Capterra Blog

Published on 2024-02-27 by Tessa Anaya

International teams (i.e. teams with colleagues working from different countries) requires careful planning to prevent time zone gaps or cultural differences from derailing collaboration. To provide insights on the benefits and... Continue Reading

Published on 2024-02-21 by Tessa Anaya

When meetings are too long or too frequent, collaboration in the workplace can go haywire, especially if not all employees share a physical space. Empower your remote and hybrid teams to collaborate more effectively by using the... Continue Reading

Published on 2024-01-23 by Tessa Anaya

The new year is ahead of us, and with it, new investments in software may be high on small and mid-sized enterprises’ (SMEs’) priority lists. To help firms create plans that aid in avoiding buyer’s regret, we surveyed Canadian... Continue Reading

Published on 2024-01-09 by Sabrina Khoulalène, David Jani and Marcela Gava

As we move into 2024, retail businesses will find it vital to look at how the past year changed their sales landscape, particularly when it comes to inflation and consumer spending. We’ve analyzed our most recent consumer surveys... Continue Reading

Published on 2024-01-04 by Anna Sheridan

Missing just one payment could be a real issue for a small business, so knowing how to collect payments and send invoice reminders politely is essential. The key is to make the process simple and hassle-free for both customers... Continue Reading

Published on 2024-01-02 by Tessa Anaya

Hybrid work environments are a growing trend across Canada, but how are they being used and managed? To give office managers insights on hybrid workplace trends, we surveyed over 1,000 employees who work in a physical office... Continue Reading

Published on 2024-01-01 by Tessa Anaya

People are the lifeblood of small businesses. To help SMEs with improving employee retention and realizing the importance of engagement strategies, we asked 1,000 workers about what makes them happy in their job. Continue Reading

Published on 2024-01-01 by Tessa Anaya

Cultivating a workspace that boosts productivity and entices employees to come to work is top of mind for hybrid work companies. To help small and mid-sized enterprises (SMEs) understand the advantages and disadvantages of... Continue Reading

Published on 2023-11-21 by Tessa Anaya

Recruiting and retaining top talent is always a challenge for small to midsize businesses. To understand more about how companies can build an employee retention strategy, we asked over 1,000 employees in Canada what would make... Continue Reading

Published on 2023-10-23 by Tessa Anaya

Whether you're a small business owner or a human resource professional looking to integrate digital workforce management, an efficient personnel management tool can help you optimize your workforce. This guide examines the top... Continue Reading

Published on 2023-10-23 by Tessa Anaya

Streamline the entire employee management lifecycle—from the moment they apply till they retire—with these five top-rated tools for HR professionals. Continue Reading

Published on 2023-10-10 by Tessa Anaya

An LMS is an all-in-one learning management system, content repository and learner community. Those looking to streamline eLearning processes should review these five best-rated enterprise training solutions for small and midsize... Continue Reading

Published on 2023-09-26 by Tessa Anaya

Many Canadians are excited about what a smart city in Canada could offer, whether it's improving administrative, health, energy, or mobility services. To find out which services are most in demand (as well as learn about concerns... Continue Reading

Published on 2023-07-20 by Tessa Anaya

The dawn of artificial intelligence (AI) being put to use by SMEs is upon us. As these tools begin to offer more help and functionality to teams in all departments, AI brings many benefits for human resource (HR) teams; but some... Continue Reading

Published on 2023-07-17 by Tessa Anaya

Flexible working models are becoming more popular in Canadian businesses. Discover the best practices for hybrid workplaces and the people who lead them. Continue Reading

Published on 2023-06-26 by Tessa Anaya

The decision to downsize can be unexpected and tough for employers and employees alike. What are the most common reasons for layoffs, and how are employees supported in the aftermath? Capterra surveyed 1,000+ employees of small... Continue Reading

Published on 2023-05-31 by Tessa Anaya

An IT outage can disrupt a digital business as much as a fire can, but many SMEs don’t have an incident management plan in place for when disaster strikes. Here’s why they should. Continue Reading

Published on 2023-05-22 by Tessa Anaya

Prices are climbing for a wide range of products and services, triggering economic fears for business owners and patrons alike. But have those fears influenced the way Canadians shop? Read our survey analysis about inflation’s... Continue Reading

Published on 2023-05-10 by Tessa Anaya

Rising prices and inflation in Canada have been points of concern for consumers over the last few years. To gauge the economic effects, reactions, and expectations regarding these issues, we surveyed 1,000+ Canadian consumers in... Continue Reading

Published on 2023-03-27 by Tessa Anaya

For businesses, making operations more eco-friendly can help boost efficiency and lower energy costs. It can also attract the “sustainable consumer" to a brand, as this buyer persona prefers patronizing companies that participate... Continue Reading

Published on 2023-03-20 by Smriti Arya

When an employee leaves the organization due to resignation, termination or retirement, there are various activities that the HR department should thoughtfully perform. In this article, we will dive deep into the offboarding... Continue Reading

Published on 2023-03-15 by Tessa Anaya

This article was originally published on 3/8/2023 To follow our analysis on gender equality in the workplace in Canada, our second article in this series will investigate how parents are balancing work and family responsibilities... Continue Reading

Published on 2023-02-16 by Smriti Arya and Ines Bahr

Looking for ways to gain a competitive advantage in real estate? Using virtual reality in real estate could help you grab the attention of potential buyers by more conveniently showcasing properties virtually. Continue Reading

Published on 2023-01-31 by Tessa Anaya

The Canadian government has made it clear through various initiatives that equality in the workplace is a human right. But, are companies doing enough to create equitable environments? Capterra surveyed nearly 1,000 male and... Continue Reading

Published on 2023-01-31 by Tessa Anaya

The last three years have influenced many companies to implement new software, in both obvious and unexpected ways. But, how are they finding and evaluating the right software for their small business? To find out, Capterra... Continue Reading