Verizon Connect
What Is Verizon Connect?
Verizon Connect provides business customers with the insights and intelligence needed to optimize their operations and drive growth. Through a cloud-based, end-to-end solution, Verizon Connect Read more accurately measures a user's fleet's performance, uncovers hidden costs and opportunities for improved efficiency, while empowering them to better manage service with real-time alerts and reports. Read lessWho Uses Verizon Connect?
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Reviews of Verizon Connect
Cindy
It's one of the best purchases our company ever made.
Comments: We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.
Pros:
We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.
Cons:
It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.
Kali
Verizon Connect
Comments: When calling customer service, was always helpful and would let me know when issue was resolved.
Pros:
Verizon Connect is very user friendly, as I was able to navigate thru system and was self-taught.
Cons:
When Verizon connect would be down, was very difficult to manage.
Tim
No Comunication
Comments: Very poor customer service still waiting on a case to resolved from March. I called to cancel in September and wrote a letter two months later still waiting for an answer while they take my money from my account.Over 22 case numbers within eight months. Sent installers to install them no one came out to explain to my drivers how to operate them and to top it off they downloaded the wrong program to my trucks and had to wait until Monday to get it corrected. Then I find out my company account was being managed by a out side third party company.
Pros:
I didn't like it just wasn't what it was sold to be. It was more stress on my drivers and I worrying about DOT fines.
Cons:
Support was not there. Engine diagnostic's was a joke.
Steven
Very satisfied with Verizon as long as the prices don’t continue to go up I will stay with rising th
Comments: Extremely satisfied phone service maybe the Internet would possibly be a better overall but otherwise very satisfied thank you my name is Steven SOrisio truckee Inc
Pros:
All about the reception reception reception and my customer service in Coos Bay Oregon really small branch has been very very helpful that’s another reason I switched to rising because of Coos Bay Oregon
Cons:
Still needs better reception in them roll areas need some kind of a Wii boost set up get better reception in a commercial truck that would be the only things very satisfied
Sheena
General Manager
Comments: over all we have no complaints of the software
Pros:
I the most impactful use we use for is scheduling appointments
Cons:
Some times there are connection problems and it also drops calls
