Maintainly

Excellent System, User Friendly with all the info you need!

Comments: I first started using Fixd 4 years ago when I worked for a different company. After being hired by another company who needed an inventory system it was a no brainer for me to instantly think of Fixd! My employer had begun trying to set up a different system and after one look at it I told them that there was a much better system out there called Fixd. I explained the system and showed them how it worked and they where very happy to switch. Pricing is excellent, support is top notch and the system covers all levels of inventory management. The customer service and IT support that fixd offers is unlike many other programs I have used. The team at Fixd is easy to get in touch with and is always there to help with whatever you need!

Pros:

I have always liked how easy this system is to use. My site technicians who where not computer savvy easily caught on to the system and how it worked and enjoyed using it as it made their lives so much easier! This system is also web based so a company like the one I work for with heavy security and firewalls makes this system a perfect fit as it doesn't require its own server.

Cons:

There isn't anything I do no like about this software. User friendly, and covers all areas of inventory management.

Alternatives Considered: Personica

Reasons for Choosing Maintainly: Fixd was hands down a better system all the way around

Switched From: Personica

Reasons for Switching to Maintainly: Fixd was the best choice and offered everything we needed in a user friendly environment.

Good sound product

Comments: Very good system with excellent and approachable support staff. Only real downside is that software functionality and/or screen appearance is often changed without advance notice to users or even release notes. Not always an issue but this can be a problem if one is going in to do a quick query/adjustment "on the go" and has to try and work out what is going on. I would like the ability to write my own bespoke reports.

Pros:

Cost effective, easy to use and intuative.

Cons:

Asset Structure can be a bit confusing and is inconsistent overtime between sites and there are a couple of data vagaries from the early days that can't be removed.

fixed ever changing

Pros:

stores data and scanned documents I need to find tasks completed by other workers and read their reports . the way searches work seems to keep changing so I have to figure out how to work the software again. I did not like the way the search date changed from job complete to last the document was updated as physical work date is more important to me. also the search by asset closed jobs changed now I have to re-search for each of our 100 top assets. changes seem to be driven by the biggest users without the option to keep what was working for you .

Cons:

I need to find tasks completed by other workers and read their reports . the way searches work seems to keep changing so I have to figure out how to work the software again. I did not like the way the search date changed from job complete to last the document was updated as physical work date is more important to me. also the search by asset closed jobs changed now I have to re-search for each of our 100 top assets. changes seem to be driven by the biggest users without the option to keep what was working for you .

Fixd Software Review

Comments: Fixd can be tricky to ensure schedules are set up correctly, but very easy once you get the idea, you can the "Copy" the asset tree from another saving time, Tech support on chat are always on hand to help out and provide suggestions and investigate any issues promptly

Pros:

Fixd is an extremely user friendly system for our technicians to use, It is very easy to create, edit and manage tasks and schedules,

Cons:

The ability to also have a sliding schedule and not just a fixed time range on all maintenance tasks This would save removing and recreating schedules and would be an extreme advantage, anc able to set on individual l assets not entire fleet

Alternatives Considered: MEX Maintenance

Reasons for Switching to Maintainly: Fixd was introduced prior to my commencement 8 years ago

My opinion

Comments: Internal inventory issues

Pros:

Ease of navigation and overall appearance, very clean and concise

Cons:

No complaints as of yet, everything is very self explanatory