17 years of helping Indian businesses
choose better software
dotloop
What Is dotloop?
On average, every month, over 150 real estate brokerages and teams switch to dotloop's transaction management software. Currently supporting more than 10,000 brokerages and teams across the U.S. and Canada, dotloop touches more than 50% of all U.S. real estate transactions and has earned a near-perfect 98% Retention Rate. Not to mention a top-rated mobile app - 4.8/5 stars with over 46,000 reviews.
Who Uses dotloop?
Real estate brokers, agents, team and transaction coordinators
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dotloop Reviews for Indian Users
Alternatives Considered:
An essential for a real estate agents!
Comments: Excellent!!
Pros:
The mobile app on this system allows me to create and share documents quickly and from anywhere. Documents auto fill with transaction information When opened and already has signature places assigned for buyers and sellers to sign. I can share to email or text a document to their phone for immediate signatures. The task lists and reminders are essential to my every day business. And activity log helps me track activities of lenders and other transaction parties so I can see if they view documents or when someone has signed. Push notifications from the mobile app let me know immediately when someone has signed a document so I can share it to the appropriate party. Messaging with in the app allows me to be able to keep all transaction emails messages and notes in one place. I can add pictures of deposit checks or scan multiple documents from my phone directly into the file.
Cons:
I have to add an email for each roll including the opposite party which I don’t have access to
Alternatives Considered:
Making Transaction Management Manageable
Comments: As mentioned above, Dotloop allowed our small team to transition away from paper-based processing to a fully digital solution. Our team was able to closer over 100 transactions per year with a single adminsitrative transaction coordinator thanks to its templates and task tracking systems.
Pros:
Dotloop has a clean, intuitive interface (especially after their most recent design update). It helped our small team clear over a big hurdle of allowing our ops team to efficiently manage transactions while simultaneously allowing our agents to check on progress with as little friction as possible. Dotloop made it possible for our team to finally forego paper files and transact fully in the cloud.
Cons:
Despite multiple attempts, our team never really trusted the more complex features of Dotloop (individual user permissioning in particular). Whether user or system error, we had several instances where non-team users were seeing notes, documents, or contact information they should not have seen. As a result, we used Dotloop for internal processing only, which means we had to look elsewhere for client-end solutions.
It's Okay....
Comments: I has to use this software while I was on a team. I was happy when I left the team and didn't have to use this any longer. I'm sure it's a good program, just not to my liking. I had to figure out how to use other programs of this type, and this one I just couldn't get it right.
Pros:
dotloop does allow for file sharing, but I found it to be just a little confusing. I just never really got the hang of it. I like other programs much better.
Cons:
To me, dotloop was way too confusing. I don't like this software since I found it not to be very user friendly. I know that other people I have worked with like this software, but I could never quite fully figure it out. Not in my top 10.....
dotloop Response
4 years ago
Hi Gina, thanks for taking the time to share your feedback regarding dotloop. I'm sorry to hear that you did not have the best experience in using our software. I know there's a learning curve whenever people switch to a new product. With that in mind, I'm curious, did you go through any of our on-boarding videos? Thanks, Nick Wright Customer Marketing Manager
Dotloop user for over a decade
Comments: I haven’t encountered any inconvenience’s for myself or my clients on Dotloop this far. I’ve been a user for over a decade. The consistency has been outstanding.
Pros:
Ease of use! It is easy to set up for my clients and the software makes it easy with clear prompts for my clients! It by far beats any other software I’ve tried.
Cons:
There isn’t anything I’ve disliked this far. I’m not very, “tech savvy,” but the folks at Dotloop have made it very easy for me to learn.
An invaluable tool to manage documents in a transaction
Comments: In a word, excellent. It made my office experience truly paperless and enabled me to develop a system to manage documents and monitor transactions with ease.
Pros:
When I joined my current office I was told that they were paperless. I had heard that before in other environments and didn't believe it one bit. With dotloop that statement is absolutely true: I have no folders, no files in my work area other than what I'm currently working on. Everything is uploaded, managed and saved in dotloop in a manner that is more user-friendly than my previous thick folders of loose documents.
Cons:
dotloop does have a learning curve. Depending on your needs and wants, that curve can be gentle or steep. I'm very adept at using software and hardware, so I'm able to use dotloop almost to its max capability. But there are agents in our office who struggle to understand the concept of how to best use the program and even how to navigate it.
