Mobile Text Alerts
What Is Mobile Text Alerts?
Mobile Text Alerts is an easy-to-use SMS marketing solution that gets you more sales & growth through the power of texting. Get up and running in seconds and enjoy our user-friendly online platform Read more and mobile app, allowing you to easily set up SMS campaigns to market your products/services - engaging with customers and prospects efficiently and effectively. Free up time and hassle with automated messaging, flexible opt-in choices to build your subscriber list, analytics options, and much more. Read lessWho Uses Mobile Text Alerts?
Mobile Text Alerts is an easy-to-use SMS marketing solution for businesses, organizations, & communities. Free up your time, reach your customers & grow your sales with the power of text messaging.
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Mobile Text Alerts
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Reviews of Mobile Text Alerts
Wardell
My church has been using MTA for two years and we are continually adding new features.
Comments: It a simple and very effective mode of communication. Love it.
Pros:
The best feature is the new text to speech. The customer service is insane. They will respond even on Sundays. Wow!
Cons:
They down side is the reduction in MMS characters from 1500 to 660.. it's taking me twice as long to construct a messages because I have to cut it short. Errrg
Mobile Text Alerts Response
4 years ago
Hi Wardell, Thank you for the nice review! We're glad you've had a good experience! :) The character limit for MMS is actually still 1550 - If you're having issues with that or your dashboard isn't reflecting that please let us know at [email protected] and we can look into it for you!
Leslie
Alternatives Considered:
Great for places with multiple groups
Comments: We got this program to use for our trauma alerts. We have ended up using it for so much more. We regularly communicate with our staff anything of an urgent nature. The program lets you know who has opted out so you know exactly who gets the messages.
Pros:
I love that we can have multiple groups with different members. People can be in one or many groups. We can message some or all and its super easy.
Cons:
When member reply it only goes to one administrator. We have a nursing admin team of 5 and it would be great if all 5 could get the reply's that the members send.
Mobile Text Alerts Response
3 years ago
Thank you so much for taking the time to submit a review! We appreciate your thoughts and are glad the software has worked well for you, and appreciate the feedback on what could make it better for you. (There are customizations available for a customization fee that would be able to accomplish what you described if you had any interest in that - Feel free to reach out to [email protected] if you have any questions about that.) :)
Verified Reviewer
It needs more work
Comments: Run
Pros:
Their marketing is pretty good and promising, but actual product falls short.
Cons:
The product is in its infant stages and needs a ton of work. The backend(s) dont match. They use two different interfaces which is unprofessional. The system crashes and locks you out when trying to use it. Documentation is NOT updated to match the current control panel. Sign-up message modifications don't seem to take and different outputs depend on whether someone signs up via QR code or signup form. Campaign consistency matters.
Mobile Text Alerts Response
6 months ago
Thank you for your honest feedback. Yes, we are in the process of redesigning our platform and we've experienced a few bugs here and there, but you may rest assured that this is temporary as our developers work out these growing pains. We are near the completion of our new platform experience. Please let me know how we can make this up to you. We would be glad to take a look at your account, address any issues, and offer you a free 3-month subscription. We want nothing more than to provide you with the best possible messaging experience and we will do whatever we can to make that happen. Again, thank you for bringing this to our attention. Aaron Nicholson [email protected]
Alnetter
Alternatives Considered:
Coinpot
Comments: alot I dont spend all day on my phone any more
Pros:
The ease of having multiple message 1 click
Cons:
its been reliable and it cuts hours off
Mobile Text Alerts Response
2 years ago
Hi there, Thanks so much for the nice feedback! Glad you've had a good experience thus far! :) Feel free to let us know if you have any questions - you can reach out via live chat or email [email protected] Best, Sam Pelton
Jasper
Best Practice for Mass Texting
Comments: Excellent service. These guy's have an Advocate!
Pros:
Mobile Text Alerts gives easy access to adding short links, surveys, images, names of subscribers, and more right in the app interface. it's super easy to organize members into groups and even purchase a temporary keyword for a shortcode text in for events and more. The guys and ladies at support are always fast to respond to any questions and are super helpful. Every issue I've had has not only been solved but steps were taken by their team to make CERTAIN we were satisfied with the resolutions and solutions.
Cons:
I'd say the only qualm I have is that text in users aren't able to add their names. That's not an issue for everyone but we send out morning messages (AMTEXT) and sometimes personalize those. The web page sign up works much better for having the customer fill in their information and we import spreadsheets full of user data regularly and that rocks... so meh!
Mobile Text Alerts Response
3 years ago
Hi Jasper, Thank you so much for your review and your kind feedback!! We are glad you've had an overall positive experience and hope to continue to provide a valuable product for you! :) In case it helps, there are a couple other ways you could collect subscribers' names, which you could read a little about here: https://mobile-text-alerts.zendesk.com/hc/en-us/articles/360042109833-How-do-I-collect-subscribers-names- Feel free to let us know if you have any questions or needed anything on our end! Our support email is [email protected] Take care!
