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What Is dotloop?

On average, every month, over 150 real estate brokerages and teams switch to dotloop's transaction management software. Currently supporting more than 10,000 brokerages and teams across the U.S. and Canada, dotloop touches more than 50% of all U.S. real estate transactions and has earned a near-perfect 98% Retention Rate. Not to mention a top-rated mobile app - 4.8/5 stars with over 46,000 reviews.

Who Uses dotloop?

Real estate brokers, agents, team and transaction coordinators

dotloop Software - Dotloop's real estate transaction management view showing agents all of their deals at a glance.
dotloop Software - Transaction reporting and analytics
dotloop Software - Easy document management for each transaction
dotloop Software - Secure and easy-to-use eSignatures
dotloop Software - Dotloop's mobile app helps real estate agents quickly move their deals from contract to close.

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Reviews of dotloop

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.6
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Anuj
Anuj
CEO in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Dootloop FTW!

5.0 last year

Comments: Overall experience has been phenomenal. My company offers other signing software for free but I'd rather pay for Dotloop. That says a lot!

Pros:

I like how you can manage multiple projects within Dotloop. I also like how you can handle multiple documents organized within a project. It's been essential for my real estate business

Cons:

Logging in! I always forget my password. Lol, honestly, there isn't much to dislike about Dotloop.

Maria
REALTOR in US
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

VERY USER FRIENDLY. WHAT YOU PUT INTO IT AND USE OUT OF IT WILL SHOW

5.0 last year

Comments: I USE THIS WEEKLY WITH ALL MY CLIENTS AND THEIR REAL ESTATE TRANSACTIONS. I HAVE USED ANOTHER PRGRAM AND IT IS NOT AT ALL ORGANIZED AND HAS TOO MANY STEPS TO GET THE CONTRACT SIGNED AND THEN TO ADMIN FOR REVIEW. DOTLOOP MAKES THE WHOLE PROCESS SMOOTHER.

Pros:

THE FLOW OF THE ASSIGNED FIELDS ARE EASY FOR THE CLIENT TO SIGN. SAVES THE CLIENT TIME AND HAPPY TO USE IT. THE USER PUTS IN ALL THE INFO AT THE BEGINNING HELPS THE AUTO FILL TO HAVE EVERYTHING CORRECT SAVING TIME TO COMPLETE.

Cons:

WHEN SIGNEES ARE ABLE TO SIGN PASS THE PART THEY NEED TO SIGN. USUALLLY USER INOUT IS THE REASON OR SIGNEE IS CLICKING THE TAB INCORRECTLY. I DO NOT THINK IT IS DOTLOOP, I THINK IT IS HUMAN ERROR.

Michelle
Administrator in US
Financial Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Kinda too many steps

3.0 4 months ago

Comments: I ll give it a 7. when It was used for real estate documents it sometimes came back blank and the fact that you had to send it to the people individually

Pros:

It was ok but took too many steps to complete a document

Cons:

Some times the document comes back blank

Julie
Real Estate Assiciate Broker in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Dotloop review

5.0 3 months ago

Comments: Generally good except for the two above comments. It would be Ho.loop to disassociate with Showing Time . Everyone I know is complaining about it.

Pros:

The ease of creating & maintaining documents

Cons:

The two things that I find awful about that loop our won the integration of Showing Time , which makes it extremely difficult to get into many times and the other issue is the display and the way it behaves when you are on an iPad. This is 2024 and it should work well with Apple products But doesn’t seem to. I do not have a PC or laptop. I only use an iPad and an iPhone, and they should make it easier to use with those products.

DAwn
Post Closer in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Use dotloop for all your e-Signings

5.0 last year

Comments: Being a post closer in a title company, this app has saved me time, and re-signing fees. It is so simple and easy to use, very very user friendly, and I don't have to explain how to use it on the other end. My clients love dotloop compared to other apps out there. I highly recommend this product and could not work one single day without it!

Pros:

It's so simple to set up, manage and send. You just add the person that needs to sign, or receive a copy, drag and drop the document, click on what needs to be completed, and you're done.

Cons:

I did not find anything I didn't like about dotloop.

Aryn
Transaction Coordinator in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My Prefered E-Sign Program

5.0 6 months ago

Comments: I appreciate that they have the app so that I can both work remotely and be notified on my phone when sigantures occur. It has expedited the pace at which I can work. I find the program to be complimentary to others in terms of keboard shortcuts which has also allowed me to be efficiant and not waste time placing indevidual boxes where i may need them.

Pros:

I like the ease with which it operates. I find it to be the most fluid of the e-sign platforms I've used. I appreciate the way it autofills both text and signatures, and how it time stamps signatures so that I don't have to add a date at every signature placement.

Cons:

There are on occasion a few bugs that I've learned to work around. Namely thaton occasion if I share a document with Editing permissions it can lock others out of the document, even once the editor is done.

Mike
Realtor in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Lovin Dotloop

5.0 7 months ago

Comments: I have been using Dotloop for as long as I can remember, since day one, my overall experience with Dotloop has been excellent. I use Dotloop every day for business and know the program is very reliable. I have never experienced a glitch or outage. I do not recall ever needing customer support or having a tech issue however I'm confident they would be great if I did.

Pros:

The Dotloop platform is easy to navigate, and I can search for any document required in my state. The Document Library includes all required forms; no looking online and downloading to add to my files. Keeping all my files secure and organized for years is no issue at all.

Cons:

I don't have any negative feedback. I can't even complain about the price. Having full functionality of the entire program for basically a dollar a day is a bargain.

Mike
Sales Associate in US
Real Estate, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Dotloop...a good electronic signature app

4.0 9 months ago

Comments: I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is limited in its extra functions and you have to pay for it after 10 signatures or loops but overall its a very straightforward and easy app to use.

Pros:

I like the fact that dotloop does what its designed to do, make it easy to capture electronic signatures safely and securely. Its user friendly and has a nice, intuitive UI.

Cons:

I dont like that you only get 10 free loops per email but you can jist create a new email account and youll get 10 more free "loops" or signatures which is nice. Its owned by Zillow so things change a lot just like they do with Zillow but its a good site overall

Cynthia
Realtor in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to work with

5.0 4 months ago

Comments: All in all its very good. Dotloop is a way to store all information from a transaction and can be reviewed anytime. Client signatures are very easy to obtain. Also, the tracking history is very beneficial .

Pros:

Ease of operation and getting clients to sign is seemless.

Cons:

Currently I DO NOT like having to enter my email address EVERYTIME I log in! That is super annoying! All Realtors that I have talked to feel the same.

George
Senior Recruiter in Germany
Information Technology & Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Simplifies Real Estate Transactions with e-signature

4.0 3 months ago

Comments: Dotloop is a highly effective transaction management platform tailored for real estate professionals.

Pros:

e-signature integration, easy collaboration and user-friendly interface

Cons:

limited integrations and occasional glitches

Maryann
Real Estate Program Manager in US
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The top choice for electronic record management, transaction management and storage.

5.0 4 years ago

Comments: I love dot loop for the ease of use for both the customer and the business owner. It is easy to navigate and is available whenever I need to access it. I especially like that I can access it using my phone.

Pros:

The software is easy to use with end users able to use the system within a very short period. The learning/educational resource is extensive and the support is available whenever I need them. The Dot Loop support team are very knowledgeable, and guide me through all my questions and needs. This system can be accessed from anywhere including through a phone app 24/7. Additionally records are secure and meet compliance regulations for record management. Ability to customize forms, make templates of frequently used documents, pull reports and more make this a smart choice for businesses.

Cons:

Cost is a little high as compared to other electronic systems. Also adding additional users is possible but I wish the pricing were a bit lower if we are already and established user.

Verified Reviewer
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

DotLoop for Real Estate Brokers

5.0 11 months ago

Pros:

Ease of use, documents and signing all in 1 place

Crystal
Transaction Coordinator in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Dotloop Review

4.0 10 months ago

Comments: Overall, Dotloop is a good experience and easy to use

Pros:

easy to use, able to see the history, user-friendly

Cons:

it will decide to boot you at random times, causing you to have to get a code etc to log in, this is very inconvenient

Korrie
Assistant in US
Real Estate, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Always using Dotloop

5.0 9 months ago

Pros:

It stores everything I need to for all transactions. I love how it ties to our other applications so i can send everything with a button instead of downloading and uploading documents.

Cons:

I wish you had the option to make different folders on the front screen. Like a 2023 Sold folder, go into it and it has all the loops from 2023

Verified Reviewer
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use

5.0 last year

Pros:

The ease of use. Clients who are technological impaired are able to use this software to sign documents.

Cons:

Wish when you are adding a person in a loop it would pull all the information from the contacts.

ANTHONY
CEO in US
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Must try App.

5.0 6 months ago

Comments: Efficient and user-friendly platform for real estate.

Pros:

Seamless collaboration and e-signature features.

Cons:

Limited customization options for forms and templates.

Kristal
Personal in US
Real Estate, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great Product! & So simple to use

5.0 3 months ago

Comments: It made me feel secure when using it; my relator sent it to me for my purchase offer. The program would highlight for me where to sign, I just clicked on the highlighted area and my signature would be there or my initials. At the end of signing, I would receive a copy with my signature.

Pros:

It was simple and easy to use. It would not let me submit until each spot was filled out; this allowed me to take my time and review the documents attached.

Cons:

Nothing at all! Everything was very easy to use, and I cannot think of anything that I did not like.

Verne
Associate Broker in US
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Usage Survey

5.0 2 years ago

Pros:

Electronic Signatures were made better with Dot Loop.

Cons:

Nothing, we like it better than our previous program.

Jason
Broker Owner in US
Real Estate, Self Employed
Used the Software for: 1+ year
Reviewer Source

Dotloop usage

4.0 9 months ago

Pros:

The ease of transaction management and signatures

Cons:

Sometimes it can be finicky & glitchy like most software

John
Security Ambassador in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

An incredible time saving tool

5.0 5 months ago

Comments: Used it for all of my digital signatures during our house buying process.

Pros:

Super Easy to use, very clear and concise.

Cons:

Only dislike i had was that i hadnt been using it years ago

Verified Reviewer
Verified LinkedIn User
Consumer Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Good end-user experience for me

4.0 2 years ago

Pros:

dotLoop simplifies the document signing process immensely, especially when it comes to real estate transactions. The platform is intuitive and easy to navigate, even for less tech-savvy users. The ability to review, sign, and share documents electronically eliminates the hassle of handling piles of paperwork, significantly speeding up the closing process.

Cons:

However, dotLoop does have its drawbacks. There can be occasional glitches with the software, particularly when loading large documents. Moreover, for infrequent users, the number of features can seem overwhelming, leading to a somewhat steep learning curve. Lastly, while support materials are provided, live customer support responsiveness could be improved for more efficient issue resolution.

Nicole
Real Estate Agent in Canada
Real Estate, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Dotloop Daily User

5.0 2 years ago

Comments: Simple to use for most people, like anything i get the odd phone call from frustrated clients but I can usually walk them through it with ease.

Pros:

Easily manages my files. User friendly.

Cons:

That a secondary signature can not be used with the same address, I would with a lot of elderly people who share one email address therefore I have to pay $300 a year for DocuSign additionally

Telira
reviewer in US
Wholesale, Self Employed
Used the Software for: 6-12 months
Reviewer Source

about dotloop

4.0 2 years ago

Comments: Overall' this is a good platform to use when you learn how to use it.

Pros:

I don't have to be in person to send and receive signatures.

Cons:

When i first started using this app I couldn't navigate like I wanted to.

kimberly
Real Estate Agent in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A Real Estate Agent's Perspective on Dotloop

5.0 2 years ago

Comments: I use Dotloop every day to ensure that my Real Estate Transactions are handled correctly and all steps that need to be done are done. There is no guessing if I have missed ordering Title Work or Inspections. They are documented, and can be shared immediately.

Pros:

Being able to organize all of our Real Estate Transactions and their documents, from start to finish, in one file, makes home buying transactions easy to track all aspects of the transaction. It is also easy to share any documents to others, and track the history of each document. One can also create tasks for themselves or others so that there is accountability and follow up.

Cons:

The only Con to this software is that, on contracts, where there is a change needed, due to an error or such, you have to download the documents that needs to be corrected to your computer, then download it again to Dotloop, to make any corrections. If you do not do these steps, all signatures are cleared and the entire process has to be done over.

Chiketa
Managing broker in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best signing app I’ve tried.

5.0 3 years ago

Pros:

It’s easy to make changes and my documents as an agent are already on template.

Cons:

I didn’t like when I left my agency I couldn’t get access to my documents on my new account. But I just had to ask the previous company for access and they granted me limited access so I can download docs.