado
Productos químicos, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

decent for an entry level program

3,0 hace 11 meses

Comentarios: Decent program to track work orders and manage assets. Very easy to use. Mobile app is helpful. not impressed with overall features and functionality. Data input way too time consuming.

Puntos a favor:

Very easy to use, mobile app is helpful.

Contras:

inability to mass edit in spreadsheet format, worksheets are time consuming and basic. Lack space to input details such as component info for equipment, specs, etc. Lack of many desired features and functionality. mobile app doesnt show all info or allow editing of info when it comes to inventory control etc.

Respuesta de MaintainX

hace 10 meses

Hi there, Thanks for leaving a review for MaintainX. We are sorry to hear that your experience has been anything less than exceptional so far. We have a team available to assist with data input and help set up your organization for you. We would love the opportunity to learn more about your feedback and ensure that we have enabled all the functionality you are looking for. If we are missing any functionality, our team would love to understand what you need so we can include it on our roadmap. Feel free to reach out to us at your earliest convenience. Best, MaintainX

Andy
Corporate Equipment Reliability Manager en EE. UU.
Envases y contenedores, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

MaintainX review

5,0 hace 3 meses

Comentarios: Good platform, great support. Still needs some growth, but happy with results so far.

Puntos a favor:

Simple and easy to use & learn. Fast turnaround on support.

Contras:

Some capabilities are limited by constraints of the program. Example- cross-category escalation capability, scheduling block, “bad actor” asset tracking Pareto. Some aspects are only attainable through enterprise level.. the cost is higher than what you currently get out of it in my opinion.

Alternativas consideradas: Asset Essentials y Infor CRM

Razones para elegir MaintainX: Too expensive per license, no super users without enterprise level, complicated layout and difficult to learn quickly.

Software anterior: eMaint CMMS

Razones para cambiar a MaintainX: Price and ease of use

Jason
Machine Supervisor en EE. UU.
Maquinaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

One of the best!

5,0 hace 3 meses

Puntos a favor:

Maintain X is easy to setup and maintain. It is easy to use and train others to use. The app comes in handy.

Contras:

Procedure Library needs better organization

Daniel
Owner en EE. UU.
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Accounting Nightmare

5,0 hace 2 meses

Comentarios: They are very slow at answering basic questions, out of country technical support, no phone number to call to get an answer, not the cheapest experience.

Puntos a favor:

The ease of creating a work order and sending it to our maintenance team. They are able to review it right away but the same can be used through text.

Contras:

If an employee gives you their time sheet and it says "I worked 80 hours for this payroll cycle" Maintainx has no way of telling you how to allocate those 80 hours. If a work order takes more than 1 payroll cycle to complete, it is added together when running the reports. So for a 2 week payroll cycle where the employee is paid for 80 hours of work, MaintainX says there are 100 hours of work complete. So you end up double entering the labor because MaintainX will not give you the report to allocate the hours worked during the payroll cycle.

Yusuf
Financial Affairs Director en Finlandia
Propiedad inmobiliaria, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

MaintainX Review

5,0 hace 2 meses Nuevo

Puntos a favor:

MaintainX allows you to manage the work and labor manager both in the field and in your office with certain procedure libraries. This side is very good and it is a good option that they focus more on the mobile side.

Contras:

It is very good that it creates a specific procedure, but the workflow is not always managed with these precise lines. work time changes, it has a flexible structure. Must be supported by AI.

George
manager Of Maintenance and Facilities en EE. UU.
Comercio minorista, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Awesome Platform

5,0 hace 2 meses Nuevo

Comentarios: Great, I wish I had this platform for some previous companies I have worked for

Puntos a favor:

It is easy to populate and has multiple function that can be customized for use.

Contras:

Reporting functions are a little tricky to use but functional. still getting used to this.

François
C.E.O. en Canadá
Construcción naval, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Review

5,0 hace 2 meses Nuevo

Comentarios: amazing

Puntos a favor:

Easy to use and very well supported The team suporting the product is alwais available and ready to help

Contras:

Inventory fonctionality and costomer focntionality are limited

Albert
Fleet/Equipment Manager en EE. UU.
Transporte/transporte en camión/ferrocarril, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Awesome Product!

5,0 hace 9 meses

Comentarios: I am a fleet/equipment manager that is still on the road driving. I am way from the office whether it is driving or turning wrenches with my mechanics. I play many roles and have a hard time keeping track of equipment, costs, repairs, purchase orders, vendors, etc. MaintainX help me regain control as a fleet equipment manager.

Puntos a favor:

While I don't usually contact customer service unless I have an idea to improve, it is always a quick response. - Work Orders are simple and easy to create - Asset Tracking - Purchase Orders are an awesome addition - Inventory/Parts Tracking is great - Requestors are free and are able to see the work on the work order they prepare The software is clean and simple. It is easy to use and so much you can do with it. I have a lot of favorite features. I like that I can add pictures for the parts, SDS to the chemicals I inventory.

Contras:

This software does what I need it to do. The only con that I have is there are items that need to be improved on. However, if you contact MaintainX, they take you idea into consideration and add the feature. I hope they add the ability to approve purchase orders from the phone.

Kevin
Facility Director en EE. UU.
Maquinaria, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy to use CMMS system

5,0 hace 7 meses

Comentarios: we have now streamline our work order system with all employees, we now have a database of parts inventory that is tied to each machine and we are able to show cost and time analysis per machine.

Puntos a favor:

It is easy for everyone to use, all the requestors had to have was a smartphone and they were able to create a work order

Contras:

it is hard to distinguish between current, scheduled and future work orders in the database. I would also like to see a clear picture of actual downtime of equipment.

Alternativas consideradas: UpKeep

Razones para elegir MaintainX: it was not user friendly

Software anterior: eMaint CMMS

Razones para cambiar a MaintainX: whe liked the functionality of the system

Mario
Sr Maintenance and Safety Manager en EE. UU.
Producción de alimentos, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A useful and friendly system for better control.

5,0 el año pasado

Comentarios: MaintainX has helped me a lot to have a control of the requirements of my internal clients as well as the follow-up and closing of the Work Orders. Previously, you had a long to-do list and most were forgotten. With this application we begin to work on the activities and we are currently at 98.7% of Orders Completed. Since we have been working with MaintainX, all of our equipment receives Maintenance, increasing its efficiency and reducing downtime. We have reached the efficiency goal more often since we have this system.

Puntos a favor:

What I like the most is that it is a friendly system with the necessary characteristics for a Maintenance administration. It works from the web platform so it is not necessary to install software on the computer. I carry it on my phone all the time through the app. It provides important information to take our weekly team meetings and we have Key Performance Indicators of our work to improve. What is not measured is not controlled.

Contras:

This application has been very useful for me to track Work Orders. This information is shown every week to the operators to monitor their activities. I don't think I have something that I don't like.

Colton
Facilites Manager en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Improving our department over the years

5,0 hace 10 meses

Comentarios: Very positive, effective, productive, and user-friendly. This software has completely changed our department.

Puntos a favor:

Work order management is by far our most utilized function of MaintainX. We have multiple users interacting with each other all day every day. It has completely streamlined our process.

Contras:

I wish there was an option to send to multiple people in series, in the portal function. It would be ideal for my organization if our requestors could submit a work order, it was then sent to the clinical director who checked approval, and then it was sent me maintenance director, who could then turn it into a work order after seeing that it has the approval of the clinical director.

Anna
Property Manager en EE. UU.
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

MaintainX

5,0 hace 2 años

Comentarios: Overall, it is a great user friendly program.

Puntos a favor:

Easy to use and user friendly. I can add work orders from my computer as well as from my mobile phone. I can look daily at the progress my guys are making and give feedback. I can send messages through this portal as well.

Contras:

My work orders fall off if my guys don't do them daily. Also, when printing reports dates come up when they shouldn't be populated.

Jeremiah
Maintenance Supervisor en EE. UU.
Materiales de construcción, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Love the App. Use it daily

5,0 hace 3 meses

Comentarios: Keeping all the information on one platform being able to pull up the information at a moments notice

Puntos a favor:

I love that I can keep track of my work orders. I like that employees can put in their request and they get up dates as we update them

Contras:

I don't like how on the computer it doesn't always update all the time.

Alternativas consideradas: UpKeep

Matthew
Nationwide :head mechanic en EE. UU.
Cuidado de la salud mental, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

This is a great product

4,0 hace 10 meses

Comentarios: I think it's a great product and all the years ive been a mechanic and like i said before i havent used all of them . it's a lot easier to use the Navigator it has not had any glitches and issues like we had but other complete management software I'm very impressed with this product and I'll be strongly recommended

Puntos a favor:

Is versatility instability Deep Cover every aspect of the business

Contras:

Only thing I really it takes pictures sometimes as you're doing inventory and doing the procedure of work and I don't like sometimes how you have to modified things in order for the B work correctly even with modifications and I don't like the fact that you can upload videos nothing could be cool if it would integrate like you can add your card on file so that you can keep track of expenses and also track mileage as you started work

Douglas
Maintenance planner/Process Engineer en EE. UU.
Envases y contenedores, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Maintain X review

5,0 hace 3 meses

Comentarios: Very please with Maintain X

Puntos a favor:

Ease of use, ability to see reports, able to add procedures, and of course the mobile app.

Contras:

the only complaint i have with it is how often SAP and Maintain X are updated with each other- that may be on our end.

Brandon
Maintenance Director en EE. UU.
Hostelería, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

If you’re in maintenance/engineering you need this software.

5,0 hace 3 meses

Comentarios: Great product for not a lot of money. I recommend this for all resorts, water parks, hotels anything with a maintenance crew.

Puntos a favor:

This software is easy to use. If will keep you organized with pms and work orders. You can use it for different locations. Great program!!!

Contras:

Getting set up is always a pain. Putting in all your parts and assets. But it’s worth it.

Alternativas consideradas: Jolt

Razones para cambiar a MaintainX: How easy it is to use

Chris
Maintenance manager en EE. UU.
Productos químicos, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Would be lost without MaintainX

5,0 hace 7 meses

Comentarios: I could not be happier with the system MaintainX has helped me build. In fact, MaintainX is helping us spread this powerful tool to all of our sites.

Puntos a favor:

Easyto use, fully featured CMMS system. Top notch customer service and support. MaintainX will instantly change how you do things. The file cabinets and binders will be gone for ever and your data will know be at your finger tips.

Contras:

After over 2 years of use I can't find anything not to like.

Blake
Owner en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Not a bad option for the price

4,0 hace 3 años

Comentarios: I use it to schedule my techs on service calls

Puntos a favor:

Free, helps track time spent on a job, helps bill accurately.

Contras:

Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view. Many of the pro features are not really useful to me, making it hard to justify the upgrade.

Alternativas consideradas: Housecall Pro, Jobber y Smart Service

Razones para cambiar a MaintainX: free

Matt
Matt
GM en RU
Usuario de Linkedin verificado
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Huge amount of functionality

5,0 hace 2 años

Comentarios: Huge amount of functionality!! Incredibly useful tool for managing our maintenance and general tasks. Although designed for repairs and maintenance we also use it to assign administrative jobs to members of staff or teams. MaintainX gives us a full overview of what is outstanding, who is working on what and the status of every task!

Puntos a favor:

Great features even in the free plan and even better in the premium Very responsive team New features constantly being added Easy to setup and use

Contras:

Mobile OTP as only login method Premium plan not particularly flexible - a middle step between free and premium would be great as it's a large amount of money

Ron
Maintenance Technician en EE. UU.
Productos químicos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

MaintainX = Accountability

5,0 hace 10 meses

Comentarios: Having MaintainX on my phone keeps the plant up and running and allows me to answer to work orders quickly preventing down time.

Puntos a favor:

MaintainX makes my job easier and more efficient. Keeping a chemical plant running 24/7 is more productive with the app. Preventative maintenance is important and the app helps greatly with accountability.

Contras:

I can’t come up with any cons. I highly recommend MaintainX!

Casey
Manufacturing Technologist en Canadá
Ingeniería industrial o mecánica, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Very Easy to Use

5,0 hace 2 años

Comentarios: A cloud based CMMS software has been a lifesaver. MaintainX has improved communication between shifts and reduced down time. After 1 yr of use, we are now creating predictive maintenance work orders.

Puntos a favor:

Has all the necessary features to efficiently schedule a maintenance department without having too many to get confusing. Reporting is great to see a live overview. Implementation took a little time but the interface on the PC makes it a breeze. Customer service was very helpful and gave a 1 on 1 experience. This software was essential in converting from an old paper system.

Contras:

Not much I could say is a con. Be prepared to be computer savvy.

Vincent
Machine Maint Lead en EE. UU.
Aviación y aeroespacial, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great software at a great cost

4,0 el año pasado

Comentarios: This being the first maintenance software I've used we are very pleased.

Puntos a favor:

Ease of use and implementation was very easy.

Contras:

Better notification options would be handy for alerts.

Alternativas consideradas: eMaint CMMS y UpKeep

Razones para cambiar a MaintainX: Best price and had all features we needed.