What Is Facilio?

Facilio’s Connected CMMS platform is the easiest way to simplify operations and give real-time visibility across portfolios. It helps you to manage people, processes and assets from one platform freeing silos inside your organization and unlock transparency to take data-driven decisions.

Connected CMMS provides you real-time visibility into your assets to stay on top of your asset management. It integrates with your existing systems and apps for a unified operations and maintenance tech stack.

Who Uses Facilio?

Commercial Real Estate, Corporate Real Estate, Facilities of Retail, Hospitality, Institutions, Shopping Malls.

Where can Facilio be deployed?

Cloud-based
On-premise

About the vendor

  • Facilio
  • Located in Atlanta, US
  • Founded in 2017

Facilio support

  • Phone Support
  • Chat

Countries available

Albania, Andorra, Australia, Austria, Belarus and 65 others

Languages

English

Facilio pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

Facilio does not have a free version but does offer a free trial.

About the vendor

  • Facilio
  • Located in Atlanta, US
  • Founded in 2017

Facilio support

  • Phone Support
  • Chat

Countries available

Albania, Andorra, Australia, Austria, Belarus and 65 others

Languages

English

Facilio videos and images

Facilio Software - Predictive Energy Mgmt
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Facilio video
Facilio Software - Predictive Energy Mgmt
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Features of Facilio

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Categorization
  • Asset Lifecycle Management
  • Asset Tracking Software
  • Billing & Invoicing
  • Compliance Management
  • Dispatch Management
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management Software
  • Facility Scheduling
  • Fixed Asset Management Software
  • Historical Reporting
  • Incident Management Software
  • Inspection Management
  • Inventory Management Software
  • Inventory Tracking
  • Job Management
  • Maintenance Management Software
  • Maintenance Scheduling
  • Mobile Access
  • Predictive Maintenance
  • Preventive Maintenance Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling Software
  • Service History
  • Space Management Software
  • Sustainability Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Vendor Management Software
  • Work Order Creation
  • Work Order Management
  • Workflow Management Software

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Work order solution organizes service requests, schedules recurring tasks, tracks assets, time and materials, provides reporting. Learn more about eWorkOrders CMMS
Innovative, IoT-enabled IWMS. Integrated facility, real estate & workplace management solutions.
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Aladdin, is a cloud-based Asset Lifecycle Management Solution that can help you save costs and increase lifespan of you assets.
EAM software to help organizations manage, maintain, and optimize their assets in a secure, intuitive, and scalable way. Learn more about The Asset Guardian (TAG)

Reviews of Facilio

Average score

Overall
4.0
Ease of Use
4.0
Customer Service
4.3
Features
3.9
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
25%
4
50%
3
20%
2
5%
Anirudh
CMO in India
Verified LinkedIn User
Real Estate, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Might be the first predictive FM Software out there

5.0 4 years ago

Comments: Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

Pros:

You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Cons:

So far we haven't had any issues with their tech stack.

Azelea
Project Manager in UK
Real Estate, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great team and product to work with!

4.0 2 months ago New

Comments: The Facilio team have been a pleasure to work with. The project has presented lots of tricky situations, many partners to collaborate with and our many requests for features that Facilio don't currently support. The team have been graceful but firm in the way they've managed everything. And mostly the level of patience the project team have shown us whilst working together has been amazing.

Pros:

Dashboard that can centrally present the live data of the building systems. It's been a game changer to have all disparate systems in one place. Historical data is stored and easily accessible on the platform. Once the user knows the terminology it's relatively easy to filter the information needed. The ability to segment the data and build widgets for different user groups. Optimisation of certain systems have been great to see, although yet to be rolled out as we keen having issues. Open platform that connects easily to other open API systems.

Cons:

There is no sandbox feature to allow for the build and testing to be separate to the live platform. This has caused many issues and an untidy platform for end users. It also means that it is more difficult to launch features in phases as any changes could affect the live platform.Better reporting feature outside of the widgets and dashboards is lacking. The BMS functionality of the platform is more rebust than other. The set up and language of the platform is more geared towards FM/TSMs rather than other disciplines of management. Fault reporting feature it set up with the use of the in-built CAFM system in mind, as we don't currently utilise this feature the reporting is not as robust. Security of the set up could be more robust both in terms of user log in to how it connects to backend networks etc.

supreet
HEAD OF FM in United Arab Emirates
Hospital & Health Care, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Facilio CAFM Solution

3.0 last month New

Comments: Value for money, easy to use

Pros:

User friendly interface, graphical display of process and can be customized by the user very easily.

Cons:

Appointment scheduling feature is not available

Chris
Head of Facilities in Australia
Real Estate, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Molonglo - Facilio Partnership

4.0 last month New

Comments: It is too early to tell - but I have high hopes. We would like to continue to see new modules and are happy to help expand Facilio in Australia.

Pros:

The overall customisability was the main feature of the product. It has the power to provide strong analytics and we need to capitalise on these.

Cons:

The time that it took to implement. We were in a position where we significantly underestimated the required time. This is my only reservation when I recommend the platform.

Ahmed
Deputy Manager in United Arab Emirates
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

My Facilio Experience in FM

4.0 last month New

Comments: Easy to use,

Pros:

User Friendly, Easy to use, flexibility and easy access to data

Cons:

Mobile app, not stable in all platforms